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Sitka Wader Warranty
#8964683
11/30/23 05:35 PM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
Well.....after 4 years, getting to test out this lifetime warranty. Caught my left leg on the blind last week and put a hole in them. Sent them back last week so we will see how this goes. Curious of time turnaround. Hopefully soon cause I went back to neoprene back ups for the time being and damn these things are heavy!
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8964701
11/30/23 05:51 PM
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Joined: Sep 2010
Posts: 1,321
jnd59
Pro Tracker
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Pro Tracker
Joined: Sep 2010
Posts: 1,321 |
Keep wearing those Neoprenes. I'm gettin' old and need every advantage I can get to make it to the holes first. Just PM me your top locations and...
If they have a high margin I bet they just send a new pair. But I'm guessing. Warranty is worth a lot less if it takes 6 weeks turnaround.
Let us know how it goes. I'm in the market for a new pair.
No matter how high a duck flies a hammer still breaks a window.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8964759
11/30/23 06:57 PM
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Joined: Aug 2010
Posts: 1,827
mohunter
Pro Tracker
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Pro Tracker
Joined: Aug 2010
Posts: 1,827 |
Interesting to hear how this works out. No issues with mine yet but Sitka store in Dallas said they would handle shipping if any issues, wonder if it faster going through the store than shipping back yourself.
I would imagine they will patch them and send back to you since it’s not a product failure, just my guess.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8964775
11/30/23 07:19 PM
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Joined: Dec 2009
Posts: 1,390
john paul
Pro Tracker
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Pro Tracker
Joined: Dec 2009
Posts: 1,390 |
I sent mine back for repair a few years ago. From shipping to Sitka to back at my door was 3 weeks but that was in mid January so I’m sure they weren’t dealing with the Christmas rush like they are now.
I'm with GK because I like salty old dudes.
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Re: Sitka Wader Warranty
[Re: mohunter]
#8964776
11/30/23 07:21 PM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
Interesting to hear how this works out. No issues with mine yet but Sitka store in Dallas said they would handle shipping if any issues, wonder if it faster going through the store than shipping back yourself.
I would imagine they will patch them and send back to you since it’s not a product failure, just my guess. They emailed me a return label about 5 minutes after I submitted the claim. The store still has to ship them to the same place I shipped too. I asked about that as well.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8964912
11/30/23 11:04 PM
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Joined: Apr 2005
Posts: 21,074
TurkeyHunter
determined
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determined
Joined: Apr 2005
Posts: 21,074 |
They emailed me a return label about 5 minutes after I submitted the claim.
That was probably automated.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8964955
12/01/23 12:07 AM
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Joined: Dec 2005
Posts: 36,320
Guy
THF Celebrity
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THF Celebrity
Joined: Dec 2005
Posts: 36,320 |
Oh gezz, mohunter is wearing Sitka now, there goes the neighborhood….
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8964965
12/01/23 12:30 AM
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Joined: Nov 2004
Posts: 4,209
BarneyWho
Extreme Tracker
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Extreme Tracker
Joined: Nov 2004
Posts: 4,209 |
Waders? I thought ducknbass told me you had a bird boy?
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Re: Sitka Wader Warranty
[Re: BarneyWho]
#8964973
12/01/23 12:39 AM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
Waders? I thought ducknbass told me you had a bird boy? I do. But he’s getting lazy on me these days! I mean dang. I don’t know how the boy shoots with a cell phone in his hands all morning.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8965030
12/01/23 02:08 AM
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Joined: Nov 2004
Posts: 4,209
BarneyWho
Extreme Tracker
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Extreme Tracker
Joined: Nov 2004
Posts: 4,209 |
Waders? I thought ducknbass told me you had a bird boy? I do. But he’s getting lazy on me these days! I mean dang. I don’t know how the boy shoots with a cell phone in his hands all morning. I got one of those too except it’s an iPad
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8965275
12/01/23 03:06 PM
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Joined: Oct 2019
Posts: 6
NTX_DuckHunter
Green Horn
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Green Horn
Joined: Oct 2019
Posts: 6 |
Went through it last year with a pouring boot seam. They got delivered to sitka's warranty shop on 11/14 and were back on my front porch on 12/9. Online said 6-8 week turnaround so I was thrilled and can only think of two reasons why it was so quick. It was a manufacturer defect so they pushed it through quickly to put the new style boots on or because I called every few days to get an update since the email updates were non-existent. I waited a few days after they got delivered received no updates so I called the first time, then every few days would call a guy that gave me his direct number, each time I called it seemed like they got pushed to the next round of the process. Never been one to "bother" people like that but I was nice and understanding every time I called and maybe it helped. I put neoprenes on the first hunt after I sent them back and I had gotten soft, I needed those comfortable waders back to walk around in.
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Re: Sitka Wader Warranty
[Re: NTX_DuckHunter]
#8965417
12/01/23 06:54 PM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
I needed those comfortable waders back to walk around in. Man, I miss it too. I keep trying to pick my shots so birds land close to the blind. If they are too far, I send the boy or my wife!
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8967199
12/04/23 01:11 PM
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Joined: Sep 2004
Posts: 2,084
Greekangler
Veteran Tracker
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Veteran Tracker
Joined: Sep 2004
Posts: 2,084 |
Sent mine back knee seam leak took 6 weeks. I went ahead and ordered another pair of solids. Have enough money invested in land…..another set of waders is easily justified.
Take a kid Huntin
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8967358
12/04/23 04:16 PM
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Joined: Apr 2009
Posts: 298
stevehong
Bird Dog
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Bird Dog
Joined: Apr 2009
Posts: 298 |
If you looking for a set of new waders, I have a pair of canvasback full body waders for sale. I posted them on the For sale section
Size 12 2xl in solid brown
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8973636
12/16/23 04:01 AM
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Joined: May 2018
Posts: 1,138
2flyfish4
Pro Tracker
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Pro Tracker
Joined: May 2018
Posts: 1,138 |
You get your waders back yet?
Instagram - 2flyfish4
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Re: Sitka Wader Warranty
[Re: 2flyfish4]
#8974083
12/17/23 03:03 AM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
You get your waders back yet? Today! So, not yet! And I’m tired of the neos!
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8984396
01/09/24 03:34 AM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
Got an email today that they are done and being shipped back to me.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#8984577
01/09/24 03:38 PM
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Joined: Apr 2009
Posts: 298
stevehong
Bird Dog
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Bird Dog
Joined: Apr 2009
Posts: 298 |
Not wader warranty related, but I submitted a warranty claim for the rambler luggage from sitka. the handle broke - you can pull it out but will not go back down, typical carryon issue. submitted a claim on 12/28/23, sent pics and videos, to see what Sitka would do for me.
Two days later, got an email that my order has been processed, confused so i logged in and saw that Sitka just decided to ship me a brand new rambler luggage to replace the broken one. Got the new one two on Saturday 01/06/24.
Great customer service and quick turn around.
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Re: Sitka Wader Warranty
[Re: Sinkey]
#9141158
11/19/24 03:29 PM
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Joined: Dec 2008
Posts: 691
Sinkey
OP
Tracker
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OP
Tracker
Joined: Dec 2008
Posts: 691 |
BTW. Someone messaged me about this. I did get a brand new pair of waders sent to me last season. They just got to me after season ended. Takes a while to get them back when you send in for warranty. But hey, a leak after about 4-5 years and you send them in and get a brand new pair.....Ill take that any day of the week.
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