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Login issues
#7542263
06/26/19 01:30 AM
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Joined: Oct 2007
Posts: 947
BFT
OP
Tracker
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OP
Tracker
Joined: Oct 2007
Posts: 947 |
I have been having difficulty logging in for the last two days. When I click on the login button, I see the browser wheel spinning like it is trying to load something. But the pop up login window never opens. The only way I can login is to go to my email & reply back to a THF msg. Then the login box pops up for me. Any ideas?
Billy
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Re: Login issues
[Re: BFT]
#7542389
06/26/19 11:02 AM
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Joined: Jun 2006
Posts: 23,910
TreeBass
Old Weller
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Old Weller
Joined: Jun 2006
Posts: 23,910 |
Sorry to hear your having issues. Are you using IOS or android, or ??? what browser are you using? Also, what email are you replying to?
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Re: Login issues
[Re: TreeBass]
#7542547
06/26/19 03:17 PM
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Joined: Oct 2007
Posts: 947
BFT
OP
Tracker
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OP
Tracker
Joined: Oct 2007
Posts: 947 |
I’m using IOS. When a member sends me a msg, THF automatically since me an email that I have a msg. So I’m replying to a THF notification msg that I received. I’m using Safari browser.
Last edited by BFT; 06/26/19 03:17 PM.
Billy
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Re: Login issues
[Re: BFT]
#7542710
06/26/19 06:19 PM
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Joined: Dec 2008
Posts: 22,630
Cast
THF Celebrity
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THF Celebrity
Joined: Dec 2008
Posts: 22,630 |
Go to your settings and clear everything from your browser. But before you do, try bouncing power on the phone/device.
Cast I have a short attention spa
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Re: Login issues
[Re: Cast]
#7543865
06/28/19 04:22 AM
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Joined: Oct 2007
Posts: 947
BFT
OP
Tracker
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OP
Tracker
Joined: Oct 2007
Posts: 947 |
Go to your settings and clear everything from your browser. But before you do, try bouncing power on the phone/device. Thanks tried this yesterday with no luck. Logged in to night with no issues...
Billy
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