Sent my paperwork in on Nov.1, website still says they have not received my paperwork. Sent an e mail to their inquiry address with no response.
Is this normal???

Possibly normal. I'm pretty sure it doesn't mean that the paperwork isn't there, but rather that it hasn't been opened and your process started. Unless you sent it Registered and someone signed for it, I don't think they consider the packet exists until someone is assigned it. And sometimes they're not really good about updating status, either.

Periodically, there is a huge amount of news-driven applications received that backs up the processing. Right now, I don't know if there's any event causing a run on licenses, but maybe people heard about the "knockout game" problem in the Northeast/Midwest and wanted to protect themselves and family. Considering the timeframe, check after New Year's Day.

My BIL is mad as he**! His CCL license is up on the 23rd of this month. He was going to not wait until the last minute this year, and sent his renewal paperwork in in JULY, and cannot get a satisfactory answer from Austin. Despite assuring him that they have every thing they need from him, several people at the TDPS have told him "They are still working on issuing October's permits" That seems to be the standard answer. Meanwhile, his permit is still going to expire before the end of this month. He is LIVID!

I was October 15th and I have had mine since first of November on the renewal......

Triji...Are you saying you sent your renewal in Oct 15, and got your renewal in two weeks? Or, what? Boy, now that would make my old BIL come uncorked!

My wife's said they hadn't recieved the paperwork until the day it went out for printing. Once it said they had the paperwork, it was about a week until she got the renewed license.

My renewal took 32 days mail box to mail box in sept.

+1. It took almost 2 months for them to say they received my wife's paperwork. She initially sent it in electronically and after a month of no updates, she mailed everything. About a month later, they finally said they received everything and within a week she had the card (she actually got it yesterday).

Looking back at the calendar, she took the class on October 5th, submitted her paperwork electronically the following week and just got the card yesterday.

I'm in the same boat. Mine was signed for - so I at least know they have it, but no update on the website. From what I have read online, it happens a lot. I am not worried, it's the government, what could go wrong? Lol

Thanks for the info guys. This makes me feel better.
Cannon88 you are correct what should we expect from the government. Ha

Renewed mine online.

Sent mine in October 15th, haven't heard anything. Checked online today and it said papers not received. I called in and after waiting 45 minutes or so I reached someone. Told the guy the situation and he asked when I sent the papers in, I said October 15th, he laughed and said Oh yeah, those haven't been checked. He told me they might get to it by January. Apparently they are extremely backed up...

Don't know about you, but I am sick and tired of having to leave my pistol in my truck, hopefully they get their act together.

The logon webpage is not updated with fresh data as often as it should be - usually it doesn't reflect all paperwork received until they are ready to make the license and mail it. A renewal has been coming back in two to four weeks for most folks - my recent one in January was back in two weeks after submitting all the info online as PDFs. When I paid my fee - the screen reflected I did not need new photos or fingerprints so it was good to go. With the new regulations on renewal classes it should go even faster.

Thanks again for all the information everyone. News Years Day and no status change on the website. Guess I will try to be patient.

How come perry hasn't fixed this delay?

He has probably been tied up trying to get on the Obama Care website.

I sent it in on October 12th and got it back in the mail first week in November. Lucked out I guess......

mine took around 30 days ... it seems like forever and I uploaded mine vie net used same pic as license

Mine was less than a month also.

Did my renewal online first of Dec. and got my new card in the mail last week.

Applied for renewal on Jan 2nd and received license Jan 28th. That's 26 days or about 15 business days if you don't include mail time. not bad...

That has to be a record...

I submitted my renewal online on Jan 22nd and received license in the mail on Jan 28.

Mine is finally showing done on the website. Guess it should be in the mail soon!!

Got mine in the mail today.