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Remington 700 recall process
#5587719
02/07/15 03:28 PM
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Joined: Dec 2012
Posts: 11,952
Simple Searcher
OP
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OP
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I have gone through the recall process and here is how it went. Remington was awesome, they paid all of the freight, both ways. They had me worried when they said 12 weeks after they received the guns.
I called them (1-800-243-9700) and they said that both of my 700's needed returned. They sent boxes to me to pack the guns. This took 1 1/2 weeks for the boxes to show up (this was during the Christmas rush time). That was okay because I had to remove the scope, rings, bases, sling, suppressor, etc. And then I delayed a week or so returning the rifles until deer season was over.
Jan 7, I called Remington and they scheduled a pickup Jan 9, Guns were picked up at my house by UPS Jan 15, Guns arrived at Remington, New York (according to UPS tracking) Jan 23, Received an email stating that they had received the guns Feb 4, Received an email stating that the guns had shipped back to me Feb 11, Deliver date according to UPS tracking
Overall about 6 1/2 weeks (7 1/2 for me because I waited to ship) from initial phone call till they will be back in a few days.
"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5587751
02/07/15 04:01 PM
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Joined: Aug 2012
Posts: 4,440
TFF Caribou
Extreme Tracker
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Extreme Tracker
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Posts: 4,440 |
That's not too bad. How's the trigger feel?
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington
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Re: Remington 700 recall process
[Re: TFF Caribou]
#5587756
02/07/15 04:05 PM
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Joined: Dec 2012
Posts: 11,952
Simple Searcher
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That's not too bad. How's the trigger feel? They are due back on Wednesday. I'll let you know
"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5587760
02/07/15 04:07 PM
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Joined: Jul 2013
Posts: 2,783
Gone to Texas
Veteran Tracker
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Veteran Tracker
Joined: Jul 2013
Posts: 2,783 |
Glad you had a good experience. I tried to send mine back as soon as I heard about it, around August or so. They said they would mail a box to me, I waited and waited then decided to just buy a Timney trigger because it took so long. Then, randomly in November a large box showed up from Remington...
I am about fed up with Remington, it will be a long time until I buy another firearm from them.
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5587785
02/07/15 04:18 PM
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Joined: Sep 2009
Posts: 7,981
T Bone
THF Trophy Hunter
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THF Trophy Hunter
Joined: Sep 2009
Posts: 7,981 |
The guys at Timney owe Remington a nice cut of their year-end bonus.. Can't imagine what kind of a windfall this has been for them..
I've swapped out 2 for Timney's in the last few months.. But, in all fairness, I would've done it regardless of the recall..
I really hate to do what I am about to do, because it will be very painful for you.
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5587808
02/07/15 04:36 PM
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Joined: Mar 2011
Posts: 2,062
Toxarch
Veteran Tracker
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Veteran Tracker
Joined: Mar 2011
Posts: 2,062 |
Decent turnaround time. Mine was from before the recall period but I put a Timney in it anyway since I was upgrading the rest of the gun.
It is far more important to be able to hit the target than it is to haggle over who makes a weapon or who pulls a trigger.
� Dwight D. Eisenhower
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5588097
02/07/15 08:59 PM
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Joined: Apr 2010
Posts: 14,199
tth_40
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THF Celebrity
Joined: Apr 2010
Posts: 14,199 |
I put Timney's in my two remaining 700's. One is my dad's that I inherited, one is my first centerfire that my daughter has claimed and will not let me get rid of. All the others went bye-bye.
I won't own any more Remingtons. This last recall was the icing on the cake for me.
There's just too many rifles out there with a comparable price point and better QC.
Never underestimate the power of stupid people in large numbers
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5588162
02/07/15 10:05 PM
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Joined: Aug 2012
Posts: 4,440
TFF Caribou
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I don't own a remington, and I likely never will after the fiasco of all this. Atleast not a 700.
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington
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Re: Remington 700 recall process
[Re: TFF Caribou]
#5588309
02/08/15 12:45 AM
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Joined: Sep 2007
Posts: 157
Moondog
Woodsman
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Woodsman
Joined: Sep 2007
Posts: 157 |
After all these years, I finally put a Timney on my model 700. For the record, I never experienced a failure with this rifle, but I witnessed 3 failures on 2 different rifles that I know were never altered and were not dirty. In one case, after seeing a friend shoot a hole in his pickup it spooked me enough that I was afraid to use my gun anymore.
And I agree. the Timney folks must really be smiling.
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5588737
02/08/15 01:19 PM
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Joined: Oct 2006
Posts: 1,212
Skip
Pro Tracker
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Pro Tracker
Joined: Oct 2006
Posts: 1,212 |
Put a Timney in my wife's 700.
Skip
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Re: Remington 700 recall process
[Re: TFF Caribou]
#5588884
02/08/15 03:34 PM
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Joined: Nov 2011
Posts: 4,580
patriot07
Extreme Tracker
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Extreme Tracker
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I don't own a remington, and I likely never will after the fiasco of all this. Atleast not a 700. Me too. I'm out on Remingtons from now on. The recall doesn't bother me as much as just the general lack of QC over the past few years.
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5589438
02/08/15 11:13 PM
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Joined: Aug 2006
Posts: 13,530
Hunt n Fish
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HnF
"Prayer is when you talk to the Lord, Meditation is when you listen to what he says"
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5589463
02/08/15 11:28 PM
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Joined: Mar 2014
Posts: 4,005
JRJ6
Extreme Tracker
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Extreme Tracker
Joined: Mar 2014
Posts: 4,005 |
I went through this process on my 700. It went very smoothly and every call with customer service was good. I had a 2 week turn around on my replacement
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Re: Remington 700 recall process
[Re: Hunt n Fish]
#5589490
02/08/15 11:44 PM
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Joined: Aug 2012
Posts: 4,440
TFF Caribou
Extreme Tracker
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Extreme Tracker
Joined: Aug 2012
Posts: 4,440 |
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5596135
02/12/15 07:11 PM
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Joined: Dec 2012
Posts: 11,952
Simple Searcher
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I just got my rifles back. The triggers are 5 pounds and they feel just like before, no noticeable difference. They look the same as the XMP but I am sure that they changed something internal. I know the recall was a pain but Remington seems to be on the ball now. And $0 was the cool part.
"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
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Re: Remington 700 recall process
[Re: Hunt n Fish]
#5596189
02/12/15 07:44 PM
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Joined: Aug 2010
Posts: 697
JD4030
Tracker
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Tracker
Joined: Aug 2010
Posts: 697 |
Yep, I'm sure Savage has enjoyed the recall.
Custom hay cutting / baling, combining in Southern Dallas / Ellis county; please visit our website or send me a PM for pricing, etc: http://stewart-farms.net/
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5597288
02/13/15 11:37 AM
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Joined: Aug 2011
Posts: 13,416
jdk1985
THF Celebrity
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THF Celebrity
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Posts: 13,416 |
My recall was painless. I only sent them the trigger group.
Instagram @justinkingwoodworking
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5597847
02/13/15 06:15 PM
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Joined: Nov 2012
Posts: 15,694
QuitShootinYoungBucks
THF Celebrity
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Joined: Nov 2012
Posts: 15,694 |
Has their been more than one recall? I have a 700 (it's at the ranch, not here to check the #) but from what I can remember I think it's from before 2006.
https://web.archive.org/web/20170223065011/http:/www.rrdvegas.com/silencer-cleaning.html
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Re: Remington 700 recall process
[Re: Simple Searcher]
#5597867
02/13/15 06:32 PM
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Joined: Apr 2010
Posts: 14,199
tth_40
THF Celebrity
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Posts: 14,199 |
Are the new triggers adjustable? Is the bolt locked when the safety is on?
$0 for a 5 lb. trigger seems like a fair trade.
I hope the new replacements end up working ok for everyone that gets them done.
Never underestimate the power of stupid people in large numbers
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