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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6293464
05/10/16 02:25 PM
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Joined: Aug 2015
Posts: 4,227
Pig_Popper
Extreme Tracker
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Extreme Tracker
Joined: Aug 2015
Posts: 4,227 |
I for one believe that quality assurance and debugging should occur by customers - you guys are looking for video but we're obviously still in the BETA phase.
This space is For Sale - inquire within ...
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Re: Thor HD Thermal Just Arrived
[Re: Double Naught Spy]
#6293496
05/10/16 02:41 PM
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Joined: Nov 2011
Posts: 11,530
Texas buckeye
THF Celebrity
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THF Celebrity
Joined: Nov 2011
Posts: 11,530 |
hetman, I know you are on the forum. You posted this morning. How about an update??? Heck, from the smiley face next to your posts, I can see you are on the forum right now, LOL! I never knew that is what the smiley faces meant...learn something every day. I guess I should go home from work now since I learned my "thing" for today... 
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Re: Thor HD Thermal Just Arrived
[Re: Double Naught Spy]
#6294132
05/10/16 10:19 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
Posts: 5,585 |
Tomorrow is today. What did they say? Did they have a fix or are you shipping it back? OK guys just sent the scope back in the mail today - ATN is interested in what happened. I get the distinction of being the First RMA on the new thermal line. Not sure when I will get it back.
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: SachalATN]
#6294159
05/10/16 10:42 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
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Oh well - scope powered up and worked fine - put it back in case was going to mount it tonight and start video etc etc . will not power up. will call ATN tomorrow hetman, could you please email me at sbaig@atncorp.com? Scope is in the mail & email sent to you
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6294192
05/10/16 11:13 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
Posts: 5,585 |
Just got off the Phone with SachalATN , the thermal division is interested in what happened. Gave him the tracking number and will post any further info as I receive it. ATN appears to be working hard to make these thermal a success and are working with me to resolve this issue.
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6294703
05/11/16 10:49 AM
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Joined: Sep 2007
Posts: 576
Pigsicles
Tracker
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Tracker
Joined: Sep 2007
Posts: 576 |
Deja vu all over again? Sounds just like the xsight roll out all over again. Buy it now and ATN will fix it at some point.........trust them. 😉
Pulsar Trail XQ50 Pulsar HD 19A
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6294901
05/11/16 01:54 PM
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Joined: May 2011
Posts: 8,435
Double Naught Spy
THF Trophy Hunter
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THF Trophy Hunter
Joined: May 2011
Posts: 8,435 |
Unfortunately, it does sound like that. While it is only a sample of one, hetman happens to be the only member here who had one and it didn't work. That is a 100% failure rate for our THF sample on a new line of scopes by a company that is trying to get away from the fiasco of the highly troubled original X-Sight offering.
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Re: Thor HD Thermal Just Arrived
[Re: TXGH]
#6295024
05/11/16 03:17 PM
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Joined: Aug 2015
Posts: 4,227
Pig_Popper
Extreme Tracker
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Extreme Tracker
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Posts: 4,227 |
OMG - did the scope also break the link? No workie...
This space is For Sale - inquire within ...
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6295408
05/11/16 08:34 PM
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Joined: Sep 2009
Posts: 3,453
dfwroadkill
Veteran Tracker
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6296068
05/12/16 11:09 AM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
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Joined: Feb 2015
Posts: 5,585 |
Well guys it looks like ATN is bending over backwards to Make this right. Here is a email I received this morning. It was sent on 5/11 from our very own "SachalATN " SachaATN thanks you very much for getting involved & coming up with a resolution so quickly. hetman(AKA Steve) Hi Steve, I just wanted to let you know that in order to speed things up, we went ahead and shipped you a brand new unit today. You should have it in the next couple of days. As for your old ThOR HD, once we get it, it is going to go through a thorough eval and whatever the findings are, I will make sure to share it with you. Let me know if you have any questions. Thank you! 
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: dfwroadkill]
#6296391
05/12/16 03:58 PM
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Joined: Sep 2009
Posts: 3,453
dfwroadkill
Veteran Tracker
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Veteran Tracker
Joined: Sep 2009
Posts: 3,453 |
OMG - did the scope also break the link? No workie... 
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6296611
05/12/16 07:02 PM
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Joined: Feb 2015
Posts: 406
fr3db3ar
Bird Dog
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Bird Dog
Joined: Feb 2015
Posts: 406 |
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6296612
05/12/16 07:02 PM
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Joined: Feb 2015
Posts: 406
fr3db3ar
Bird Dog
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Bird Dog
Joined: Feb 2015
Posts: 406 |
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6296760
05/12/16 09:14 PM
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Joined: May 2011
Posts: 8,435
Double Naught Spy
THF Trophy Hunter
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THF Trophy Hunter
Joined: May 2011
Posts: 8,435 |
Pretty cool vid, fr3db3ar. The unit appears to show good contrast amongst the foliage and you can easily see the coyote out in the middle of the bare field. I did notice a couple of dead pixels in the sensor and plotted some that I saw. I did not plot them all and stopped at 28. There are a bunch more.
Last edited by Double Naught Spy; 05/12/16 09:17 PM.
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6296807
05/12/16 09:56 PM
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Joined: Nov 2011
Posts: 11,530
Texas buckeye
THF Celebrity
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THF Celebrity
Joined: Nov 2011
Posts: 11,530 |
I agree, seems to be a decent picture with some dropped pixels, but those might be early release things that have been fixed, or could be a sign of an inferior thermal sensor?? won't know until we see more video/pictures form this. As I was watching the video, all I could do was think to myself "shoot now, shoot now, now, now...finally shot and missed. I felt his pain. Been there done that. Frusterating!! Someone needs a good bipod or tripod, a little unsteady, but could be a function of excitement too. 
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6296986
05/13/16 12:27 AM
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Joined: Feb 2015
Posts: 406
fr3db3ar
Bird Dog
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Bird Dog
Joined: Feb 2015
Posts: 406 |
I see spots like that occasionally in my pulsar but don't seem to be able to actually find them to fix when I go to that menu.
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297455
05/13/16 01:51 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
Posts: 5,585 |
Ok here we go for round# 2 / this just showed up at 8:30am this morning / brand new scope /powerpak/Atn Camo Hat. I have already posted unpacking the first scope so without further ado I am just going to mount this one to a AR15- add a 32gb sd card - charge the 16,000 mah external battery pak & will take pictures after everything is mounted up and running. will also see if I can log into scope with my pad/or phone Again thanks ATN & SachalATN (board rep) for expediting a new scope to me. mailed the first one back Tuesday and received this one on Friday. Really can't ask for any better service. PS- New scope powers up just fine- can't wait here piggy piggy I have something for you. I was not going to the lease this weekend but I think I just changed my mind hetman  Cant find my tablet think wife has it - installing Obsidian App on my Phone its free from the play store & should b able to control this scope from it . never got this far with the first scope
Last edited by hetman; 05/13/16 02:45 PM.
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297487
05/13/16 02:18 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
Posts: 5,585 |
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297531
05/13/16 02:43 PM
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Joined: Feb 2014
Posts: 968
dogdown23
Tracker
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Tracker
Joined: Feb 2014
Posts: 968 |
From what I'm reading, they shipped a brand new unit before they even received the old unit? Interesting
Dogdown
The only thing that'll stop a bad man with a gun, is a good man with a gun.
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297552
05/13/16 02:54 PM
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Joined: Nov 2011
Posts: 11,530
Texas buckeye
THF Celebrity
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THF Celebrity
Joined: Nov 2011
Posts: 11,530 |
That's awesome. Sounds like ATN has learned something from the x-sight roll out. I am glad they are taking care of you, and know great customer service almost trumps great products.
As before, anticipating real life video from someone on here.
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297631
05/13/16 03:44 PM
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Joined: Jul 2015
Posts: 61
DoubleUp
Outdoorsman
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Outdoorsman
Joined: Jul 2015
Posts: 61 |
Really glad you got a new scope so quickly. In all honesty ATN needs to do a whole lot more to have any hopes of repairing CS after their completely failed attempt with the original X-Sight. Maybe this one will work well for you, and pretty sure many here will be watching for some thermal video footage from the scope during your first hunting expedition.
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297683
05/13/16 04:26 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
Posts: 5,585 |
This is with it mounted on a S&W MP15 / did not use the quick disconnect mount at this time. This is for a quick & dirty test & I will decide later which rifle this will live on. either : AR10 or AR15 or a Savage 93R 17HMR or even my Remington 700 in 17Remington(don't need a Range Finder with this one) 
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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Re: Thor HD Thermal Just Arrived
[Re: dogdown23]
#6297698
05/13/16 04:45 PM
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Joined: May 2011
Posts: 8,435
Double Naught Spy
THF Trophy Hunter
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THF Trophy Hunter
Joined: May 2011
Posts: 8,435 |
From what I'm reading, they shipped a brand new unit before they even received the old unit? Interesting hetman's example will undoubtedly be unique as a first poster with the first unit on a major forum. ATN does not make a policy out of swapping out units and certainly not before they have the other in hand. This is unusually good CS and there is no reason to expect such CS will continue with other users.
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Re: Thor HD Thermal Just Arrived
[Re: hetman]
#6297706
05/13/16 04:53 PM
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Joined: Feb 2015
Posts: 5,585
hetman
OP
"Trash Master"
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OP
"Trash Master"
Joined: Feb 2015
Posts: 5,585 |
should I be able to see a laser bore sighter with a thermal scope
![[Linked Image]](http://dc395.4shared.com/img/x5jBfS3Wce/14bb205e9f8/hetsig.gif) "Lesser mortals are pitied for the misfortune in not being born Texan."
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