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Re: Thor HD Thermal Just Arrived [Re: hetman] #6293464 05/10/16 02:25 PM
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I for one believe that quality assurance and debugging should occur by customers - you guys are looking for video but we're obviously still in the BETA phase.


This space is For Sale - inquire within ...
Re: Thor HD Thermal Just Arrived [Re: Double Naught Spy] #6293496 05/10/16 02:41 PM
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Originally Posted By: Double Naught Spy
hetman, I know you are on the forum. You posted this morning. How about an update??? Heck, from the smiley face next to your posts, I can see you are on the forum right now, LOL!


I never knew that is what the smiley faces meant...learn something every day. I guess I should go home from work now since I learned my "thing" for today... cheers

Re: Thor HD Thermal Just Arrived [Re: Double Naught Spy] #6294132 05/10/16 10:19 PM
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hetman Offline OP
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Originally Posted By: Double Naught Spy
Tomorrow is today. What did they say? Did they have a fix or are you shipping it back?


OK guys just sent the scope back in the mail today - ATN is interested in what happened. I get the distinction of being the First RMA on the new thermal line. Not sure when I will get it back.


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Re: Thor HD Thermal Just Arrived [Re: SachalATN] #6294159 05/10/16 10:42 PM
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hetman Offline OP
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Originally Posted By: SachalATN
Originally Posted By: hetman
Oh well - scope powered up and worked fine - put it back in case was going to mount it tonight and start video etc etc . will not power up. will call ATN tomorrow rolleyes


hetman, could you please email me at sbaig@atncorp.com?


Scope is in the mail & email sent to you


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Re: Thor HD Thermal Just Arrived [Re: hetman] #6294192 05/10/16 11:13 PM
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hetman Offline OP
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Just got off the Phone with SachalATN , the thermal division is interested in what happened. Gave him the tracking number and will post any further info as I receive it. ATN appears to be working hard to make these thermal a success and are working with me to resolve this issue.


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Re: Thor HD Thermal Just Arrived [Re: hetman] #6294703 05/11/16 10:49 AM
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Deja vu all over again?
Sounds just like the xsight roll out all over again.
Buy it now and ATN will fix it at some point.........trust them. 😉


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Re: Thor HD Thermal Just Arrived [Re: hetman] #6294901 05/11/16 01:54 PM
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Unfortunately, it does sound like that. While it is only a sample of one, hetman happens to be the only member here who had one and it didn't work. That is a 100% failure rate for our THF sample on a new line of scopes by a company that is trying to get away from the fiasco of the highly troubled original X-Sight offering.


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Re: Thor HD Thermal Just Arrived [Re: dfwroadkill] #6294985 05/11/16 02:44 PM
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Originally Posted By: dfwroadkill
Originally Posted By: jtprocaddie
The THOR HD are AWESOME! They are now starting to ship, but is still a 2 - 3 week lead time on orders from any dealer at this time. Mine is on the way too! EXCITED!

Be sure to submit videos!


How about submitting a video...or did yours get lost in shipping? popcorn



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Re: Thor HD Thermal Just Arrived [Re: TXGH] #6295024 05/11/16 03:17 PM
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Originally Posted By: jtprocaddie
Originally Posted By: dfwroadkill
Originally Posted By: jtprocaddie
The THOR HD are AWESOME! They are now starting to ship, but is still a 2 - 3 week lead time on orders from any dealer at this time. Mine is on the way too! EXCITED!

Be sure to submit videos!


How about submitting a video...or did yours get lost in shipping? popcorn



https://m.facebook.com/groups/110905842618290?view=permalink&id=228590207516519


OMG - did the scope also break the link? No workie...


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Re: Thor HD Thermal Just Arrived [Re: hetman] #6295408 05/11/16 08:34 PM
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Linky no worky.

Re: Thor HD Thermal Just Arrived [Re: hetman] #6296068 05/12/16 11:09 AM
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hetman Offline OP
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Well guys it looks like ATN is bending over backwards to Make this right. Here is a email I received this morning. It was sent on 5/11 from our very own "SachalATN "

SachaATN thanks you very much for getting involved & coming up with a resolution so quickly. hetman(AKA Steve)


Hi Steve,
I just wanted to let you know that in order to speed things up, we went ahead and shipped you a brand new unit today.

You should have it in the next couple of days.

As for your old ThOR HD, once we get it, it is going to go through a thorough eval and whatever the findings are, I will make sure to share it with you.

Let me know if you have any questions.

Thank you!

banana hammer flehan rock_on


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Re: Thor HD Thermal Just Arrived [Re: dfwroadkill] #6296391 05/12/16 03:58 PM
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Originally Posted By: Pig_Popper
Originally Posted By: jtprocaddie
Originally Posted By: dfwroadkill
Originally Posted By: jtprocaddie
The THOR HD are AWESOME! They are now starting to ship, but is still a 2 - 3 week lead time on orders from any dealer at this time. Mine is on the way too! EXCITED!

Be sure to submit videos!


How about submitting a video...or did yours get lost in shipping? popcorn



https://m.facebook.com/groups/110905842618290?view=permalink&id=228590207516519


OMG - did the scope also break the link? No workie...


Originally Posted By: dfwroadkill
Linky no worky.



popcorn

Re: Thor HD Thermal Just Arrived [Re: hetman] #6296611 05/12/16 07:02 PM
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Re: Thor HD Thermal Just Arrived [Re: hetman] #6296612 05/12/16 07:02 PM
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Re: Thor HD Thermal Just Arrived [Re: hetman] #6296760 05/12/16 09:14 PM
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Pretty cool vid, fr3db3ar. The unit appears to show good contrast amongst the foliage and you can easily see the coyote out in the middle of the bare field.

I did notice a couple of dead pixels in the sensor and plotted some that I saw. I did not plot them all and stopped at 28. There are a bunch more.


Last edited by Double Naught Spy; 05/12/16 09:17 PM.

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Re: Thor HD Thermal Just Arrived [Re: hetman] #6296807 05/12/16 09:56 PM
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I agree, seems to be a decent picture with some dropped pixels, but those might be early release things that have been fixed, or could be a sign of an inferior thermal sensor?? won't know until we see more video/pictures form this.

As I was watching the video, all I could do was think to myself "shoot now, shoot now, now, now...finally shot and missed. I felt his pain. Been there done that. Frusterating!!

Someone needs a good bipod or tripod, a little unsteady, but could be a function of excitement too. aim

Re: Thor HD Thermal Just Arrived [Re: hetman] #6296986 05/13/16 12:27 AM
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I see spots like that occasionally in my pulsar but don't seem to be able to actually find them to fix when I go to that menu.

Re: Thor HD Thermal Just Arrived [Re: hetman] #6297455 05/13/16 01:51 PM
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Ok here we go for round# 2 / this just showed up at 8:30am this morning / brand new scope /powerpak/Atn Camo Hat.

I have already posted unpacking the first scope so without further ado I am just going to mount this one to a AR15- add a 32gb sd card - charge the 16,000 mah external battery pak & will take pictures after everything is mounted up and running. will also see if I can log into scope with my pad/or phone

Again thanks ATN & SachalATN (board rep) for expediting a new scope to me. mailed the first one back Tuesday and received this one on Friday. Really can't ask for any better service.

PS- New scope powers up just fine- can't wait here piggy piggy I have something for you. I was not going to the lease this weekend but I think I just changed my mind

hetman

Cant find my tablet think wife has it - installing Obsidian App on my Phone its free from the play store & should b able to control this scope from it . never got this far with the first scope

Last edited by hetman; 05/13/16 02:45 PM.

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Re: Thor HD Thermal Just Arrived [Re: hetman] #6297487 05/13/16 02:18 PM
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Ok here is unpacking the 16,000mah external Battery pak comes with usb charging cable( should be able to use any android phone charger or computer or even a car charger to recharge it with) and also has a replacement cap for the scope to route the usb cable thru.

And a nice rifle stock bag to hold battery pak & also has bullet loops for those extra shots on big sounders of pigs.

*** Also noticed in the scope Box the quick dismount scope mount was included this time , it was not included in my first scope when it shipped****









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Re: Thor HD Thermal Just Arrived [Re: hetman] #6297531 05/13/16 02:43 PM
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From what I'm reading, they shipped a brand new unit before they even received the old unit? Interesting


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Re: Thor HD Thermal Just Arrived [Re: hetman] #6297552 05/13/16 02:54 PM
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That's awesome. Sounds like ATN has learned something from the x-sight roll out. I am glad they are taking care of you, and know great customer service almost trumps great products.

As before, anticipating real life video from someone on here.

Re: Thor HD Thermal Just Arrived [Re: hetman] #6297631 05/13/16 03:44 PM
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Really glad you got a new scope so quickly. In all honesty ATN needs to do a whole lot more to have any hopes of repairing CS after their completely failed attempt with the original X-Sight. Maybe this one will work well for you, and pretty sure many here will be watching for some thermal video footage from the scope during your first hunting expedition.

Re: Thor HD Thermal Just Arrived [Re: hetman] #6297683 05/13/16 04:26 PM
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This is with it mounted on a S&W MP15 / did not use the quick disconnect mount at this time. This is for a quick & dirty test & I will decide later which rifle this will live on. either : AR10 or AR15 or a Savage 93R 17HMR or even my Remington 700 in 17Remington(don't need a Range Finder with this one)



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Re: Thor HD Thermal Just Arrived [Re: dogdown23] #6297698 05/13/16 04:45 PM
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Originally Posted By: dogdown23
From what I'm reading, they shipped a brand new unit before they even received the old unit? Interesting


hetman's example will undoubtedly be unique as a first poster with the first unit on a major forum. ATN does not make a policy out of swapping out units and certainly not before they have the other in hand. This is unusually good CS and there is no reason to expect such CS will continue with other users.


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Re: Thor HD Thermal Just Arrived [Re: hetman] #6297706 05/13/16 04:53 PM
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should I be able to see a laser bore sighter with a thermal scope


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