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#5563522 - 01/25/15 12:52 PM Palmetto State Armory rant
SapperTitan Online   content
Taking Requests

Registered: 11/17/10
Posts: 20270
Loc: Killeen/Ft Hood, TX
Ive heard a lot of good things about their products but it seems their shipping time and ability to include a complete order is lacking with many people including myself.

I ordered a stripped lower and a lower parts kit both in stock. took 3 weeks to get stripped lower and another week in a half before I got my parts kit. Once I opened the parts kit I realized it was missing the screw and washer for the hand grip and the small set screw for the magpul trigger guard.

Anyone else on here had any issues with them? Im not sure ill be doing much more business with them but that will depend on if they make this right in a timely matter by sending me the missing pieces.
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US Army combat engineer retired

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#5563527 - 01/25/15 12:54 PM Re: Palmetto State Armory rant [Re: SapperTitan]
GLC Offline


Registered: 02/25/09
Posts: 4502
Loc: Burleson Texas
Guess I got lucky, have had no problems. May be that pesky inspector #13 was asleep when your order was processed.
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#5563535 - 01/25/15 12:56 PM Re: Palmetto State Armory rant [Re: SapperTitan]
Western Offline
THF Celebrity

Registered: 04/20/11
Posts: 24834
Loc: Wise County Texas
Not an issue like yours, but I did order a Patrol optic from them as a Christmas gift for my son, never got anything other than the email receipt. After 2 weeks, I sent an email asking WTF, next day it arrived. The reciept email said they would keep the status "updated" on the order, including when it shipped, never did.
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Friends don't let Friends drink and post.......

The first 5 day's after the weekend, are the hardest....

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#5563548 - 01/25/15 01:03 PM Re: Palmetto State Armory rant [Re: SapperTitan]
SapperTitan Online   content
Taking Requests

Registered: 11/17/10
Posts: 20270
Loc: Killeen/Ft Hood, TX
I checked their site every day and it just kept saying processing order. When I called them on like Jan 10th they were processing orders from december 20th or something like that. Seems like maybe they need to expand their QAQC and hire a few more people to process orders.
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US Army combat engineer retired

https://www.facebook.com/scottsrusticcreations/

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#5563557 - 01/25/15 01:06 PM Re: Palmetto State Armory rant [Re: SapperTitan]
bside Offline
Bird Dog

Registered: 06/10/14
Posts: 315
Loc: DFW
Buying from PSA is basically playing the lottery. I haven't had any issues personally, but there's a definite pattern.

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#5563561 - 01/25/15 01:09 PM Re: Palmetto State Armory rant [Re: SapperTitan]
SR025 Online   shocked
THF Trophy Hunter

Registered: 09/01/10
Posts: 5670
Loc: DFW
I ordered an upper about a year ago and after 6 weeks they hadn't done anything so I canceled the order. I wouldn't buy anything there again. Same with Buds I ordered a rifle and they took over three weeks to ship it. got it just in time to sight in friday and use saturday at the hunter shooting contest.

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#5563571 - 01/25/15 01:13 PM Re: Palmetto State Armory rant [Re: SapperTitan]
rentzington Offline
Bird Dog

Registered: 07/22/11
Posts: 472
Loc: DFW
i never had issues with them but i've heard a lot of complaints, and right now they admit the shipping is going to be a few weeks.
they keep having killer deals on the sigP938/238 but i'm so hesitant to order because its PSA

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#5563589 - 01/25/15 01:20 PM Re: Palmetto State Armory rant [Re: SapperTitan]
SapperTitan Online   content
Taking Requests

Registered: 11/17/10
Posts: 20270
Loc: Killeen/Ft Hood, TX
Ive heard no complaints about quality of product its all in the shipping and human error in shipping correct items.
_________________________
US Army combat engineer retired

https://www.facebook.com/scottsrusticcreations/

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#5563626 - 01/25/15 01:38 PM Re: Palmetto State Armory rant [Re: SapperTitan]
rentzington Offline
Bird Dog

Registered: 07/22/11
Posts: 472
Loc: DFW
Originally Posted By: SapperTitan
Ive heard no complaints about quality of product its all in the shipping and human error in shipping correct items.


yeah, anything i ever bought had all the correct items. no issues there, i'd just send them an email or call

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#5563695 - 01/25/15 02:30 PM Re: Palmetto State Armory rant [Re: SapperTitan]
SapperTitan Online   content
Taking Requests

Registered: 11/17/10
Posts: 20270
Loc: Killeen/Ft Hood, TX
I emailed them because that last 2 times I called I waited for over 45 min
_________________________
US Army combat engineer retired

https://www.facebook.com/scottsrusticcreations/

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#5563704 - 01/25/15 02:36 PM Re: Palmetto State Armory rant [Re: SapperTitan]
Gone to Texas Offline
Veteran Tracker

Registered: 07/05/13
Posts: 2627
Loc: Hurst
I bought a complete upper from them, took 4 weeks to get in. I do not know if thats normal for other suppliers because that was the only time I ordered a complete upper.

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#5563916 - 01/25/15 04:56 PM Re: Palmetto State Armory rant [Re: SapperTitan]
JCB Offline
THF Celebrity

Registered: 02/06/07
Posts: 23012
Loc: M.I.A.
Originally Posted By: SapperTitan


Anyone else on here had any issues with them? Im not sure ill be doing much more business with them but that will depend on if they make this right in a timely matter by sending me the missing pieces.


"Timely" and Palmetto State Armory don't even belong in the same thread!!!!

I ordered from them once. NEVER again!!! LOL! roflmao

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#5563933 - 01/25/15 05:13 PM Re: Palmetto State Armory rant [Re: SapperTitan]
QuitShootinYoungBucks Online   content
THF Trophy Hunter

Registered: 11/01/12
Posts: 7503
Loc: Lubbock, TX
I've only ordered ammo from them. They and a great price and free shipping on $100 orders. It shipped in a timely-enough manner. You guys make me wary of ordering anything else from them.
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#5563965 - 01/25/15 05:45 PM Re: Palmetto State Armory rant [Re: JCB]
KRoyal Offline
THF Celebrity

Registered: 01/24/07
Posts: 14498
Loc: Sherman/North of Dallas
Originally Posted By: JCB
Originally Posted By: SapperTitan


Anyone else on here had any issues with them? Im not sure ill be doing much more business with them but that will depend on if they make this right in a timely matter by sending me the missing pieces.


"Timely" and Palmetto State Armory don't even belong in the same thread!!!!

I ordered from them once. NEVER again!!! LOL! roflmao


Same. They have some good prices on stuff, but to me it isn't worth the hassle to save a little money. It's like shopping on Black Friday. Not worth it to me where to others it might be worth it to save a few bucks. I'd rather buy from Rainier or Joeboboutfitters and have my order in 2-3 days from time of order. Joeboboutfitters is really fast and normally best price on the web.
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#5564055 - 01/25/15 06:27 PM Re: Palmetto State Armory rant [Re: SapperTitan]
Earl Offline
Veteran Tracker

Registered: 09/18/07
Posts: 2970
Loc: Plano, TX
I have and will continue to do business with them. You just have to be patient....I made 2 orders around Christmas...a Colt/Walther M4 .22 and several boxes of the AE XM193 they were selling. Weird thing is the rifle arrived at my FFL within a week. The ammo (along with a few other things I ordered) only arrived about a week ago. But I did get everything as ordered. They just always are slow on shipping - due to their prices I imagine it's hard to keep up but my experience has always been I do get what I order and for a price no one else matches. I will continue to do business with them...you think they are slow, you should order from SAMCO sometime...now they are SLOW. smile
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