ATN X-Sight

All,
This thread is not a discussion thread but merely a reporting thread. If you OWN an Xsight and have come across any issues, please post them here. We will go one by one and make sure we address all the issues brought up.

Again, please this is not a discussion thread. Post your findings here and I will work with my team and get them resolved.

1. ...

Just the screen flicker when in night vision.



The daytime video seems to be flawless I will take it out next Friday for a hog hunt and report back any bugs.

While zooming my crosshairs move completely off the screen once I hit about half zoom. Also, when zooming out, back to 5x mag the crosshairs get stuck.

Some times when powering off it gets stuck on a blue screen and you have to remove the batteries.

Another issue I've noticed is when I'm in night vision mode, and I take a picture it makes the screen brighter. It's almost as if the NV gets better. I have video of all this, I should be able to get it posted tonight to give you a better idea.

Sachal,

This issue has had me thinking. Is the problem there because the firmware is set to zoom on the center of the screen and not the center of the reticle? This all leads to another question. The scope is sold as a 5 - 18X. It is native 5X optical. The digital mag goes from 1.0 to 8.0. How do any of those numbers add up to a max 18X scope? To me, if it is 5X optical and you digitally mag to 8X's, you have 40X.

My scope reaches the edge of the screen at 7.0X. I would never use that as it has too much pixellation. 4X is pretty much max for me...and if that is really 20X, I already got more than I bought there.

One last thing on this.... We compared the 5X to two standard day scopes. It seems no one sees 5X the same. While the X-Sight is stated to be optical 5X, it measured 6.5X on a Leupold and 7.5X on a Zeiss.

Please explain?

The biggest issue I have with the scope currently is that the crosshairs are still not on the recordings. This is extremely important to me. Videos without crosshairs wherein an animal just falls over have no appeal, but more than that it can be a learning tool. Gotta have it.

I've had this same issue, you've got to pretty much find that sweet spot to turn it off. If I hold the pwr button too long it restarts the scope. If I don't hold the pwr button long enough it will sometimes go to a blue screen.

Guys,
Thank you for all the feedback. So far here are the items on the list. Now I know we are working on almost all of them but I am going to keep them on the list till they are resolved.

1. Flickering in night vision mode
2. While zooming my crosshairs move completely off the screen
3. when zooming out, back to 5x mag the crosshairs get stuck
4. Some times when powering off it gets stuck on a blue screen and you have to remove the batteries
5. In the night vision mode, when you take a picture, it makes the image a whole lot brighter
6. Crosshairs are still not on the recordings
7. If one holds the power button too long it restarts the scope

R. Edward,
Could you please share more details about the cross hair getting stuck when zooming out? Is it every single time? and what happens after it gets stuck? do you have to restart the scope or does it revert back to normal after few seconds?

Sachal,

If you watch this video from HuntTXhogs, he details errors he found with the scope at the end of the video. One of the errors that was pretty significant was when recording video. When you are recording video, if the low battery indicator comes on you cannot stop the recording of your video. This requires you to remove the batteries from the scope to stop recording and you then end up with a corrupt video (lose your hunt/recording). Here is the video that contains the error at 15:44 mark:

all 3x X-Sights are out of focus:





unless someone can show a video in focus, that would mean a certain percentage are in or out of focus

It happens a majority of the time, and when it does turning the scope off and then on will center them again. No amount of time will center them as far as I can tell. I have video of this by putting my phone up to the eye relief. I'll post it when I get off this evening.

Thank you Edward.

We are going to release an update in about a week. Please stay tuned.

Please add quick cross hair presets in the android iOS app. It would be nice to have presets for different ammo and yardage.

1. Flickering in night vision mode
2. While zooming my crosshairs move completely off the screen
3. when zooming out, back to 5x mag the crosshairs get stuck
4. Some times when powering off it gets stuck on a blue screen and you have to remove the batteries
5. In the night vision mode, when you take a picture, it makes the image a whole lot brighter
6. Crosshairs are still not on the recordings
7. If one holds the power button too long it restarts the scope
8. add quick cross hair presets in the android iOS app

Going hunting tomorrow I will report back.

Or don't even acknowledge what I said, that's cool, I'll help you out.

I've had a 3X on order for almost a year. Reading through these posts is making me very nervous! Have I made yet another $600.00 mistake??

You should feel comfortable with your purchase. We are not going to leave you hanging. If you have a 3x on order, we are going to delay the shipment and relaunch it with manual focus.

As for these glitches, it is all software related and easily fixable. A simply upgrade, should solve most of these issues.

Thank you

I certainly hope so, Sachal. As a retired IBM QC Manager, I do understand that products can't always be delivered on time and in the configuration originally announced, but I'm still nervous about this product and the pile of money I have wrapped up in it!

I really love this scope cant wait for the update

Please tell me all the reasons that you love this scope. I need some encouragement, because I'm just about to cancel my order and let things at ATN's X-Sight factory sort out for a year or two before I reorder.

Had mine an hour, upgraded firmware, noticed a few issues right away.

On the menu selections, when you select an item, to the right which you want to change only have part of the letters highlighted, very few of the menu items will highlight the whole word.

And a show stopping error. After I upgraded my firmware, I powered down, removed the batteries, reformatted the card, put card and batteries back in, powered on and it finished its upgrade. After playing with the scope, I powered on for about the 6th or 7th time and it went through and reconfigured it again, wiping all settings I had it in, night mode, date/time, etc.

Interestingly, when I first finished the upgrade, I couldn't select light amplification, after it worked.

been messing some more, has not done this again, yet....

5x Optical on the 5-18x is not 5x as noted in other threads. Either needs to be designated as such or changed so that it is 5x. It is annoying to have an advertised 5x scope that is really closer to 7x. I noticed this early on with the video's and images that were posted for this scope, I figured either the targets/animals were closer or the scope was not 5x/

I wonder if this is something ATN can fix with another software update.

Good luck getting a response.

This isn't an ATN issue....much less an X-Sight issue. Have you compared various brands of day scopes? A 5X is not a 5X is not a 5X. I agree that it is annoying as he11, but this is an industry issue. 5X can and does vary from manufacturer to manufacturer. Yes, it is crazy, 5 times should be 5 times..

ezinkscrr - This is not a firmware fix, but it isn't broken either.

For my use, the X-Sight in native 4X, whatever that is...between the 3X and 5X versions would be my choice.

Hate to disagree, but the X-Sight is so far away from anything I've seen it isn't even funny. I've got dozens of scopes, from cheap Bushnells to the expensive Bushnells like the Elite Tactical and two Nightforce's. As you already know, I also have a 3x Armasight Zeus, and had a 5x Zeus, prior to had a N750 and N550, also have PVS-14 with 3x magnifier. The X-Sight isn't an industry problem, it is an ATN and X-Sight problem.

And you're right, it isn't broke, its false advertising or a bad mistake. This issue was pointed out by me and several others discussing it early on, one you know well, ask him. Compared to anything we've used, currently use, or plan to use, it was obvious that the images and video yardages were off or the power rating was wrong.

I don't disagree that it is way off. But I absolutely stand by the fact that 5X from manufacturer to manufacturer and model to model differ. In this case, we compared two day scopes to the X-Sight 5X. A Leupold compared at 6.5X and a Zeiss at 7.5X. Who is right? I won't bother to list all the scopes I own and/or have owned...doesn't matter..

I will honor Sachal's wish that this not become a discussion thread and will not comment further on this.

I didn't make this a discussion thread, you did, I posted a fact, that's all. You made it a discussion.

Received my 5X X-Sight Dec 24, so I have not yet had an opportunity to contact Tech Support. Issues I've noticed are:

1. Buttons often become unresponsive (including power). Battery removal is only way to reset.
2. Huge lag when monitoring X-Sight with Obsidian app.
3. Flickering (known issue, thought their latest firmware was supposed to fix).
4. Photo/Video missing reticle(known issue, thought their latest firmware was supposed to fix).
5. After powering down, scope immediately powers up again. Have to store without batteries.
6. Zeroing moves reticle so close to left edge of screen that the sight will not be useable. Could be a mount issue rather than ATN?


jdj

Was having an issue with my. X-Sight giving low battery warnings with freshly charged quality rechargeables after a short period of time. I tried Turnigy LSD previously and tested them on the analyzer, still had 2150mah out of 2400.

Them I started reading info from the guys across the pond, one who had the same issue and tested, results below. So my question to Sachal, ATN was quoted in another location saying that you did thorough testing of runtimes and got 12 hours with lithium, and 4+ hours on rechargeables and Alkaline, maybe you can shed some light?

here is the info:

"On a different point completely, I have done some measurements of the the power required to run the X sight and the voltages at which the low battery warning comes on and eventually switches itself off
With the Wi Fi and GPS switched off the sight draws approx 1.8 watts of power and with the Wi Fi and GPS switched on it's approx 2 watts - so not that much difference.
There's no discernible difference in power drain in day or night mode , nor in image capture or recording mode
With 1.5 volt alkaline batteries, the current drawn is approx 600ma which is quite high for even good quality alkalines to sustain
With 1.2 volt rechargables, the current drawn is 750ma which is well within the comfort zone of any decent rechargeable
The battery set up is 2 in series and those 2 in parallell with another 2 in series (2S 2P)
That means the sight is working with a nominal voltage of between 2.4-3 volts depending on which type of battery is being used
The low battery warning symbol comes on when the battery voltage drops to 2.6 volts (1.3 volts per cell) - which means that with rechargables, the low battery indicator will appear very soon after switch on - even with a fully charged set of batteries.
Auto switch off because of low battery voltage happens when the battery voltage reaches 2 volts (1 volt per cell)
Because of their much flatter discharge curve, rechargables should be able to keep their voltage above 1 volt for a lot longer than alkalines".