Who has sent one in for warranty work? I've started the process by submitting a "case" and am waiting for an RMA#. I bought it new from Natchez in 2019. It held zero well but didn't really see much work for 4 years, just a few outings per year. Now on 2 different rifles it isn't holding zero. I can get it on really well, a very tight 3 shot group right on the 1" dot. 1-2 weeks later after sitting up my POI is shifting right, and most often high about 2" at 100 yards. It's done this several times over the last few months. Burris Signature HD, 3-15 x 44, 1" tube. Is Burris likely to repair, or replace?

That’s weak erector springs I think. They will need to be replaced.

If I’m thinking about this correctly the erector is a tube inside the main tube. The adjustments are just screws moving the erector up/down and right/left. When you unscrew it relies on the spring on the opposite side to keep it against the screw.

On some, a spring is inside of an insert that is closed on one end. The flat end of the insert pushes the erector. It's been a great scope up until now. I hate chasing these issues, it's wasted ammo and range time. I'd rather be putting holes in hogs and coyotes this time of the year. We'll see, curious about this side of Burris and how they respond.

I posted here about buying the new Burris Eliminator 6 and the parallax was not working properly. Called them and they suggested a solution but it didn’t fix it so they had me send it in and they sent email saying it was not repairable and sent a new one all in less than a week. New one is great.
I will add I have been doing some let’s say” experimenting” for Horizon that’s tied to a couple different projects they are currently working on.
At this early stage it’s been interesting to see how as you shoot from a cold barrel how the POI can shift a little from the first few shots. I took two known accurate 22 Creedmoors and shot 10 rounds thru each.
Both did exactly the same thing. First shot was a little off but less that 1/2 inch then next 3shots cut a ragged hole and I was thinking man this ammo is better than my reloads. But I HAD to shoot 10 shots slowly spaced. After those first 4 the POI moved on one slowly to the right on the other it moved slowly to the left with both rifles then stacking the remaining 6 into a large hole.
Point is if you stop at 3 maybe you were sighted in maybe not?
I had been hunting with both above mentioned rifles all season and when this test was done if I would have stopped at 4 rounds I would have changed my windage a click or two but by the time I finished the POI was money.
Note…..This was done at 100 yds indoors so no wind.
I realize also it sounds as though your impact shifts are larger than what I saw above.

That's a good point. I've had great rifles, and currently have 2. I'm hoping I have 3, and that is the one that is seeing these issues with the Burris. It's a Tikka and from my experience with the 3 Tikka's that I have owned they are money after zero and cold bore is always dead nuts on. I do slowly space shots during zero and at times take all afternoon, doing 1-2 shots, shooting something else a while, leaving the range in camp and take it up after an hour or so.

That is the most interesting gun/scope thing I’ve read in quite a while.

Same here. I’m learning something new. This is great.

Sent in a FF3 a few years back with a busted screen. I had a new one 8 days later.

Submitted case on Sunday and waited on an RMA.

Got it this morning along with a prepaid UPS shipping label. A little over one business day to get an RMA and shipping on Burris. Dang good service so far.

Got the scope back. From the time I shipped it to me getting it back was 2 weeks. That's a good turn around time and I received good communication from Burris during the process. It tested 100%, no issues. They impacted it 100 times with shock = a .50 cal. They checked zero and tracking 4 times during this cycle.

While sighting in a brand new Bergara I suspected that the scope was giving me issues. Bergara does claim that it could take 50 shots for complete break in. I eventually got the rifle shooting good, very good, then promptly sold it when I found the Tikka I originally wanted. Tikka's are good out of the box, no break in. I've had fits getting this one zero'd. This is my 4th Tikka, second .308. When I placed my order online with BassPro they didn't state the twist rate. So, I go to the Tikka site and every .308 Roughtek they have calls out a 1/10, which is what I had in the past and wanted. I place my order, pick it up in a week and head to the range. I get it shooting decent, with an occasional shot that I have no explanation for, like 1.5-2" from the group. I call Beretta, we talk and during the conversation I look at the barrel and there it is, 11". This rifle won't group 165 gr bullets well at all. I've had Tikka's a very long time and know how they should shoot. I call BassPro and ask them what the twist should be for the rifle ordered, they tell me 10. I tell them it ain't. They're taking it back and going to a lot of trouble to get me one in house.

This issues of accuracy was tough to run down. Other that some aggravation I was out nothing to be reassured that the scope is good to go.

Glad they took care of it.

My current scope is an XTR 3 Pro. It's the best sub-$2k scope out there to me, and I've tried pretty much all of them, and I'm very, very picky on scopes. It's american made, well-designed, easy to use, clear, with great reticles, and tracks reliably. I'm extremely impressed, and shocked they can sell it for what they do and still make a buck. Burris is doing good stuff.

I have NF, Burris and Leupold. I buy for the application. One of my Burris scopes, been on my AR for 14 years. Excellent optic, it was about $300.00.

I'm fine with Leupy for hunting. Their dialing scopes aren't really competitive.

NF makes great stuff but out of my budget. 7-35 ATACR is among the finest scopes in the world at any price point. I've had the RT6, XTR2, XTR3, and XTR3 Pro. They've all been decent scopes for the $, but the XTR3 Pro is the best value by far. First truly top-notch optics Burris has put out there for the long range game.

I'm just not surprised their CS is good, as far as they've come in scope design.

I liked that you have to contact them and get a case, and an RMA# with a pre paid label. I didn't pay anything for shipping and great testing. They make good stuff.

Loaned a rifle to a buddy…a Mauser sporter I had put together. He dropped it out of a ladder stand and it landed in the rocks on the front scope bell and the butt stock. Scope was visibly bent, the stock (a plastic choate) was cracked too. Burris replaced the scope no questions asked. Found out choate products have a lifetime warranty too…they gave me a new stock..they said that their stuff seldom breaks!

Excellent customer service on both counts. I have a bunch of Burris stuff… btw that old Mauser was unphased by the fall!

Now to the 1:11 is plenty of twist for 165s and even 178s when you stomp on them conversation.

But 10 is better, right?

About 12 or 13 years ago I owned an older pair of Burris binoculars which broke and were not usable. I contacted Burris and they explained that they no longer had parts for these older binos and no longer made new binoculars. They did however offer to replace them with a brand new pair of Steiners (of my choice). Apparently they are or were affiliated with Steiner in some way. I sent them the old Burris and they shipped me a new pair of Steiner Predator roof prisms, worth around $500 at the time. Pretty awesome customer service.

Beretta owns Burris and Steiner so makes sense.

I think my Win M70 .308 is 1:12, and it will spin 178s. I've shot them accurately to 800 yds.

Have you ever used any of the calculators that are available that give you a stabilization factor where twist is a value you plug in?

I have. Supposedly the ELDX 178 is around 1.7 in a 12 twist. I wonder if there was something wrong with that barrel that it wouldn't shoot the 165s.

I've only recently looked closely at this so consider that. Plug in 1/10. It's better. 1.7 is pretty close to the minimum of 1.5.

Pick up this topic in the rifle section.