We are an over served society.
Fast food places. Discount stores. Bank on every corner.

Either don’t patronize or don’t complain. Like always the market dictates.

Kind of hard to shop for what I want when it’s locked in a cabinet and nobody what’s to help.

You were shopping for a hat at Boot Barn.
That’s the point.

Same issue at B of A for lunch. Had to make a cash withdrawal since their stupid ATM's have suck low limits. Stood in line 40 mins behind a dozen of the unwashed masses for the single teller and watched 6 "personal bankers" stand around with their hands in their pockets hoping a commission paying customer would walk through the door. You know every damn one of them had teller experience and know how, but not a one of them was going to open another window.

These are city problems. I got a significant amount of of cash today from my small town bank and asked the teller if there was a more private place to count it instead of the lobby, the bank manager invited me to count it at her desk. Customer service is just fine around here.

If cities are worse, it ain't by much.

These are city problems. I got a significant amount of of cash today from my small town bank and asked the teller if there was a more private place to count it instead of the lobby, the bank manager invited me to count it at her desk. Customer service is just fine around here.

A little closer for you but since off the rack
seems ok you might try McKinney Hat Company
just off the square. Last time I was there they
were not able to do exactly what I wanted but
close enough that I bought one.
Again, the point is our expectations are often not
reasonable when considering the sources we’ve created.

Oh I know they suck, but I was in the area and it was convenient. I’ll just drive to Decatur soon and get a custom hat.

I really try to give companies the benefit of doubt since they are short staffed most of the time. Today was the exception. There was 30 people working at Boot Barn. I inquired about a new hat since I had a little folding money. They had a nice 20x Silverbelly and a real nice 30x Silverbelly. I was told the hat bar is closed today, nobody is working it.

30 people standing around, 2 were checking people out. I don’t feel sorry if companies like that have to close their doors during the depression. Piss poor management and leadership.

On another note, Anderson Bean has only started selling certain styles at certain stores. The boot I was looking for is only sold in San Antonio 🙄

Customer service went to hell in a handbasket when these countries started answering the customer support/help calls from our country

Do you really want someone who doesn’t know what they are doing fixing up your cowboy hat for you? It’s not a cheeseburger anyone can put together a burger it’s a hat that requires steam and know how and experience to make it look right.