texashuntingforum.com logo
Main Menu
Advertisement
Affiliates
Advertisement
Newest Members
Sakohunter264, Pups4Sale, Sevensalmon, FacePaint, GavinBryant
70595 Registered Users
Top Posters(All Time)
dogcatcher 110,646
bill oxner 91,416
SnakeWrangler 64,159
stxranchman 60,296
Gravytrain 46,950
RKHarm24 44,585
rifleman 44,461
BMD 41,241
Forum Statistics
Forums46
Topics616,483
Posts11,416,281
Members85,595
Most Online19,184
Feb 5th, 2020
Print Thread
Ford Dealership Service Department Recommendations? #8690977 09/19/22 03:05 PM
Joined: Feb 2008
Posts: 1,703
T
Texican Online Content OP
Pro Tracker
OP Online Content
Pro Tracker
T
Joined: Feb 2008
Posts: 1,703
Anyone have a Ford dealership they would recommend for service? Normally avoid the dealerships for service, but have a recall/reprogram I need to get in for. I am in west DFW.

Thanks

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8690991 09/19/22 03:22 PM
Joined: Oct 2009
Posts: 11,094
W
wp75169 Online Content
THF Celebrity
Online Content
THF Celebrity
W
Joined: Oct 2009
Posts: 11,094
The best I can say is good luck. The service department is currently the only income for most dealers. Before this situation they 100% guaranteed crooked. I can’t imagine how bad it is now.

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691001 09/19/22 03:31 PM
Joined: Apr 2007
Posts: 56,811
BOBO the Clown Online Content
kind of a big deal
Online Content
kind of a big deal
Joined: Apr 2007
Posts: 56,811
Biggest think is call and get a realistic turn around time.


Donate to TX Youth hunting program.... better to donate then to waste it in taxes

https://secure.qgiv.com/for/gtgoh/mobile
Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691024 09/19/22 04:03 PM
Joined: Jul 2008
Posts: 30,980
bigbob_ftw Online Content
Big Sprocket Bob
Online Content
Big Sprocket Bob
Joined: Jul 2008
Posts: 30,980
I don't even trust my dealer to change the oil in my vehicle.


[Linked Image]

Ultra MAGA '24.
Re: Ford Dealership Service Department Recommendations? [Re: bigbob_ftw] #8691033 09/19/22 04:08 PM
Joined: Feb 2008
Posts: 1,703
T
Texican Online Content OP
Pro Tracker
OP Online Content
Pro Tracker
T
Joined: Feb 2008
Posts: 1,703
Originally Posted by bigbob_ftw
I don't even trust my dealer to change the oil in my vehicle.

I agree. Just need to get this recall done.

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691041 09/19/22 04:18 PM
Joined: Jan 2013
Posts: 3,063
T
TLew Offline
Veteran Tracker
Offline
Veteran Tracker
T
Joined: Jan 2013
Posts: 3,063
Ford/Lincoln service is abysmal. Ask me how I know and I'll give you several examples that could be used as case studies on how NOT to engage a customer

Re: Ford Dealership Service Department Recommendations? [Re: bigbob_ftw] #8691075 09/19/22 04:50 PM
Joined: Sep 2012
Posts: 13,227
J
Jimbo1 Online Content
THF Celebrity
Online Content
THF Celebrity
J
Joined: Sep 2012
Posts: 13,227
Originally Posted by bigbob_ftw
I don't even trust my dealer to change the oil in my vehicle.

Another reason I mark my wheels before I have them rotate the tires...caught them once saying they did it but I had the proof they didn't. Glad my service contract is over now.

Last edited by Jimbo1; 09/19/22 04:51 PM.

FJB - Lets Go Brandon
BBB - Bring Back Better
Awake - Not Woke!
Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691123 09/19/22 05:36 PM
Joined: Jan 2013
Posts: 1,774
G
Gringo Bling Online Content
Pro Tracker
Online Content
Pro Tracker
G
Joined: Jan 2013
Posts: 1,774
I'll tell you one to avoid- Planet Ford Dallas. My wife is literally on the phone right now with the most incompetent service advisor we've ever dealt with (his name is Robert). Finished only half of the job, didn't collect the other party's insurance, scheduled the rental car for only half of the days (Enterprise expected it back a week early), can't remember ANYTHING he said (luckily my wife has all of the conversations documented), and never returns calls when he says he will. Not too mention, he's just flat out unpleasant to deal with because he's such an idiot.

He was also was supposed to schedule recall work on the cam phasers immediately after the body shop work was done and just flat out didn't do it. So we get to get back in the queue again and wait another month to bring it back for that.

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691393 09/19/22 10:32 PM
Joined: Sep 2004
Posts: 8,255
S
stinkbelly Offline
THF Trophy Hunter
Offline
THF Trophy Hunter
S
Joined: Sep 2004
Posts: 8,255
Avoid Southwest Ford in Weatherford. All they care about is screwing you over. I have one there now and he is now telling me the$3600 fix that they said will work might not work. Every time I've taken it there I've had to bring it right back and make me pay to fix something else.

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691571 09/20/22 03:11 AM
Joined: Dec 2020
Posts: 440
R
RevolverFan Online Content
Bird Dog
Online Content
Bird Dog
R
Joined: Dec 2020
Posts: 440
Stay away from Toyota of grapevine to while we are at it they ended up paying back my parents a lot of $$ after racking up toll fees and fake repairs got exposed.

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691591 09/20/22 03:58 AM
Joined: Jan 2008
Posts: 5,529
L
Leonardo Offline
THF Trophy Hunter
Offline
THF Trophy Hunter
L
Joined: Jan 2008
Posts: 5,529
Five Star is a joke!

Re: Ford Dealership Service Department Recommendations? [Re: stinkbelly] #8691631 09/20/22 10:43 AM
Joined: Feb 2008
Posts: 1,703
T
Texican Online Content OP
Pro Tracker
OP Online Content
Pro Tracker
T
Joined: Feb 2008
Posts: 1,703
Originally Posted by stinkbelly
Avoid Southwest Ford in Weatherford. All they care about is screwing you over. I have one there now and he is now telling me the$3600 fix that they said will work might not work. Every time I've taken it there I've had to bring it right back and make me pay to fix something else.


I agree. I am out that way and have not had a good experience there.

Re: Ford Dealership Service Department Recommendations? [Re: bigbob_ftw] #8691641 09/20/22 11:42 AM
Joined: Sep 2004
Posts: 10,131
R
RedRanger Offline
THF Celebrity
Offline
THF Celebrity
R
Joined: Sep 2004
Posts: 10,131
Originally Posted by bigbob_ftw
I don't even trust my dealer to change the oil in my vehicle.


I bought a 2021 Ford Transit, my dealer threw in 5 free oil change and they come to my place to change it, great deal.

Re: Ford Dealership Service Department Recommendations? [Re: Leonardo] #8691643 09/20/22 11:43 AM
Joined: Sep 2004
Posts: 10,131
R
RedRanger Offline
THF Celebrity
Offline
THF Celebrity
R
Joined: Sep 2004
Posts: 10,131
Originally Posted by Leonardo
Five Star is a joke!


I bought a new vehice from Five Star in Plano, only thing has been done is oil changes, which I got a few thrown in from the salesman, so far I have been impressed and they will even come to my place or business and do the oil changes, which is pretty cool.

Re: Ford Dealership Service Department Recommendations? [Re: Jimbo1] #8691657 09/20/22 12:04 PM
Joined: Jul 2005
Posts: 2,880
S
Stump_jumper Offline
Veteran Tracker
Offline
Veteran Tracker
S
Joined: Jul 2005
Posts: 2,880
Originally Posted by Jimbo1
Originally Posted by bigbob_ftw
I don't even trust my dealer to change the oil in my vehicle.

Another reason I mark my wheels before I have them rotate the tires...caught them once saying they did it but I had the proof they didn't. Glad my service contract is over now.

I had a dealership do my free oil changes during which they also rotated my tires. One morning I get in my truck and the TPMS light is on. I grab my gauge and all my tires are under inflated by 16 PSI. I have OEM BFG KO2s and supplemental door sticker states 46 PSI. I was not happy that I had to get the compressor out and air up all 4. Just one of many problems after the free oil changes. The other day they called and wanted me to bring it in for a recall. I checked my VIN on the Toyota website and no active recalls.


2017 Tundra 5.7 CM 4x4
2006 Champion 2200 Bay Boat
Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8691803 09/20/22 03:13 PM
Joined: Sep 2004
Posts: 10,131
R
RedRanger Offline
THF Celebrity
Offline
THF Celebrity
R
Joined: Sep 2004
Posts: 10,131
My wife takes her CRV to Honda Dealership, they seem pretty good the one in McKinney. Only have about 20K miles so only thing we have done is oil change when the indicator says it time. Had them put on new michelin tires last year.

I will just use them in the near future due to I like to use Honda parts and not some after market, Honda tend to need original parts.

Re: Ford Dealership Service Department Recommendations? [Re: stinkbelly] #8691993 09/20/22 08:06 PM
Joined: Sep 2004
Posts: 8,255
S
stinkbelly Offline
THF Trophy Hunter
Offline
THF Trophy Hunter
S
Joined: Sep 2004
Posts: 8,255
Originally Posted by stinkbelly
Avoid Southwest Ford in Weatherford. All they care about is screwing you over. I have one there now and he is now telling me the$3600 fix that they said will work might not work. Every time I've taken it there I've had to bring it right back and make me pay to fix something else.

I knew it. They just called. Add $1500 to the repair bill.

Re: Ford Dealership Service Department Recommendations? [Re: stinkbelly] #8691996 09/20/22 08:13 PM
Joined: Oct 2008
Posts: 14,545
6
68rustbucket Online Content
THF Celebrity
Online Content
THF Celebrity
6
Joined: Oct 2008
Posts: 14,545
Originally Posted by stinkbelly
Originally Posted by stinkbelly
Avoid Southwest Ford in Weatherford. All they care about is screwing you over. I have one there now and he is now telling me the$3600 fix that they said will work might not work. Every time I've taken it there I've had to bring it right back and make me pay to fix something else.

I knew it. They just called. Add $1500 to the repair bill.

bang



Re: Ford Dealership Service Department Recommendations? [Re: stinkbelly] #8692069 09/20/22 10:17 PM
Joined: Feb 2008
Posts: 1,703
T
Texican Online Content OP
Pro Tracker
OP Online Content
Pro Tracker
T
Joined: Feb 2008
Posts: 1,703
Originally Posted by stinkbelly
Originally Posted by stinkbelly
Avoid Southwest Ford in Weatherford. All they care about is screwing you over. I have one there now and he is now telling me the$3600 fix that they said will work might not work. Every time I've taken it there I've had to bring it right back and make me pay to fix something else.

I knew it. They just called. Add $1500 to the repair bill.

Wow

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8692114 09/20/22 11:27 PM
Joined: Feb 2018
Posts: 341
K
Kodyjoe2016 Online Content
Bird Dog
Online Content
Bird Dog
K
Joined: Feb 2018
Posts: 341
Holiday ford in Whitesboro. .Best one around in my book

Re: Ford Dealership Service Department Recommendations? [Re: Texican] #8692131 09/21/22 12:10 AM
Joined: Feb 2012
Posts: 8,662
M
Mickey Moose Online Content
THF Trophy Hunter
Online Content
THF Trophy Hunter
M
Joined: Feb 2012
Posts: 8,662
North Central Ford in Richardson told me I need an entire heating/cooling system because the system no longer switches blowing from the floor to dash to windshield regardless of using heat or A/C. No matter the setting air only blows from the dash. There is no issue with the air being hot or cold as desired or fan speed. The cost? $4500. I exited the conversation so fast I didn't even learn if that was the parts cost only or out-the-door.


You only think antivirus keeps you safe
Re: Ford Dealership Service Department Recommendations? [Re: Mickey Moose] #8692133 09/21/22 12:14 AM
Joined: Jul 2011
Posts: 377
L
lost again Online Content
Bird Dog
Online Content
Bird Dog
L
Joined: Jul 2011
Posts: 377
Originally Posted by Mickey Moose
North Central Ford in Richardson told me I need an entire heating/cooling system because the system no longer switches blowing from the floor to dash to windshield regardless of using heat or A/C. No matter the setting air only blows from the dash. There is no issue with the air being hot or cold as desired or fan speed. The cost? $4500. I exited the conversation so fast I didn't even learn if that was the parts cost only or out-the-door.


My Ford was doing the exact same thing turned out to be the blend door actuator. I think the part was 35.00 and about 30 min to swap it out.

Previous Thread
Index
Next Thread

© 2004-2022 OUTDOOR SITES NETWORK all rights reserved USA and Worldwide
Powered by UBB.threads™ PHP Forum Software 7.7.3