I haven't either. I sent them a message through their website too and I haven't gotten a response.

Go to leslie pools and look under "Order" that is where you will find your shipping information and tracking number and tracking information via Fed Ex.

Now the customer service number just hangs up on you, was not like this 3 days ago. Actually spoke to someone on phone.

After option 4 do not hit (1) for residential sales, hit (2) commercial sales and at least no hang up.

That would assume it would let you log in - I get to pick my option - the screen that says my email does not exist or the screen that says my email exists so I cannot sign up for a new account

Same as bassfishinglawyer.

its that slow boat from china thing

Spoke with a nice guy name Eric, he sent an email stating the cooler will be shipped from manufacturer . Eric also included me in the email sent.

Just got this:

Good news and bad news. The good news is you ordered properly and did just fine! The bad news is that promotion was far more popular than our warehouse imagined and they're behind filling the orders.

But they were responsive and she even gave me names of people to contact.

So did she say they’re coming?

Exactly what happened to me. I was able to get through to customer service on the phone after waiting 30+ minutes on hold. Originally supposed to receive on 5/22, then she said it had been rescheduled for 5/27, but had not been shipped. She sent an email, with cc to me, to fulfillment. Says they will respond within 3-5 days. I will be surprised if these ever get delivered.

I just sent them a message through Facebook and got a response within minutes. They're checking on my order, but there is allegedly a batch going out tomorrow. I'm holding out hope that they just got buried with a ton more orders than they anticipated and it will just take some time to catch up.

I ordered 2 of them, Shows in Marion Illinois, suppose to be at my house by end of the day Friday

Mine still shows "processing." No worries here.

Got a FedEx tracking number, scheduled to be delivered today.

Mine left Hutchins Texas this morning, delivery today.

+1 - My order says "processing" also, but I'll feel more confident when someone posts that they actually got one. Glad I paid with PP, although I don't know if they'll be any help if needed since it wasn't through ebay.

Paypal tied to your credit card should be safe. Most credit cards are protected from fraud.

nICE!

Alright!

Seems the squeaky wheel gets the grease. I just called and the guy said “oh yeah... the famous cooler”. He said they had more orders than the mfg could produce. Took my info down and said I will receive an email within 3-5 days from the warehouse and they will let me know when mine ships.

If you haven’t called them and got on them to send the warehouse an email on your behalf, then you need to. I asked him point blank “so if the warehouse knows I’m waiting and have called in, then they will ship mine first, and it bumps me up on the list to be sent out?” And he said, Yes.

I got an email for this special this morning, said it was for in store only. Went to the one by my office at lunch and picked one up, $54.11 with tax.

Just arrived:

Arrived at 1:25 PM

FedX

looks well wotrh the $'s