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Irish Setter did a good thing
#7749201
02/18/20 05:42 PM
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Joined: Aug 2005
Posts: 31,782
txtrophy85
OP
THF Celebrity
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OP
THF Celebrity
Joined: Aug 2005
Posts: 31,782 |
about 3 years ago I bought a pair of Irish Setter Vapor Trax…...a new lightweight boot that irish setter ( redwing ) had come out with.
Touted as a very lightweight boot, which they were at about a pound a piece, they fit good and were extremely comfortable, but the material they made the soles with were almost like a croc type material and they just did not hold up.
a few weeks ago, after I ordered my Kennetreks, I was online looking at reviews and noticed the number of complaints Redwing had gotten about the vaportrax.
I sent them an email and got a prompt response with a ticket telling me to send them in.
Got a email today that they were not able to re-sole them, but were gonna send me a new pair. These boots are almost 3 years out of warranty
Can't say I was happy with the performance of the boot strictly due to the quick wear on the soles, but i'm pretty darn impressed that they would stand behind their product like that.
For it is not the quarry that we truly seek, but the adventure.
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Re: Irish Setter did a good thing
[Re: txtrophy85]
#7749232
02/18/20 06:08 PM
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Joined: Sep 2013
Posts: 388
OffCoor1
Bird Dog
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Bird Dog
Joined: Sep 2013
Posts: 388 |
Good Stuff !!!
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Re: Irish Setter did a good thing
[Re: OffCoor1]
#7749371
02/18/20 07:56 PM
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Joined: Jan 2011
Posts: 65,416
SnakeWrangler
THF Celebrity
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THF Celebrity
Joined: Jan 2011
Posts: 65,416 |
Good Stuff !!!
I believe in science and I’m an insufferable [censored] Actually, BBC is pretty damn good "You Cannot Simultaneously Be Politically Correct And Intellectually Honest!"
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Re: Irish Setter did a good thing
[Re: SnakeWrangler]
#7749377
02/18/20 08:05 PM
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Joined: Jan 2009
Posts: 11,958
kry226
The General
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The General
Joined: Jan 2009
Posts: 11,958 |
Good Stuff !!!
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Re: Irish Setter did a good thing
[Re: txtrophy85]
#7751598
02/20/20 06:05 PM
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Joined: Mar 2019
Posts: 19,020
TCM3
THF Celebrity
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THF Celebrity
Joined: Mar 2019
Posts: 19,020 |
Hard to find Customer Care now days
Do not forget to entertain strangers, For by so doing some have unwittingly entertained angels Hebrews 13:2
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Re: Irish Setter did a good thing
[Re: txtrophy85]
#7752129
02/21/20 02:13 AM
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Joined: Feb 2005
Posts: 1,846
Greg Z
Pro Tracker
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Pro Tracker
Joined: Feb 2005
Posts: 1,846 |
had a pair of Irish Setters for about 7yrs. Very pleased with the purchase and glad to know service is as good the product.
-Z
Greg Ziemer Sewell Lexus 214-597-6006 Life's short... Enjoy the ride!
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Re: Irish Setter did a good thing
[Re: txtrophy85]
#7752346
02/21/20 12:55 PM
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Joined: Feb 2011
Posts: 1,801
Black Duck Dog
Pro Tracker
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Pro Tracker
Joined: Feb 2011
Posts: 1,801 |
I sent a pair of Timberlands back that the sole came off . I only wore them once a year in Colorado they were 4 years old. They replaced them no questions ask!!
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Re: Irish Setter did a good thing
[Re: txtrophy85]
#7758970
02/28/20 08:07 PM
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Joined: Oct 2008
Posts: 16,582
68rustbucket
THF Celebrity
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THF Celebrity
Joined: Oct 2008
Posts: 16,582 |
about 3 years ago I bought a pair of Irish Setter Vapor Trax…...a new lightweight boot that irish setter ( redwing ) had come out with.
Touted as a very lightweight boot, which they were at about a pound a piece, they fit good and were extremely comfortable, but the material they made the soles with were almost like a croc type material and they just did not hold up.
a few weeks ago, after I ordered my Kennetreks, I was online looking at reviews and noticed the number of complaints Redwing had gotten about the vaportrax.
I sent them an email and got a prompt response with a ticket telling me to send them in.
Got a email today that they were not able to re-sole them, but were gonna send me a new pair. These boots are almost 3 years out of warranty
Can't say I was happy with the performance of the boot strictly due to the quick wear on the soles, but i'm pretty darn impressed that they would stand behind their product like that.
Did you buy the Vapor Trax online, or at local retailer?
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Re: Irish Setter did a good thing
[Re: txtrophy85]
#7759758
02/29/20 08:49 PM
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Joined: Aug 2005
Posts: 31,782
txtrophy85
OP
THF Celebrity
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OP
THF Celebrity
Joined: Aug 2005
Posts: 31,782 |
For it is not the quarry that we truly seek, but the adventure.
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