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Cabelas Cards points disappearing!! #7749529 02/18/20 10:16 PM
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easton1025 Offline OP
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People be aware... I found today that the last 3 months points have been disappearing.. I spent almost 1 hr on the phone with Cabelas Club, Capitol One and Cabelas reps trying to figure out. They said that they have had issues since switching the cards from Visa to Mastercard but cannot issue credits until they "research" the issues... Im now left hanging with a email being sent to the "research" department hoping they get back to me.. I have lost almost 500 in points the past 3 months...This past month I started out with almost 900 in points.. was credited with 40 from purchases... redeemed no points and now have only 520 left on my balance!!!!!

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749530 02/18/20 10:18 PM
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redchevy Offline
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Dang, that sucks hope they get it figured out for you. I used one of their cards for a long time.


It's hell eatin em live
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749532 02/18/20 10:19 PM
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easton1025 Offline OP
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evidently its happening alot!!!

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749610 02/18/20 11:24 PM
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Yes, Capital One recently cut their points to 80 cents on a dollar. Since Cabelas and BP are now using Capital One, I imagine we can expect more of the same.


All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749625 02/18/20 11:42 PM
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fgdn Offline
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jsut bass pro getting ahold of things

hadnt shopped bp for 18 years because they suck


Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting.......holy kaka.....What a Ride!
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749661 02/19/20 12:06 AM
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I lost all my club points when BPS took over. My cabelas account doesn’t even exist anymore. Was a BS move.

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749702 02/19/20 12:51 AM
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ntxtrapper Offline
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Cabelas and BP are dead to me.

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749709 02/19/20 12:55 AM
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Its a shame really. I used to love Cabelas. I discovered Scheels while in Montana. Understand they have a DFW store or maybe opening one. You guys will like them. Same type store as Cabs. Better customer service

Re: Cabelas Cards points disappearing!! [Re: ntxtrapper] #7749777 02/19/20 01:56 AM
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llbts1 Offline
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Originally Posted by ntxtrapper
Cabelas and BP are dead to me.


X2

They better make it right. Class action law suits will be next.

This is how the lawyers get rich.

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749834 02/19/20 02:50 AM
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Before the Cabelas Bass Pro merge...
Bass Pro would cancel my points every few months. They would claim that they have been put "on hold."
So I had to go over to the service desk to get them to reinstate my points. Then the next time I go in they are gone again, so back to the service desk.
I got all kinds of BS excuses as to why they do this.
If you didn't know how many points you have, there is no way to know what they are taking them away.
In today's computer age there is no reason to do this except to try and keep you from using the points.


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"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7749853 02/19/20 03:09 AM
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BOBO the Clown Online Content
kind of a big deal
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I’m switching to https://www.firstbankcard.com/scheels/features-benefits/

Just cashed out $500 Cabela’s points, I’ll be officially done with them come Sept. currently have all my hunt apps on it so can’t cancel it just yet


Donate to TX Youth hunting program.... better to donate then to waste it in taxes

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Re: Cabelas Cards points disappearing!! [Re: BOBO the Clown] #7749877 02/19/20 03:25 AM
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Originally Posted by BOBO the Clown
I’m switching to https://www.firstbankcard.com/scheels/features-benefits/

Just cashed out $500 Cabela’s points, I’ll be officially done with them come Sept. currently have all my hunt apps on it so can’t cancel it just yet



I may do the same thing. Hear good things from Scheels.

Re: Cabelas Cards points disappearing!! [Re: Jgraider] #7749964 02/19/20 05:14 AM
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Originally Posted by Jgraider
Originally Posted by BOBO the Clown
I’m switching to https://www.firstbankcard.com/scheels/features-benefits/

Just cashed out $500 Cabela’s points, I’ll be officially done with them come Sept. currently have all my hunt apps on it so can’t cancel it just yet



I may do the same thing. Hear good things from Scheels.

how do you "cash out"?


SPACE FOR RENT


Re: Cabelas Cards points disappearing!! [Re: easton1025] #7750102 02/19/20 01:42 PM
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I cashed out all my points and bought a chronograph shortly after the merge. I never had an issue with the points but didn't like where things are going.

I now use a Randolph Brooks Federal Credit Union Mastercard that is 2% cash back, if you have it available as an option I would do it.


It's hell eatin em live
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7750295 02/19/20 03:42 PM
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thanks, so, cashing out means you spend them, they wont send you a check?


SPACE FOR RENT


Re: Cabelas Cards points disappearing!! [Re: Buzzsaw] #7750322 02/19/20 04:02 PM
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Originally Posted by Buzzsaw
Originally Posted by Jgraider
Originally Posted by BOBO the Clown
I’m switching to https://www.firstbankcard.com/scheels/features-benefits/

Just cashed out $500 Cabela’s points, I’ll be officially done with them come Sept. currently have all my hunt apps on it so can’t cancel it just yet



I may do the same thing. Hear good things from Scheels.

how do you "cash out"?


“Spent” all my points might be a better term


Donate to TX Youth hunting program.... better to donate then to waste it in taxes

https://secure.qgiv.com/for/gtgoh/mobile
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7750323 02/19/20 04:04 PM
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I was using the cabelas card for most purchases. Would pay off every month. Since the switch haven’t used it at all. Spent all my points and have a 150 dollars gift card sitting in my wallet that I need to use.

Re: Cabelas Cards points disappearing!! [Re: krmitchell] #7750330 02/19/20 04:13 PM
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easton1025 Offline OP
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Originally Posted by krmitchell
I lost all my club points when BPS took over. My cabelas account doesn’t even exist anymore. Was a BS move.

All of mine carried over.. That shouldnt have happened...

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7750342 02/19/20 04:19 PM
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easton1025 Offline OP
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So going back and researching there were 2 months that my points mysteriously disappeared.. Sept and Dec of 2019..both times over 300 in points were deducted... I have the statements saying i accumulated points and didnt redeem any so they better make good..
I made this post because talking to one Cabela Club phone rep, she said there was a "glitch" in the system and have had several complaints about points disappearing...
Ill keep it updated... So as it stands now they owe me back 629 points....

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7758088 02/27/20 08:01 PM
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I saw this thread so I checked mine and noticed that I was ~$150 short from my last statement to now with no credits to the account or using any points. I called and they indicated that they have seen some problems for the last few months but would check into it and refund any erroneously subtracted points plus some extra "sorry for your trouble" points. I had a very helpful and apologetic customer service rep. I would advise anyone with the card to check into it if you value your points.
I'll watch mine a little closer from now on! Thanks for the head up easton.
-W

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7758102 02/27/20 08:12 PM
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After reading this thread, I checked and saw zero points in looking at the online account.

I called the number on the back of the card, and going through the voicemail options, found that all of the points were still there.

So call to check, but I am going to go spend them. Oh heck. smile

Re: Cabelas Cards points disappearing!! [Re: Big W] #7758109 02/27/20 08:17 PM
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Originally Posted by Big W
I saw this thread so I checked mine and noticed that I was ~$150 short from my last statement to now with no credits to the account or using any points. I called and they indicated that they have seen some problems for the last few months but would check into it and refund any erroneously subtracted points plus some extra "sorry for your trouble" points. I had a very helpful and apologetic customer service rep. I would advise anyone with the card to check into it if you value your points.
I'll watch mine a little closer from now on! Thanks for the head up easton.
-W

Since reading this thread, I have checked a few times, and am not missing any points at all. Kinda wish I was so that I could get some "sorry for your trouble" points too!

Re: Cabelas Cards points disappearing!! [Re: Big W] #7758123 02/27/20 08:24 PM
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easton1025 Offline OP
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wish mine was that easy.. They are claiming I used 375 points in Nov the day before Thanksgiving.. I was out of town at the ranch.. I have asked for receipts and they have yet to sent them to me .. Its a mess. . Evidently in Dec there was a huge glitch in the statements and points were not printed that month... I keep getting tossed around...They one lady I keep getting sent to is pretty much helpless when she asks for the ghost" purchase" records be sent to me....

Re: Cabelas Cards points disappearing!! [Re: easton1025] #7758155 02/27/20 09:00 PM
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We canceled our Bass Pro credit card a couple of years ago because of the stupid expiring rewards thing. We only used it for gas, but every few months we would lose $10 or $15 worth of "certificates." Switched over to an Amazon card and we get much more back in rewards than we ever did with Bass Pro.


Thanks,
Rich
Re: Cabelas Cards points disappearing!! [Re: easton1025] #7758268 02/27/20 10:47 PM
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Maybe when they “fix” the glitch you’ll get double your points back and then you’ll have to call them back to have the take the extra points away

scratch


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