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Cabelas Cards points disappearing!!
#7749529
02/18/20 10:16 PM
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Joined: Sep 2004
Posts: 3,072
easton1025
OP
Veteran Tracker
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OP
Veteran Tracker
Joined: Sep 2004
Posts: 3,072 |
People be aware... I found today that the last 3 months points have been disappearing.. I spent almost 1 hr on the phone with Cabelas Club, Capitol One and Cabelas reps trying to figure out. They said that they have had issues since switching the cards from Visa to Mastercard but cannot issue credits until they "research" the issues... Im now left hanging with a email being sent to the "research" department hoping they get back to me.. I have lost almost 500 in points the past 3 months...This past month I started out with almost 900 in points.. was credited with 40 from purchases... redeemed no points and now have only 520 left on my balance!!!!!
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749530
02/18/20 10:18 PM
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Joined: Oct 2004
Posts: 39,542
redchevy
THF Celebrity
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THF Celebrity
Joined: Oct 2004
Posts: 39,542 |
Dang, that sucks hope they get it figured out for you. I used one of their cards for a long time.
It's hell eatin em live
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749532
02/18/20 10:19 PM
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Joined: Sep 2004
Posts: 3,072
easton1025
OP
Veteran Tracker
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OP
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Joined: Sep 2004
Posts: 3,072 |
evidently its happening alot!!!
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749610
02/18/20 11:24 PM
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Joined: Oct 2016
Posts: 3,414
JimBridger
Veteran Tracker
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Veteran Tracker
Joined: Oct 2016
Posts: 3,414 |
Yes, Capital One recently cut their points to 80 cents on a dollar. Since Cabelas and BP are now using Capital One, I imagine we can expect more of the same.
All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749625
02/18/20 11:42 PM
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Joined: Dec 2006
Posts: 1,771
fgdn
Pro Tracker
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Pro Tracker
Joined: Dec 2006
Posts: 1,771 |
jsut bass pro getting ahold of things
hadnt shopped bp for 18 years because they suck
Life's journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting.......holy kaka.....What a Ride!
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749661
02/19/20 12:06 AM
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Joined: Feb 2013
Posts: 4,694
krmitchell
Extreme Tracker
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Extreme Tracker
Joined: Feb 2013
Posts: 4,694 |
I lost all my club points when BPS took over. My cabelas account doesn’t even exist anymore. Was a BS move.
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749702
02/19/20 12:51 AM
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Joined: Mar 2010
Posts: 12,168
ntxtrapper
THF Celebrity
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THF Celebrity
Joined: Mar 2010
Posts: 12,168 |
Cabelas and BP are dead to me.
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749709
02/19/20 12:55 AM
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Joined: Oct 2008
Posts: 2,743
Murphscout
Veteran Tracker
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Veteran Tracker
Joined: Oct 2008
Posts: 2,743 |
Its a shame really. I used to love Cabelas. I discovered Scheels while in Montana. Understand they have a DFW store or maybe opening one. You guys will like them. Same type store as Cabs. Better customer service
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Re: Cabelas Cards points disappearing!!
[Re: ntxtrapper]
#7749777
02/19/20 01:56 AM
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Joined: Jan 2008
Posts: 618
llbts1
Tracker
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Tracker
Joined: Jan 2008
Posts: 618 |
Cabelas and BP are dead to me. X2 They better make it right. Class action law suits will be next. This is how the lawyers get rich.
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7749834
02/19/20 02:50 AM
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Joined: Dec 2012
Posts: 11,904
Simple Searcher
THF Celebrity
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THF Celebrity
Joined: Dec 2012
Posts: 11,904 |
Before the Cabelas Bass Pro merge... Bass Pro would cancel my points every few months. They would claim that they have been put "on hold." So I had to go over to the service desk to get them to reinstate my points. Then the next time I go in they are gone again, so back to the service desk. I got all kinds of BS excuses as to why they do this. If you didn't know how many points you have, there is no way to know what they are taking them away. In today's computer age there is no reason to do this except to try and keep you from using the points.
"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
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Re: Cabelas Cards points disappearing!!
[Re: BOBO the Clown]
#7749877
02/19/20 03:25 AM
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Joined: Jun 2015
Posts: 5,919
Jgraider
THF Trophy Hunter
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THF Trophy Hunter
Joined: Jun 2015
Posts: 5,919 |
I may do the same thing. Hear good things from Scheels.
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Re: Cabelas Cards points disappearing!!
[Re: Jgraider]
#7749964
02/19/20 05:14 AM
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Joined: Jun 2011
Posts: 33,954
Buzzsaw
THF Celebrity
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THF Celebrity
Joined: Jun 2011
Posts: 33,954 |
I may do the same thing. Hear good things from Scheels. how do you "cash out"?
SPACE FOR RENT
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7750102
02/19/20 01:42 PM
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Joined: Oct 2004
Posts: 39,542
redchevy
THF Celebrity
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THF Celebrity
Joined: Oct 2004
Posts: 39,542 |
I cashed out all my points and bought a chronograph shortly after the merge. I never had an issue with the points but didn't like where things are going.
I now use a Randolph Brooks Federal Credit Union Mastercard that is 2% cash back, if you have it available as an option I would do it.
It's hell eatin em live
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7750295
02/19/20 03:42 PM
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Joined: Jun 2011
Posts: 33,954
Buzzsaw
THF Celebrity
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THF Celebrity
Joined: Jun 2011
Posts: 33,954 |
thanks, so, cashing out means you spend them, they wont send you a check?
SPACE FOR RENT
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Re: Cabelas Cards points disappearing!!
[Re: Buzzsaw]
#7750322
02/19/20 04:02 PM
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Joined: Apr 2007
Posts: 60,464
BOBO the Clown
kind of a big deal
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kind of a big deal
Joined: Apr 2007
Posts: 60,464 |
I may do the same thing. Hear good things from Scheels. how do you "cash out"? “Spent” all my points might be a better term
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7750323
02/19/20 04:04 PM
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Joined: Nov 2007
Posts: 9,105
Espy
THF Trophy Hunter
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THF Trophy Hunter
Joined: Nov 2007
Posts: 9,105 |
I was using the cabelas card for most purchases. Would pay off every month. Since the switch haven’t used it at all. Spent all my points and have a 150 dollars gift card sitting in my wallet that I need to use.
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Re: Cabelas Cards points disappearing!!
[Re: krmitchell]
#7750330
02/19/20 04:13 PM
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Joined: Sep 2004
Posts: 3,072
easton1025
OP
Veteran Tracker
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OP
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Joined: Sep 2004
Posts: 3,072 |
I lost all my club points when BPS took over. My cabelas account doesn’t even exist anymore. Was a BS move. All of mine carried over.. That shouldnt have happened...
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7750342
02/19/20 04:19 PM
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Joined: Sep 2004
Posts: 3,072
easton1025
OP
Veteran Tracker
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OP
Veteran Tracker
Joined: Sep 2004
Posts: 3,072 |
So going back and researching there were 2 months that my points mysteriously disappeared.. Sept and Dec of 2019..both times over 300 in points were deducted... I have the statements saying i accumulated points and didnt redeem any so they better make good.. I made this post because talking to one Cabela Club phone rep, she said there was a "glitch" in the system and have had several complaints about points disappearing... Ill keep it updated... So as it stands now they owe me back 629 points....
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7758088
02/27/20 08:01 PM
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Joined: Nov 2009
Posts: 141
Big W
Woodsman
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Woodsman
Joined: Nov 2009
Posts: 141 |
I saw this thread so I checked mine and noticed that I was ~$150 short from my last statement to now with no credits to the account or using any points. I called and they indicated that they have seen some problems for the last few months but would check into it and refund any erroneously subtracted points plus some extra "sorry for your trouble" points. I had a very helpful and apologetic customer service rep. I would advise anyone with the card to check into it if you value your points. I'll watch mine a little closer from now on! Thanks for the head up easton. -W
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7758102
02/27/20 08:12 PM
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Joined: Mar 2009
Posts: 4,424
jeffbird
Extreme Tracker
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Extreme Tracker
Joined: Mar 2009
Posts: 4,424 |
After reading this thread, I checked and saw zero points in looking at the online account. I called the number on the back of the card, and going through the voicemail options, found that all of the points were still there. So call to check, but I am going to go spend them. Oh heck.
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Re: Cabelas Cards points disappearing!!
[Re: Big W]
#7758109
02/27/20 08:17 PM
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Joined: Nov 2011
Posts: 9,926
unclebubba
THF Trophy Hunter
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THF Trophy Hunter
Joined: Nov 2011
Posts: 9,926 |
I saw this thread so I checked mine and noticed that I was ~$150 short from my last statement to now with no credits to the account or using any points. I called and they indicated that they have seen some problems for the last few months but would check into it and refund any erroneously subtracted points plus some extra "sorry for your trouble" points. I had a very helpful and apologetic customer service rep. I would advise anyone with the card to check into it if you value your points. I'll watch mine a little closer from now on! Thanks for the head up easton. -W Since reading this thread, I have checked a few times, and am not missing any points at all. Kinda wish I was so that I could get some "sorry for your trouble" points too!
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Re: Cabelas Cards points disappearing!!
[Re: Big W]
#7758123
02/27/20 08:24 PM
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Joined: Sep 2004
Posts: 3,072
easton1025
OP
Veteran Tracker
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OP
Veteran Tracker
Joined: Sep 2004
Posts: 3,072 |
wish mine was that easy.. They are claiming I used 375 points in Nov the day before Thanksgiving.. I was out of town at the ranch.. I have asked for receipts and they have yet to sent them to me .. Its a mess. . Evidently in Dec there was a huge glitch in the statements and points were not printed that month... I keep getting tossed around...They one lady I keep getting sent to is pretty much helpless when she asks for the ghost" purchase" records be sent to me....
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7758155
02/27/20 09:00 PM
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Joined: Dec 2011
Posts: 1,930
gtrich94
Pro Tracker
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Pro Tracker
Joined: Dec 2011
Posts: 1,930 |
We canceled our Bass Pro credit card a couple of years ago because of the stupid expiring rewards thing. We only used it for gas, but every few months we would lose $10 or $15 worth of "certificates." Switched over to an Amazon card and we get much more back in rewards than we ever did with Bass Pro.
Thanks, Rich
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Re: Cabelas Cards points disappearing!!
[Re: easton1025]
#7758268
02/27/20 10:47 PM
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Joined: Aug 2015
Posts: 4,070
Pig_Popper
Extreme Tracker
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Extreme Tracker
Joined: Aug 2015
Posts: 4,070 |
Maybe when they “fix” the glitch you’ll get double your points back and then you’ll have to call them back to have the take the extra points away
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