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Feb 12th, 2024
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 Cabelas disappointed today
#7588471
08/24/19 09:58 PM
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Joined: Jun 2008
Posts: 7,937
bigjoe8565
OP
THF Trophy Hunter
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OP
THF Trophy Hunter
Joined: Jun 2008
Posts: 7,937 |
I purchased a game camera from Cabela’s before they were bought out by Bass Pro. At the time, Cabela’s advertised their cameras had a lifetime warranty, so I purchased with confidence that I’d be able to return. I attempted to take the camer back today due to excessive false triggers only to find out the following. Customer service employee tells me that since Bass Pro took over they no longer honor the Cabela’s warranty. I would have assumed Cabela’s would have honored the warranty on any camera sold before the buy out. Pretty sorry on their part.
I doubt it will do any good, but I’ll call their corporate offices next week.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588473
08/24/19 10:03 PM
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Joined: Sep 2012
Posts: 15,973
Jimbo1
THF Celebrity
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THF Celebrity
Joined: Sep 2012
Posts: 15,973 |
I would hope it was just a typical Customer Service worker not knowing and Corporate will remedy the situation, but these days who knows.
FJB - Lets Go Brandon
BBB - Bring Back Better
Awake - Not Woke!
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588476
08/24/19 10:05 PM
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Joined: Feb 2007
Posts: 26,548
JCB
THF Celebrity
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THF Celebrity
Joined: Feb 2007
Posts: 26,548 |
Don't give up on it so easy.
I got a Cabelas Crappie rod for Christmas year before last. Fished with it for the first time this past June and it broke on the first fish. It was clearly a defect. Took it to Cabelas without a receipt and the lady at the service desk gave me the same line about it not being warranted because of the buy out. I politely asked to talk to a manager and he gave me store credit for the value of the rod since it was no longer made. Went over to the rod section and picked out a more expensive BPS model and paid the difference for the upgrade.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588504
08/24/19 10:38 PM
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Joined: Jan 2010
Posts: 23,830
beaversnipe
THF Celebrity
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THF Celebrity
Joined: Jan 2010
Posts: 23,830 |
The people behind the counter selling guns are the laziest pos people i have ever encountered, they hate their jobs and dont give a damn.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588506
08/24/19 10:39 PM
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Joined: Oct 2012
Posts: 25,266
Creekrunner
THF Celebrity
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THF Celebrity
Joined: Oct 2012
Posts: 25,266 |
'Never been impressed by a single Cabela's or BassPro employee, any department, ever.
...and have dominion over the fish of the sea, and over the fowl of the air, and over every living thing that moveth upon the earth. Gen. 1:28
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588510
08/24/19 10:41 PM
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Joined: Apr 2008
Posts: 4,546
TPACK
Extreme Tracker
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Extreme Tracker
Joined: Apr 2008
Posts: 4,546 |
The squeaking wheel always gets the grease.
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Re: Cabelas disappointed today
[Re: TPACK]
#7588512
08/24/19 10:42 PM
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Joined: Oct 2012
Posts: 25,266
Creekrunner
THF Celebrity
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THF Celebrity
Joined: Oct 2012
Posts: 25,266 |
The squeaking wheel always gets the grease. It's "squeaky". 
...and have dominion over the fish of the sea, and over the fowl of the air, and over every living thing that moveth upon the earth. Gen. 1:28
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588530
08/24/19 11:03 PM
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Joined: Nov 2009
Posts: 91,416
bill oxner
THF Celebrity
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Posts: 91,416 |
Quail hunting is like walking into, and out of a beautiful painting all day long. Gene Hill ![[Linked Image]](https://texashuntingforum.com/forum/pics/usergals/2017/07/full-3669-105539-full_16668_105507_image.jpg)
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588540
08/24/19 11:20 PM
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Joined: Jun 2011
Posts: 33,946
Buzzsaw
THF Celebrity
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Joined: Jun 2011
Posts: 33,946 |
mention the new Scheel's opening next to Nebraska Furniture Mart. You could put Cabelas , Allen in side of it !!!
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Re: Cabelas disappointed today
[Re: bill oxner]
#7588550
08/24/19 11:39 PM
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Joined: Jun 2008
Posts: 7,937
bigjoe8565
OP
THF Trophy Hunter
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OP
THF Trophy Hunter
Joined: Jun 2008
Posts: 7,937 |
$119.00 when I purchased the camera
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588554
08/24/19 11:47 PM
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Joined: Jan 2012
Posts: 2,248
DeRico
Mobius 1
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Mobius 1
Joined: Jan 2012
Posts: 2,248 |
I lost hope when I tried purchasing a Handgun from the one in Buda. They told me since my “home of record” is in Japan, unless I had orders for here in Texas, I couldn’t purchase a handgun. I have a valid DL and my Home of record is on my license. Oh no they even called their store manager over and he had to break it down slowly to me like I was retarded. I told them I even purchased an AR lower the year before living in japan.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588597
08/25/19 12:30 AM
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Joined: Jan 2007
Posts: 15,488
reeltexan
THF Celebrity
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THF Celebrity
Joined: Jan 2007
Posts: 15,488 |
I don’t go to either one anymore.
![[Linked Image]](https://i.postimg.cc/KjZZqFj8/point-with-bird.jpg) "Give me an Army of West Point graduates and I'll win a battle... Give me a handful of Texas Aggies and I'll win a war." - General Patton
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Re: Cabelas disappointed today
[Re: Buzzsaw]
#7588612
08/25/19 12:48 AM
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Joined: Apr 2006
Posts: 4,683
CitySlickerHunter
Extreme Tracker
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Extreme Tracker
Joined: Apr 2006
Posts: 4,683 |
mention the new Scheel's opening next to Nebraska Furniture Mart. You could put Cabelas , Allen in side of it !!! I LOVE looking in Scheels
"I can't be over gunned because the animal can't be over dead"-Elmer Keith
10/30/2012 I VOTED for The American
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7588660
08/25/19 01:27 AM
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Joined: Jan 2011
Posts: 21,373
Bullfrog
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Posts: 21,373 |
No way in heck I’d take that for an answer, and I’d stand there and get as loud as I needed to be to get it taken care of. Right is right.
I was in Bass Pro today and they have plenty of Cabelas merchandise currently for sale. It’s all the same. Tell them to get bent and make this right.
![[Linked Image]](https://krdesignsco.com/wp-content/uploads/2019/02/pig.gif) Man if I knew what Oxner knows I could throw away what I know
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Re: Cabelas disappointed today
[Re: Creekrunner]
#7588677
08/25/19 01:43 AM
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Joined: Jan 2011
Posts: 65,524
SnakeWrangler
THF Celebrity
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THF Celebrity
Joined: Jan 2011
Posts: 65,524 |
'Never been impressed by a single Cabela's or BassPro employee, any department, ever. Completely worthless has been my experience...no plans to ever go back
I believe in science and I’m an insufferable [censored] Actually, BBC is pretty damn good "You Cannot Simultaneously Be Politically Correct And Intellectually Honest!"
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Re: Cabelas disappointed today
[Re: Buzzsaw]
#7589036
08/25/19 05:51 PM
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Joined: Sep 2005
Posts: 6,466
ndhunter
THF Trophy Hunter
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THF Trophy Hunter
Joined: Sep 2005
Posts: 6,466 |
mention the new Scheel's opening next to Nebraska Furniture Mart. You could put Cabelas , Allen in side of it !!! I just googled it, pretty cool. Competition is a good thing.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7589041
08/25/19 05:53 PM
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Joined: Sep 2005
Posts: 6,466
ndhunter
THF Trophy Hunter
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THF Trophy Hunter
Joined: Sep 2005
Posts: 6,466 |
I purchased a game camera from Cabela’s before they were bought out by Bass Pro. At the time, Cabela’s advertised their cameras had a lifetime warranty, so I purchased with confidence that I’d be able to return. I attempted to take the camer back today due to excessive false triggers only to find out the following. Customer service employee tells me that since Bass Pro took over they no longer honor the Cabela’s warranty. I would have assumed Cabela’s would have honored the warranty on any camera sold before the buy out. Pretty sorry on their part.
I doubt it will do any good, but I’ll call their corporate offices next week. It takes patience watching them try to cross reference the new Bass Pro item number from the Cabela's number when you ask about price
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7589221
08/25/19 08:44 PM
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Joined: Feb 2018
Posts: 855
FWFish
Tracker
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Tracker
Joined: Feb 2018
Posts: 855 |
Post it up on their Facebook page, they always seem to respond to that.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7589527
08/26/19 02:03 AM
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Joined: Jan 2010
Posts: 23,830
beaversnipe
THF Celebrity
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THF Celebrity
Joined: Jan 2010
Posts: 23,830 |
Just the greeter alone pushing you to sign in for their credit card alone is f annoying. I also never give em my phone nr at checkout. Thats how you get spam calls. The only reason im going there is to find the 28 gauge Kent upland bismuth ammo. They are constantly mislabeled and you find them in the upland section with a pheasant on it. Them employees think its tox load since there is a pheasant on the box and says UPLAND They make excellent duck loads in nr 6. Last year I bought all them 20 boxes they had for $12.99 a box. Midway in their mid 30’s https://www.midwayusa.com/product/1020101899
Last edited by beaversnipe; 08/26/19 02:11 AM.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7589559
08/26/19 02:43 AM
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Joined: Oct 2016
Posts: 3,414
JimBridger
Veteran Tracker
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Veteran Tracker
Joined: Oct 2016
Posts: 3,414 |
Just copied this off Bass Pro Shops and Cabelas website, under frequently asked questions;
Will my Cabela's lifetime guarantees be honored by the new company and can these items be returned at Bass Pro Shops locations?
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Bass Pro Shops and Cabela's will continue honoring all lifetime guarantees and any other warranties on its products. Customers can make a return or claim at any location for a refund or exchange for a comparable item.
I’ve had a few issues like yours with some very uninformed Cabela's Employees. I print a copy of their stated policy and bring it with you to the store, If the customer service employee doesn’t satisfy you, asked to talk to the store manager. I’ve never left disappointed.
Last edited by Pappybear; 08/26/19 02:45 AM.
All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
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Re: Cabelas disappointed today
[Re: JimBridger]
#7589579
08/26/19 03:05 AM
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Joined: Jun 2008
Posts: 7,937
bigjoe8565
OP
THF Trophy Hunter
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OP
THF Trophy Hunter
Joined: Jun 2008
Posts: 7,937 |
Thank you. I’ll head back tomorrow and get a new camera. Just copied this off Bass Pro Shops and Cabelas website, under frequently asked questions;
Will my Cabela's lifetime guarantees be honored by the new company and can these items be returned at Bass Pro Shops locations?
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Bass Pro Shops and Cabela's will continue honoring all lifetime guarantees and any other warranties on its products. Customers can make a return or claim at any location for a refund or exchange for a comparable item.
I’ve had a few issues like yours with some very uninformed Cabela's Employees. I print a copy of their stated policy and bring it with you to the store, If the customer service employee doesn’t satisfy you, asked to talk to the store manager. I’ve never left disappointed.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7589692
08/26/19 12:11 PM
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Joined: Oct 2010
Posts: 2,870
topwater13
Veteran Tracker
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Veteran Tracker
Joined: Oct 2010
Posts: 2,870 |
I heard the same horror story on their "lifetime" supermag waders.....no leaks after 3 seasons so far.
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Re: Cabelas disappointed today
[Re: bigjoe8565]
#7589727
08/26/19 12:59 PM
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Joined: Oct 2016
Posts: 3,414
JimBridger
Veteran Tracker
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Veteran Tracker
Joined: Oct 2016
Posts: 3,414 |
Here is the link to the policy: https://www.basspro.com/shop/en/together-faqsThe question is listed under Products.
Last edited by Pappybear; 08/26/19 01:01 PM.
All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
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Re: Cabelas disappointed today
[Re: JimBridger]
#7589738
08/26/19 01:13 PM
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Joined: Dec 2005
Posts: 35,489
Guy
THF Celebrity
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THF Celebrity
Joined: Dec 2005
Posts: 35,489 |
That says the will honor it. Go back on to service desk, get manager, get real loud so everyone can hear you, explain what happen and show them the link. 
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Re: Cabelas disappointed today
[Re: beaversnipe]
#7589959
08/26/19 04:55 PM
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Joined: Jul 2008
Posts: 21,617
pegasaurus
THF Celebrity
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THF Celebrity
Joined: Jul 2008
Posts: 21,617 |
The people behind the counter selling guns are the laziest pos people i have ever encountered, they hate their jobs and dont give a damn. They may hate their job but they love their discount.
Funny thing about getting older:
Your eyesight starts getting weaker but your ability to
see through people's BS gets much better.
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