Follow up to Urgent Care Use
To be eligible for urgent care, Veterans must:
Be enrolled in the VA health care system AND
Have received care through VA from either a VA or community provider within the past 24 months
To check eligibility, Veterans can contact their local VA medical facility by phone or in person. Veterans do not need to get prior authorization from VA to visit an urgent care provider in VAâ€™s contracted network.
VA Facility Locatorhttps://vaurgentcarelocator.triwest.com/Locator/Care
When a Veteran walks into an urgent care location, either the Veteran or the urgent care location can dial into an Interactive Voice Response (IVR) system to check the Veteranâ€™s eligibility for urgent care.
The TriWest IVR system is available 24 hours a day, seven days a week at 833-4VETNOW