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Mar 25th, 2012
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Burris Forever Warranty #7401859
01/11/19 06:14 PM
01/11/19 06:14 PM
Joined: Oct 2016
Posts: 216
Bowie / Crowell, TX
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Pappybear Online content OP
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I bought a pair of Burris 8X42 Fullfield 2 binoculars in 2008. They worked great until one of the extendible eye cups fell off in the middle of December 2018.
I contacted Burris Customer Service and was instructed to sent them in for repair or replacement. They provided a printed mailing address and authorization but I had to pay the shipping which ran around $11.00.
Yesterday UPS delivered a brand new pair of Burris Droptine 8X42 binoculars. I like them even better than the Fullfield 2ís. Extremely clear lenses, slimmer profile and fully rubber coated.
The complete turn around time was just three weeks.


All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
Re: Burris Forever Warranty [Re: Pappybear] #7401916
01/11/19 07:10 PM
01/11/19 07:10 PM
Joined: Jan 2006
Posts: 6,510
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BenBob Offline
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Originally Posted by Pappybear
I bought a pair of Burris 8X42 Fullfield 2 binoculars in 2008. They worked great until one of the extendible eye cups fell off in the middle of December 2018.
I contacted Burris Customer Service and was instructed to sent them in for repair or replacement. They provided a printed mailing address and authorization but I had to pay the shipping which ran around $11.00.
Yesterday UPS delivered a brand new pair of Burris Droptine 8X42 binoculars. I like them even better than the Fullfield 2ís. Extremely clear lenses, slimmer profile and fully rubber coated.
The complete turn around time was just three weeks.



I had the same thing happen with a pair of Leupold's binos, but I liked the ones they sent me considerably less, I called and wrote trying to recover the ones I sent in, but they were already lost. Sometimes it works and sometimes it doesn't.


Tired, Wired, and Uninspired
Re: Burris Forever Warranty [Re: BenBob] #7401918
01/11/19 07:13 PM
01/11/19 07:13 PM
Joined: Oct 2004
Posts: 29,213
Texas
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redchevy Offline
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Originally Posted by BenBob
Originally Posted by Pappybear
I bought a pair of Burris 8X42 Fullfield 2 binoculars in 2008. They worked great until one of the extendible eye cups fell off in the middle of December 2018.
I contacted Burris Customer Service and was instructed to sent them in for repair or replacement. They provided a printed mailing address and authorization but I had to pay the shipping which ran around $11.00.
Yesterday UPS delivered a brand new pair of Burris Droptine 8X42 binoculars. I like them even better than the Fullfield 2’s. Extremely clear lenses, slimmer profile and fully rubber coated.
The complete turn around time was just three weeks.



I had the same thing happen with a pair of Leupold's binos, but I liked the ones they sent me considerably less, I called and wrote trying to recover the ones I sent in, but they were already lost. Sometimes it works and sometimes it doesn't.

Same thing happened to my brother on a pair of Leupold binos he sent in. The replacement was obviously of less quality than the ones he sent in, but the model he had was discontinued.


It's hell eatin em live
Re: Burris Forever Warranty [Re: redchevy] #7401925
01/11/19 07:20 PM
01/11/19 07:20 PM
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Posts: 6,510
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Originally Posted by redchevy
Originally Posted by BenBob
Originally Posted by Pappybear
I bought a pair of Burris 8X42 Fullfield 2 binoculars in 2008. They worked great until one of the extendible eye cups fell off in the middle of December 2018.
I contacted Burris Customer Service and was instructed to sent them in for repair or replacement. They provided a printed mailing address and authorization but I had to pay the shipping which ran around $11.00.
Yesterday UPS delivered a brand new pair of Burris Droptine 8X42 binoculars. I like them even better than the Fullfield 2’s. Extremely clear lenses, slimmer profile and fully rubber coated.
The complete turn around time was just three weeks.



I had the same thing happen with a pair of Leupold's binos, but I liked the ones they sent me considerably less, I called and wrote trying to recover the ones I sent in, but they were already lost. Sometimes it works and sometimes it doesn't.

Same thing happened to my brother on a pair of Leupold binos he sent in. The replacement was obviously of less quality than the ones he sent in, but the model he had was discontinued.



The ones I liked was the WindRiver model and they were discontinued also. The ones I got were the Rogue Model. I ended up buying another pair of WindRivers on Ebay.


Tired, Wired, and Uninspired
Re: Burris Forever Warranty [Re: Pappybear] #7401982
01/11/19 08:18 PM
01/11/19 08:18 PM
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Same model as my brothers as well. I always felt they were pretty good, the rogue are ok, but not near as nice. They weigh 1/2 as much probably.


It's hell eatin em live
Re: Burris Forever Warranty [Re: redchevy] #7402039
01/11/19 09:37 PM
01/11/19 09:37 PM
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Bowie / Crowell, TX
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Pappybear Online content OP
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10 years ago I spent $199.00 for the Fullfield 2ís on sale at Cabelas. The Droptines are currently listed for $249.00.
The price of Optics hasnít changed much in that time. The quality sometimes changes, good and bad but I think I got an even trade.


All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
Re: Burris Forever Warranty [Re: Pappybear] #7402245
01/12/19 01:15 AM
01/12/19 01:15 AM
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I have to send my Burris binos in soon for the eyecup issue as well. Im going to try to get them repaired rather than replaced because they were a birthday present from my Dad. Will see how it goes.

Re: Burris Forever Warranty [Re: JCB] #7402274
01/12/19 01:45 AM
01/12/19 01:45 AM
Joined: Oct 2016
Posts: 216
Bowie / Crowell, TX
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Pappybear Online content OP
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Give them a call. The tech I spoke to said they keep a bone yard of warranty returns and will repair if they have suitable parts for the older models.


All that is necessary for the triumph of evil is that good men do nothing. Edmund Burke
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