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Mar 25th, 2012
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ATN up to their old tricks again! #6975699
11/29/17 01:41 AM
11/29/17 01:41 AM
Joined: Apr 2015
Posts: 28
D
Dale Wilson Offline OP
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Well ATN up to their old tricks again! Denying my rebate because of the serial number not correct. Can anyone tell me what the serial number is in the proper format?

Re: ATN up to their old tricks again! [Re: Dale Wilson] #6975714
11/29/17 01:48 AM
11/29/17 01:48 AM
Joined: Nov 2007
Posts: 8,228
Wise Co.
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Looks like L zero four one N to me.




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Re: ATN up to their old tricks again! [Re: Dale Wilson] #6975729
11/29/17 01:56 AM
11/29/17 01:56 AM
Joined: Sep 2016
Posts: 662
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Midwaytmm Offline
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Send that picture, via email, to customer svc. Ask them what the serial number is. Good luck..........

Re: ATN up to their old tricks again! [Re: Dale Wilson] #6975738
11/29/17 02:02 AM
11/29/17 02:02 AM
Joined: Dec 2010
Posts: 5,373
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L zero four I (eye) N.


Re: ATN up to their old tricks again! [Re: DocHorton] #6975794
11/29/17 02:43 AM
11/29/17 02:43 AM
Joined: Dec 2008
Posts: 26,650
Wolfe City, TX
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Originally Posted By: DocHorton
L zero four I (eye) N.




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Re: ATN up to their old tricks again! [Re: Midwaytmm] #6975839
11/29/17 03:12 AM
11/29/17 03:12 AM
Joined: Jan 2008
Posts: 284
Aledo
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Originally Posted By: Midwaytmm
Send that picture, via email, to customer svc. Ask them what the serial number is. Good luck..........

X2

Re: ATN up to their old tricks again! [Re: Dale Wilson] #6975859
11/29/17 03:28 AM
11/29/17 03:28 AM
Joined: Aug 2015
Posts: 1,832
Fort Worth
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Return it - that'll teach them


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Re: ATN up to their old tricks again! [Re: FiremanJG] #6975873
11/29/17 03:38 AM
11/29/17 03:38 AM
Joined: Jul 2015
Posts: 11,856
Lake Texoma, TX
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Originally Posted By: FiremanJG
Originally Posted By: DocHorton
L zero four I (eye) N.


Re: ATN up to their old tricks again! [Re: Dale Wilson] #6975878
11/29/17 03:42 AM
11/29/17 03:42 AM
Joined: Nov 2011
Posts: 2,592
Royse City, TX
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patriot07 Offline
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Rule of engineering - Do not use letters O, S, Q, I, Z, or X in any way, shape, or form unless they're part of a normal word. I can be confused with one. O and Q can be confused with zero. Z and S can be confused with two. X implies a field needing input. I would have sent them L - zero - four - one - N, because any engineer worth his salt reads that serial number that way. In something like a serial number, you should also omit the use of 1 and 2 for the same reasons. Numbers are typically unavoidable on engineering drawings.

Re: ATN up to their old tricks again! [Re: patriot07] #6975917
11/29/17 04:20 AM
11/29/17 04:20 AM
Joined: Nov 2008
Posts: 7,849
TEXAS
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Originally Posted By: patriot07
Rule of engineering - Do not use letters O, S, Q, I, Z, or X in any way, shape, or form unless they're part of a normal word. I can be confused with one. O and Q can be confused with zero. Z and S can be confused with two. X implies a field needing input. I would have sent them L - zero - four - one - N, because any engineer worth his salt reads that serial number that way. In something like a serial number, you should also omit the use of 1 and 2 for the same reasons. Numbers are typically unavoidable on engineering drawings.

Just make them all numbers or all letters. Problem solved!


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Re: ATN up to their old tricks again! [Re: LFD2037] #6975934
11/29/17 04:50 AM
11/29/17 04:50 AM
Joined: Nov 2011
Posts: 2,592
Royse City, TX
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patriot07 Offline
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Originally Posted By: LFD2037
Originally Posted By: patriot07
Rule of engineering - Do not use letters O, S, Q, I, Z, or X in any way, shape, or form unless they're part of a normal word. I can be confused with one. O and Q can be confused with zero. Z and S can be confused with two. X implies a field needing input. I would have sent them L - zero - four - one - N, because any engineer worth his salt reads that serial number that way. In something like a serial number, you should also omit the use of 1 and 2 for the same reasons. Numbers are typically unavoidable on engineering drawings.

Just make them all numbers or all letters. Problem solved!
I would use all letters and omit the use of the prohibited letters. Easy solution with the most possible combinations. But a "serial number" that's all letters might aggravate more emotional folks.

Re: ATN up to their old tricks again! [Re: Dale Wilson] #6976904
11/30/17 12:12 AM
11/30/17 12:12 AM
Joined: Aug 2014
Posts: 105
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JCCinOhio Offline
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ATN.. and customer service... LOL...

Re: ATN up to their old tricks again! [Re: Dale Wilson] #6976945
11/30/17 12:45 AM
11/30/17 12:45 AM
Joined: Jan 2014
Posts: 218
Rockwall, TX
TX Grubby Offline
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Rockwall, TX
If you haven't already, join up at http://atnowners.com/ ATN Customer Service members are on that can assist you. I have found them to be very helpful.

Hope it helps bud.

Re: ATN up to their old tricks again! [Re: Dale Wilson] #7209637
06/27/18 01:30 PM
06/27/18 01:30 PM
Joined: Apr 2015
Posts: 28
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Dale Wilson Offline OP
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Well I hate to bring up ATN again but after all of this time, I never received the rebate on my ATN scope. Anyone else get shafted by ATN and their rebate company garvinpromo.com? Supposedly it was sent 2 times since December.

Response

Hello Dale,
This rebate ended on 12/31/2017 and was closed on 4/30/2018. We have been advised by American Technologies Network Corporate office that we can no longer reissue checks, submit or resubmit rebate information for validation. Please keep in mind we are a third-party company and we only process rebates for American Technologies Network and I am sorry but there is nothing more we can do at the rebate center.

Thank you,
Wendy
Customer Service

Thank you,

Rebate Customer Service

Department # : AN 17-3802
Purchase Item :
Rebate Code :
Message : email sent also: It is 6/27/2018 and I never received the prepaid card. Please deactivate and reissue the prepaid card. Since this is the second time it has been lost in the mail I would appreciate it if you could send the replacement as soon as possible. Thank You, Dale

Re: ATN up to their old tricks again! [Re: Dale Wilson] #7209711
06/27/18 02:35 PM
06/27/18 02:35 PM
Joined: Mar 2011
Posts: 273
Appleby, TX
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Outdoor Legacy Offline
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Appleby, TX
So they said it got "lost in the mail"....twice? Wow. shocked



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Re: ATN up to their old tricks again! [Re: Dale Wilson] #7209733
06/27/18 02:50 PM
06/27/18 02:50 PM
Joined: Aug 2015
Posts: 1,832
Fort Worth
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I recently had a similar issue with Bushnell and their rebate company vistaoutdoors

I had to babysit the rebate process for weeks and ride them every other week to ensure processing

I believe I mailed my forms 3 times.

When I finally got my prepaid card it is only good for 30 days and then will expire

I guess this is just the new business model is all Iím saying and trust but triple verify is the owners problem now


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Re: ATN up to their old tricks again! [Re: Dale Wilson] #7209897
06/27/18 05:18 PM
06/27/18 05:18 PM
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Posts: 2,786
Dallas, TX
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