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Mar 25th, 2012
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Customer service: Precision Reflex #6951704
11/08/17 07:17 PM
11/08/17 07:17 PM
Joined: Sep 2008
Posts: 1,176
Grapevine
P_102 Online content OP
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P_102  Online Content OP
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Joined: Sep 2008
Posts: 1,176
Grapevine
Broke an 'ear' (not sure what it's really called, part of scope ring mount that overlaps picatinny rail) off about an hour ago, called PR and spoke to Tony, he asked for a pic....sent 5 min. later to his personal phone, he just text that he's sending a complete set along with pre-stamped box to return other. Great service!

P_102


Do not trifle in the affairs of dragons, for thou art crunchy and taste good with ketchup.
Re: Customer service: Precision Reflex [Re: P_102] #6951875
11/08/17 08:59 PM
11/08/17 08:59 PM
Joined: Jan 2009
Posts: 12,278
Wylie, TX
J
Judd Online content
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Judd  Online Content
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J

Joined: Jan 2009
Posts: 12,278
Wylie, TX
Invest in a in/lbs torque wrench and I'll doubt you'll ever break another.

GREAT Service for them to replace something that if I had to bet you over tightened wink


Originally Posted By: Phil Robertson
Don't let your ears hear what your eyes didn't see, and don't let your mouth say what your heart doesn't feel
Re: Customer service: Precision Reflex [Re: P_102] #6952546
11/09/17 10:47 AM
11/09/17 10:47 AM
Joined: Sep 2008
Posts: 1,176
Grapevine
P_102 Online content OP
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P_102  Online Content OP
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Joined: Sep 2008
Posts: 1,176
Grapevine
Have one and use it, Judd. Wasn't even close to over tightening....If I screwed up, which is possible with anyone, it may have been that it wasn't settled properly on the rail. P_102


Do not trifle in the affairs of dragons, for thou art crunchy and taste good with ketchup.
Re: Customer service: Precision Reflex [Re: P_102] #6952818
11/09/17 02:58 PM
11/09/17 02:58 PM
Joined: Jan 2009
Posts: 12,278
Wylie, TX
J
Judd Online content
THF Celebrity
Judd  Online Content
THF Celebrity
J

Joined: Jan 2009
Posts: 12,278
Wylie, TX
I'm wrong then...I've done the same thing prior to getting my wrench wink


Originally Posted By: Phil Robertson
Don't let your ears hear what your eyes didn't see, and don't let your mouth say what your heart doesn't feel
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