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Mar 25th, 2012
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Burris Customer Service #6881302
09/07/17 08:18 PM
09/07/17 08:18 PM
Joined: May 2016
Posts: 243
Lewisville, TX
C
cblackall Offline OP
Woodsman
cblackall  Offline OP
Woodsman
C

Joined: May 2016
Posts: 243
Lewisville, TX
Just got off the phone with Burris, and was impressed enough with their level of service that I figured I'd share. I have an XTR II (bought used) that needed new flip up lens covers and a sunshade. I know I can buy Butler Creeks anywhere, but I prefer the stock Burris covers. I called with a credit card ready, simply to ask where I could purchase these items, as parts weren't listed on their website. All they asked for was an address, and said they were in the mail! Total time spent on phone, start to finish - 3 minutes.

Re: Burris Customer Service [Re: cblackall] #6881327
09/07/17 08:46 PM
09/07/17 08:46 PM
Joined: Sep 2012
Posts: 853
No Place to Hunt/Fish
Y
YellowDog Offline
Tracker
YellowDog  Offline
Tracker
Y

Joined: Sep 2012
Posts: 853
No Place to Hunt/Fish
Nice hammer


Born to Hunt/Fish
Re: Burris Customer Service [Re: cblackall] #6881575
09/08/17 02:04 AM
09/08/17 02:04 AM
Joined: Dec 2008
Posts: 26,872
Wolfe City, TX
F
FiremanJG Online content
THF Celebrity
FiremanJG  Online Content
THF Celebrity
F

Joined: Dec 2008
Posts: 26,872
Wolfe City, TX
That's top notch. What dealings I've had with them have been on the same plane. Good folks to deal with. They really are doing good work.



800 Yard Steel Range
Precision Rifle Instruction
Memberships and Classes Available
Re: Burris Customer Service [Re: cblackall] #6881578
09/08/17 02:05 AM
09/08/17 02:05 AM
Joined: Dec 2008
Posts: 26,872
Wolfe City, TX
F
FiremanJG Online content
THF Celebrity
FiremanJG  Online Content
THF Celebrity
F

Joined: Dec 2008
Posts: 26,872
Wolfe City, TX
And Butler Creeks are a waste of money. Burris caps are far better, though I've broken them too. peep



800 Yard Steel Range
Precision Rifle Instruction
Memberships and Classes Available
Re: Burris Customer Service [Re: cblackall] #6884216
09/11/17 06:05 PM
09/11/17 06:05 PM
Joined: Apr 2016
Posts: 38
Louisiana
B
Ben SportOptics Offline
Light Foot
Ben SportOptics  Offline
Light Foot
B

Joined: Apr 2016
Posts: 38
Louisiana
I usually deal with Chris over there. He's a pretty good fella.


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