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Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: SachalATN] #5650275 03/13/15 11:03 PM
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s6275 Offline
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Originally Posted by SachalATN
All,

Got a bad news...

Sorry but got a little bad news.

Unfortunately the sunshades will only work with current production X-Sight 5-18 units. If you really see the need to the sun shade, let me know and I will arrange an exchange for you.
Please be advised that current lead times for X-Sight 5-18x units can be 30 to 45 days, as the new batch is being thoroughly tested. If you are interested in proceeding with this exchange.

On behalf of ATN I apologize for the miscommunication regarding the sunshade accessory. If you have any further questions, please let me know.
Thank you!



Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650278 03/13/15 11:04 PM
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High_Velocity_Firearms Offline
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After reading every single post and watching this forum for the past 30 days in regards to this reticle fix, my patient has run thin. I am a dealer in central PA stuck with a unit that I use demonstration purposes to sell ATN products but because the manufacturer has failed, this unit sits in the corner. I appreciate everyone's input and I find it interesting that there is more info on the x-sight on a Texas Hunting forum then on any other sight. SachalATN, if I can get the latest beta firmware up I would appreciate. I am trying not to give up completely on ATN...

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Ken Fowler] #5650293 03/13/15 11:13 PM
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mikeee2 Offline
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Originally Posted By: Ken Fowler
X-Sight Manual

Don't you just love these guys! How long have we been using this sight? Now they produce a manual!


It is a Beta version. (Couldn't resist. I've been being good.)
Mike

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: SachalATN] #5650294 03/13/15 11:14 PM
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Fumbles Offline
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Originally Posted By: SachalATN
All,

Got a bad news...

Sorry but got a little bad news.

Unfortunately the sunshades will only work with current production X-Sight 5-18 units. If you really see the need to the sun shade, let me know and I will arrange an exchange for you.
Please be advised that current lead times for X-Sight 5-18x units can be 30 to 45 days, as the new batch is being thoroughly tested. If you are interested in proceeding with this exchange.

On behalf of ATN I apologize for the miscommunication regarding the sunshade accessory. If you have any further questions, please let me know.
Thank you!


I am definitely interested in this. How do we make it happen? Is this going to be a complete exchange or just modification to the ocular housing? Thanks

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650303 03/13/15 11:22 PM
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SachalATN Offline
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Contact our customer service and they can create a RMA # for you.


ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: High_Velocity_Firearms] #5650307 03/13/15 11:24 PM
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SachalATN Offline
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Originally Posted By: High_Velocity_Firearms
After reading every single post and watching this forum for the past 30 days in regards to this reticle fix, my patient has run thin. I am a dealer in central PA stuck with a unit that I use demonstration purposes to sell ATN products but because the manufacturer has failed, this unit sits in the corner. I appreciate everyone's input and I find it interesting that there is more info on the x-sight on a Texas Hunting forum then on any other sight. SachalATN, if I can get the latest beta firmware up I would appreciate. I am trying not to give up completely on ATN...


The current beta firmware is only meant for testing not for public release. If you want to test it I am more than happy to send you the link to download it. We will be releasing a non-beta firmware shortly.


ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650313 03/13/15 11:30 PM
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SachalATN Offline
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All,
I just want to make sure I clear up this misunderstanding. The only difference between the new batch of 5-18x is the threaded lens housing. If you think there are any other internal or hardware changes, that is not accurate.

Please see the pictures below between the

OLD housing



New hosing


ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650337 03/13/15 11:50 PM
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ezinkscrr Offline
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Yup, mine is like the top one.


Eric
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650517 03/14/15 01:55 AM
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bonzman17 Offline
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Sachal the customer service is not that great. (Just stating how I feel) Every time I've tried it's always and vicious circle for me. When I had to return my scope for the sd card not seating right after several emails with zero response from ATN. I had to go back to the company I bought my scope from to get answers. Do you have a direct email or phone number to someone that is aware of the situation at hand.

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: hopalong] #5650807 03/14/15 10:28 AM
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deereguy Offline
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Originally Posted By: hopalong
one thing I am still confused on is the image stabilization, where is it in the menu or is it?

how do I find it to turn on/off or can it be found?


Hopalong...I don't think it is something that can be turned on or off. With the firmware that is being tested now the sleep function is turned back on when the rifle is moved. This makes me believe it is always on. Very nice to have this and it works.


Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650817 03/14/15 11:14 AM
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MGP Offline
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Damn mine in the old housing I guess ill take my chances with a exchange.
Has anyone received an exchange and had it better than there original one?
My Father just shot a coyote with his Photon because I could not see the coyote with my X-Sight def not happy at the moment.

Last edited by MGP; 03/14/15 11:25 AM.
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650819 03/14/15 11:19 AM
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MrKingLouie Offline
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I was out to the cabin last night for some testing, fired about
30 rounds with caliber .308W and 30 rounds with 9.3x62 (with a Sound Moderator
mounted, for lower recoil). Scope holds zero perfect at all tested magnifications,
no power loss due to recoil, one thing though, scope lost focus a few times at
mag. 7.5X in both calibres

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: bonzman17] #5650832 03/14/15 11:41 AM
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MGP Offline
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Originally Posted By: bonzman17
Sachal, how do we go about this? Are you going to issue us an rma, or is atn going to send out a scope that is compatible with shade along with a shipping label to return old scope??


This is how is should be for all the bull we have been through because I do not want a new scope that is worse than my current one. So Sachal what do you say send us a new scope with a return shipping label and give us time to make sure the new one is just as good or better than our original???????

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: MrKingLouie] #5650844 03/14/15 12:02 PM
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deereguy Offline
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Originally Posted By: MrKingLouie
I was out to the cabin last night for some testing, fired about
30 rounds with caliber .308W and 30 rounds with 9.3x62 (with a Sound Moderator
mounted, for lower recoil). Scope holds zero perfect at all tested magnifications,
no power loss due to recoil, one thing though, scope lost focus a few times at
mag. 7.5X in both calibres


This is really disappointing to hear...not good at all.


Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: MGP] #5650845 03/14/15 12:04 PM
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Originally Posted By: MGP
Damn mine in the old housing I guess ill take my chances with a exchange.
Has anyone received an exchange and had it better than there original one?
My Father just shot a coyote with his Photon because I could not see the coyote with my X-Sight def not happy at the moment.


MGP...was the problem you had not being able to see the coyote caused by the dimming?


Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: deereguy] #5650855 03/14/15 12:21 PM
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MGP Offline
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Originally Posted By: deereguy
Originally Posted By: MGP
Damn mine in the old housing I guess ill take my chances with a exchange.
Has anyone received an exchange and had it better than there original one?
My Father just shot a coyote with his Photon because I could not see the coyote with my X-Sight def not happy at the moment.


MGP...was the problem you had not being able to see the coyote caused by the dimming?

Yes way too dim and I have the .200 firmware back in. My fathers Photon XT you can see everthing my X-Sight is like tunnel vision but dim in the tunnel that I can see.
Also It seems to focus on object closer to me and I can get past them its really weird like I said my Fathers Photon just make everything visible and you can see perfect.

Last edited by MGP; 03/14/15 12:28 PM.
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650857 03/14/15 12:30 PM
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MrKingLouie Offline
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I was out yesterday, still dimming with the .234 but with a
T50 ir-illuminator, at 80 yards picture was very sharp and clear,
cant ask for more smile

MKL

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: SachalATN] #5650862 03/14/15 12:41 PM
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I appreciate the reply SachalATN. If you can send me a download link to info@highvelocityfirearms.com I would appreciate it. Right now any beta has to be better that .228. Thanks!

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: High_Velocity_Firearms] #5650912 03/14/15 01:26 PM
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Shadow357x2 Offline OP
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Originally Posted By: High_Velocity_Firearms
I appreciate the reply SachalATN. If you can send me a download link to info@highvelocityfirearms.com I would appreciate it. Right now any beta has to be better that .228. Thanks!


You will find that any firmware prior to v .228 will have better contrast. As for the reticle shifting you will need to either shim the scope under the base as discussed here or if your just demonstrating it dont adjust the x&y. Just let the customers know up front what is going on. Ive heard that with the beta that corrects the shifting reticle but the contrast is still the same. Also I have heard that the contrast will be fixed in the upcoming final release. Biggest thing is to be honest with your potential customers.

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: SachalATN] #5650917 03/14/15 01:28 PM
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Originally Posted By: SachalATN
All,
I just want to make sure I clear up this misunderstanding. The only difference between the new batch of 5-18x is the threaded lens housing. If you think there are any other internal or hardware changes, that is not accurate.

Please see the pictures below between the

OLD housing



New hosing




Ok, so the older units have coarse threads and the newer ones have fine threads. Just out of curiosity what was the thread pitch on the older units?

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5650996 03/14/15 02:58 PM
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s6275 Offline
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I don't suppose there are any commercially available sunshades that fit the old "threads" since that was not the intent of their design.

I have gotten certain photographic filters to thread into the objective of my manual focus 3x, but others don't have a long enough threaded section to grab. It sounds to me like, if you want the shade, your only option is probably to do an RMA.

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5651009 03/14/15 03:22 PM
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ezinkscrr Offline
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Yup, I already got my RMA and shooed mine out this morning. 45 days is what I'm told turn around is. Thankfully I've been too busy to go hunting so I can live with out it for now.


Eric
Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: Shadow357x2] #5651017 03/14/15 03:36 PM
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MGP Offline
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The bid question is how much does the sunshade really help ?

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: MoShootr] #5651031 03/14/15 03:47 PM
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Moved in to 25 yards, finally zeroed at X = 94 left, Y = 64 down - pretty far off center.
- Closest I can zoom is about 3.0x - 4.0x digital zoom, before reticle goes off the screen

Moshooter,

I also had a similar zero cordinates. my X = -50 or something like that.
Many people on this forum had issues with loose screws, so I took my x sight apart to check mine. (three screws not two) I did not have this issue but while I was there already, i loosened the screws enough to free the scope from the rail clamp. Then I put pressure on the scope and clamp to turn it towards scope centre. In my case i the scope need to point more to the right. Then tighened the screws again. With this technic I was able to get my X value to +9.

Re: X-Sight Owners forum for the (1.8.00.228) firmware update. [Re: henrigrey] #5651047 03/14/15 04:01 PM
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Originally Posted By: henrigrey

Moved in to 25 yards, finally zeroed at X = 94 left, Y = 64 down - pretty far off center.
- Closest I can zoom is about 3.0x - 4.0x digital zoom, before reticle goes off the screen

Moshooter,

I also had a similar zero cordinates. my X = -50 or something like that.
Many people on this forum had issues with loose screws, so I took my x sight apart to check mine. (three screws not two) I did not have this issue but while I was there already, i loosened the screws enough to free the scope from the rail clamp. Then I put pressure on the scope and clamp to turn it towards scope centre. In my case i the scope need to point more to the right. Then tighened the screws again. With this technic I was able to get my X value to +9.


That's actually good news, that it can be 'shifted' a bit in it's mount. I didn't relish the idea of having to shim it with strips of soda cans. I will say I'm not surprised. I had to do the same thing with the included IR Illuminator, which was off-axis by about 1.5º, so it stands to reason the scope might be similar.

The units are manufactured in China, so let's face it, there's no reason to expect the assembly crews to be terribly careful. So long as the parts are machined properly, and there's sufficiently loose tolerances to adjust for sloppy assembly, it is tolerable.

I should note that I have done some testing with both the .200 and .228 version of the firmware...and I don't see a lot of difference in contrast in Night mode. Now, when I was out shooting, it was about 1400 hrs, and I was shooting toward the sun, and the target was in it's backboard's shadow. The Sun shade on my 3-12x worked pretty well, but the sight was constantly auto-adjusting the contrast up and down in a sort of flicker, to compensate. It didn't really bother me, and the picture was still very clear and easy to see. I just thought I would mention it.


"Being Right, and being Reasonable, are not automatically synonymous." - Me
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