A bit of a shout-out to Food Saver.
I smashed my foam seal when I closed the lid. When I went to use it again it looked like pretzel with leprosy.
I call up to get a new seal ($3) and explained that I smash the old one.
They said that they were out of seals, but would send me an entire new vacuum unit.
I said I was happy to wait, but they insisted that I should get a whole new machine, even tho it was my fault. And they would sent a pick-up tag to pay the freight to return the old unit.
Well I got my new unit with a lot of goodies.
I probably don't need it all but they sure were prompt and generous.
1- vacuum unit
2- bundles of pre-made bags
2- rolls of bags
1- carry case
1- marinating canister