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Mar 25th, 2012
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Food Saver #5238398 08/06/14 05:34 PM
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A bit of a shout-out to Food Saver.
I smashed my foam seal when I closed the lid. When I went to use it again it looked like pretzel with leprosy.
I call up to get a new seal ($3) and explained that I smash the old one.
They said that they were out of seals, but would send me an entire new vacuum unit.
I said I was happy to wait, but they insisted that I should get a whole new machine, even tho it was my fault. And they would sent a pick-up tag to pay the freight to return the old unit.
Well I got my new unit with a lot of goodies.
I probably don't need it all but they sure were prompt and generous.

1- vacuum unit
2- bundles of pre-made bags
2- rolls of bags
1- carry case
1- marinating canister




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"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
Re: Food Saver [Re: Simple Searcher] #5238597 08/06/14 06:57 PM
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That's a show of good customer support there!


"everyone that lives dies but not everyone who dies lived..."

~PMK~
Re: Food Saver [Re: Simple Searcher] #5238605 08/06/14 07:00 PM
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What number did you call I might need to do the same

Re: Food Saver [Re: Simple Searcher] #5238943 08/06/14 09:53 PM
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Glad to hear they now have customer service. When, mine stopped working and not my fault. The said they do not repair them, but they would give me a discount on a new one. Lol

I decided then and there, I would never buy another one from them.

Re: Food Saver [Re: SapperTitan] #5239890 08/07/14 12:17 PM
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Originally Posted By: SapperTitan
What number did you call I might need to do the same


Food Saver customer service 1-877-777-8042


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"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark
Re: Food Saver [Re: Simple Searcher] #5240112 08/07/14 02:46 PM
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dang!

Re: Food Saver [Re: Simple Searcher] #5244265 08/09/14 10:26 PM
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tag

The better half just ordered a new one yesterday from Sears. The old one is 15++ years old and has done yeoman's duty on couple thousand pounds of stripers alone since we've been up here plus venison/ beef steaks & 'burger/ and a ranch full of chicken..and is NOT DEAD yet but beginning to fail. She wants a Stand up model that does 11" bags ...so she bought a Closeout with free shipping and saved 40-50% against this years model in the same machine...for about $85-$90. What a deal and cetainly indispensable.
Ron


It is TIME for Term Limits, cause Politicians are like childrens diapers and for the same reasons...Robin Williams

"These are the times that try men's soul's"...Thomas Paine

"Those who fail to learn from History are doomed to repeat it" ....Santayana
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