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Midway USA is awesome!! #4140964 03/23/13 08:50 PM
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So this last week I am headed to E TX for some shooting and playing in the woods. I wanted to add a new trigger to my Rem700 so I go on Midway USA and order a new Timney. I was gonna be there for a week so I had it delivered out there. Well, I was anxiously awaiting the package and it arrived a day earlier than I thought it would. So the next day off to the mailbox for the delivery slip. No delivery slip there. So off to the Post Office. Mail carrier says the last time they saw the package it was in the mailbox. Well the box is at the end of the C.R. so I didnt think they would just leave it in the box. Well they did! Needless to say some A-hole in E TX got a free Timney! Well you can imagine the frustration. So I waited one day to see if the Post Office had made the mistake and might call. Fat Chance. So on Wed I called Midway thinking that they would tell me to pound sand. I had opted out of the extra insurance,cause who needs that right?! Well I explained to the gentleman at Midway my issue and without even batting an eye at it he says, "we will send out another one today, just send the other one back if it shows up." "Should be there at your house on Tues." Well I came home last night (Fri) to find the new package had been delivered and was waiting on me. So all that to say, I am very pleased with MidwayUSA's customer service and I thought they deserved a plug.

Re: Midway USA is awesome!! [Re: 750SOHC] #4140982 03/23/13 08:57 PM
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They don't always have the best prices, but I've always had prompt and excellent service.

Re: Midway USA is awesome!! [Re: Chris42] #4141299 03/24/13 12:18 AM
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Nogalus Prairie Offline
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That is more than awesome-that is a freebie deluxe. It would not even have occurred to me to call them except to place another order.


Originally Posted By: Russ79
I learned long ago you can't reason someone out of something they don't reason themselves into.


Re: Midway USA is awesome!! [Re: Nogalus Prairie] #4141308 03/24/13 12:24 AM
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Nothing but good things to say about Midway. Excellent customer service.


See y'all around the campfire.

Originally Posted by FiremanJG
I love a happy ending.


Re: Midway USA is awesome!! [Re: 750SOHC] #4141312 03/24/13 12:26 AM
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They are the best by far!

I ordered a parts kit from them a couple of years ago. There was one little $1.99 part missing from the kit but it was a part that I really needed so I called them up. Rather than just sending me the missing $1.99 part they just sent me a whole new parts kit.

Re: Midway USA is awesome!! [Re: TXHOGSLAYER] #4141317 03/24/13 12:29 AM
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^^^ +1

Re: Midway USA is awesome!! [Re: Oxxon] #4141335 03/24/13 12:36 AM
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cos Online Content
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Midway is Great, what part of east Texas were you in? Would try and do some homework on who got trigger!!!

Re: Midway USA is awesome!! [Re: cos] #4141510 03/24/13 02:29 AM
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I buy from them almost weekly, I have only had to call them once and had the exact same experience. Top notch company I have met Mr. Potterfield and from his hand shake to the conversations I heard him have with some other he is class all the way too.

Re: Midway USA is awesome!! [Re: Chuck McDonald] #4141777 03/24/13 06:15 AM
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Great company, make you feel like your dealing with a local company.

Re: Midway USA is awesome!! [Re: cos] #4141909 03/24/13 01:08 PM
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Originally Posted By: cos
Midway is Great, what part of east Texas were you in? Would try and do some homework on who got trigger!!!

We were in Mineola

Re: Midway USA is awesome!! [Re: 750SOHC] #4141925 03/24/13 01:23 PM
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Heard nothing but great things from people who have ordered from MIDWAY.

Re: Midway USA is awesome!! [Re: easttexasbucks] #4142048 03/24/13 02:35 PM
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Except for cancelling one powder order, MidwayUSA has been the best.
I too order almost weekly from them.
If it's in stock, you will have it shortly, even through the crazy times we are experiencing right now.

I watch their pages pretty religiously and last week, they had BCGs in stock and I got in under the wire.
Had the new BCG in 4 days and got another project on the range. c

I will simply say, Thank You Mr. Potterfield!!!!


Cheers,
Vern1
Texans since The Old 300 in 1824
NRA Lifetime Member
Re: Midway USA is awesome!! [Re: Vern1] #4142223 03/24/13 04:14 PM
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How am I just now finding out about this website? Sheltered...


"I wake up in the morning and piss excellence" -Ricky Bobby
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