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Feb 12th, 2024
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 Cannon 24 Gun Safe - Can't Open!!
#4084964
02/26/13 09:19 PM
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Joined: Nov 2011
Posts: 43
Hog Slayer
OP
Light Foot
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OP
Light Foot
Joined: Nov 2011
Posts: 43 |
I have a Cannon 24 gun safe that I bought new in December 2009 from Costco. I continually have problems opening it and am too stubborn to send it back to Cannon to fix which would mean unloading it and shipping it back to them. Usually if I keep trying I can eventually get it open, although there have been a few times I thought I was going to have to cancel a hunting trip because of it. Needless to say, if I had to get in the safe quickly and my life depended on it, things might not end very well.
I have checked the battery and it is ~9.5 volts, so no problem there. I was just wondering if anyone has had problems opening these safes. It is an SG electronic lock with a 6 digit code. Thanks.
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 Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Hog Slayer]
#4084972
02/26/13 09:22 PM
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Joined: Jan 2011
Posts: 46,950
Gravytrain
THF Celebrity
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THF Celebrity
Joined: Jan 2011
Posts: 46,950 |
Oh man what a problem. Maybe Costco would help you out?
I wanted one of those Cannot big ones when they were $799.
Upon us all, upon us all, a little rain must fall
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Gravytrain]
#4085040
02/26/13 09:46 PM
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Joined: Mar 2010
Posts: 374
Road Dawg
Bird Dog
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Bird Dog
Joined: Mar 2010
Posts: 374 |
I was looking at the cannon safes this weekend and it showed
a list of the benifits to having a cannon safe. As I recall
it listed unlocking services and most repairs that it might
need being free and done in your home unless it required some
thing that needed to be done at the factory at which they would pay shipping. Call and see if it applies to you and let us know.
That might have some affect on what I purchase. Good Luck
Road Dawg
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Road Dawg]
#4085105
02/26/13 10:12 PM
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Joined: Aug 2010
Posts: 60,296
stxranchman
Obie Juan Kenobi
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Obie Juan Kenobi
Joined: Aug 2010
Posts: 60,296 |
I have Stackon Elite that has a keypad. After about 2 yrs one of the numbers on the pad would stick. I was having trouble getting it to open, then it would not open at all. I called them and they sent me a new keypad cover under warranty. I know have trouble with a digit sticking again. I am just going to change my entry code to bypass that digit for a while then have to buy a new keypad this time as warranty has been out for a long time. Have you tried changing the battery out with a new one. I have had issues with batteries showing enough voltage but when put under load they are no good. I change my out once a year.
Are idiots multiplying faster than normal people? ![[Linked Image]](http://neoswarm.com/images/Bug_Crawling.gif)
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: stxranchman]
#4085218
02/26/13 10:51 PM
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Joined: Jan 2007
Posts: 1,805
MO
Pro Tracker
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Pro Tracker
Joined: Jan 2007
Posts: 1,805 |
Have you tried turning the wheel while entering your code ?
On my Liberty , I have to hold a little pressure to the left
or the door will not unlock.
I think it has something to do with being off level.
hope this helps
MO
 MY BACKYARD , 20,000 ACRES , NO MOWING 
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: MO]
#4085288
02/26/13 11:14 PM
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Joined: Jul 2011
Posts: 2,870
Ryan81
Veteran Tracker
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Veteran Tracker
Joined: Jul 2011
Posts: 2,870 |
This is the reason I chose to go with a mechanical lock.
Not sure what to do, other than call Canon and see if you can just send in the keypad or something like that.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Ryan81]
#4085497
02/27/13 12:21 AM
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Joined: Sep 2010
Posts: 2,954
huntwest
Veteran Tracker
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Veteran Tracker
Joined: Sep 2010
Posts: 2,954 |
Get someone to install a Legard digital lock. S&G makes the best mechanical dial but their digital locks are inconsistent.
In the long run you'll be better off. Also MAQKE sure you use either a coper top dura cell or an energizer. Cheap batteries do not last long and a weak battery will do this.
Where in west texas are you? I might know a safe guy close to you.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: huntwest]
#4085653
02/27/13 01:21 AM
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Joined: Aug 2009
Posts: 2,665
twinbubba
Veteran Tracker
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Veteran Tracker
Joined: Aug 2009
Posts: 2,665 |
I am with you Ryan81, that is why I bought mechanical.
2017 Chevy Colorado Z71, 09 Yamaha Rhino 450 Camo,
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: twinbubba]
#4085727
02/27/13 01:59 AM
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Joined: Feb 2009
Posts: 3,705
toolman
Extreme Tracker
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Extreme Tracker
Joined: Feb 2009
Posts: 3,705 |
Just call Cannon and tell them what's going on and they'll pay to have a tech fix it. The warranty is a big part of the cost of a safe, so use it.
Old age ain't for sissies!
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: toolman]
#4085971
02/27/13 03:28 AM
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Joined: Dec 2011
Posts: 1,262
300j
Pro Tracker
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Pro Tracker
Joined: Dec 2011
Posts: 1,262 |
Dynamite. 
All ready
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: twinbubba]
#4086555
02/27/13 02:14 PM
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Joined: Apr 2010
Posts: 14,199
tth_40
THF Celebrity
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THF Celebrity
Joined: Apr 2010
Posts: 14,199 |
I am with you Ryan81, that is why I bought mechanical. Yup. Same here. No issues with batteries, keypads, etc.
Never underestimate the power of stupid people in large numbers
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: tth_40]
#4088266
02/28/13 02:31 AM
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Joined: Jul 2011
Posts: 205
Paul Sonnier
Woodsman
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Woodsman
Joined: Jul 2011
Posts: 205 |
Ditto on the call Cannon.... they will send someone out to fix it...
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Gravytrain]
#4088650
02/28/13 04:50 AM
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Joined: Nov 2011
Posts: 43
Hog Slayer
OP
Light Foot
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OP
Light Foot
Joined: Nov 2011
Posts: 43 |
I did not try to call Costco. Maybe I should. I did look on their website and they do not appear to sell them anymore.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: huntwest]
#4088654
02/28/13 04:54 AM
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Joined: Nov 2011
Posts: 43
Hog Slayer
OP
Light Foot
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OP
Light Foot
Joined: Nov 2011
Posts: 43 |
Yeah, I might need to just install new batteries. I measured the battery and it was 9.5 volts, but it would not hurt to try a new one. I actually hunt in west Texas in Howard County between Big Spring and Stanton, but I live in the DFW area. I called Cannon and they said the parts have a lifetime warranty, but the labor would cost me. They said they would send me another keypad and I would have to pay a locksmith to install it. Assuming I can get it open again, I wonder if I could try to change it out myself. They said they would send me a mechanical lock that could be installed on my safe also. I told them if I had trouble with another keypad I would have them send me a mechanical next time.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Hog Slayer]
#4106919
03/07/13 07:37 PM
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Joined: Mar 2009
Posts: 7,825
poisonivie
THF Trophy Hunter
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THF Trophy Hunter
Joined: Mar 2009
Posts: 7,825 |
Bob Overby in Sherman area. 972-569-7700
He is a safe specialist and refurbisher.
Pee on Photobucket
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Hog Slayer]
#4109851
03/09/13 01:37 AM
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Joined: Mar 2013
Posts: 2
safebuilder
Green Horn
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Green Horn
Joined: Mar 2013
Posts: 2 |
Yeah, I might need to just install new batteries. I measured the battery and it was 9.5 volts, but it would not hurt to try a new one. I actually hunt in west Texas in Howard County between Big Spring and Stanton, but I live in the DFW area. I called Cannon and they said the parts have a lifetime warranty, but the labor would cost me. They said they would send me another keypad and I would have to pay a locksmith to install it. Assuming I can get it open again, I wonder if I could try to change it out myself. They said they would send me a mechanical lock that could be installed on my safe also. I told them if I had trouble with another keypad I would have them send me a mechanical next time. You can easily change from electronic to dial or dial to electronic. La-Gard does have the better of the electronic locks. I can help you with this. Thanks SafeBuilder
Builder of the finest gunrooms and custom safes anywhere.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: safebuilder]
#4115512
03/12/13 01:49 AM
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Joined: Nov 2011
Posts: 132
Aceh0le
Woodsman
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Woodsman
Joined: Nov 2011
Posts: 132 |
I've always been worried about digital. So I went traditional mechanical!
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Aceh0le]
#4124085
03/16/13 12:21 AM
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Joined: Feb 2013
Posts: 164
Hogkellum
Woodsman
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Woodsman
Joined: Feb 2013
Posts: 164 |
Yep I went with traditional mechanical just for that reason.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Hogkellum]
#4124816
03/16/13 02:57 PM
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Joined: Jan 2011
Posts: 3,069
MDMORROW
Veteran Tracker
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Veteran Tracker
Joined: Jan 2011
Posts: 3,069 |
I haven't had any trouble with the standard dial liberty. Those e locks made me nervous.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Ryan81]
#4168630
04/04/13 11:32 PM
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Joined: Sep 2012
Posts: 421
centurion2000
Bird Dog
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Bird Dog
Joined: Sep 2012
Posts: 421 |
This is the reason I chose to go with a mechanical lock. That's why mine uses a key. Ok, one other reason to use a mechanical. One EMP burst and you are locked out of your guns. (And you don't need a nuke anymore to make an EMP) EMP weaponry
"No, I don't know everything. I am damn good with Google though"
"Never get into a gunfight with a buffalo hunter. There's no such thing as cover"
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Hog Slayer]
#4172981
04/07/13 04:41 PM
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Joined: May 2006
Posts: 31,055
HWY_MAN
THF Celebrity
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THF Celebrity
Joined: May 2006
Posts: 31,055 |
Yeah, I might need to just install new batteries. I measured the battery and it was 9.5 volts, but it would not hurt to try a new one. I actually hunt in west Texas in Howard County between Big Spring and Stanton, but I live in the DFW area. I called Cannon and they said the parts have a lifetime warranty, but the labor would cost me. They said they would send me another keypad and I would have to pay a locksmith to install it. Assuming I can get it open again, I wonder if I could try to change it out myself. They said they would send me a mechanical lock that could be installed on my safe also. I told them if I had trouble with another keypad I would have them send me a mechanical next time. Holler at me next time your out this way.
Yes! A Weatherby does kill them deader.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: HWY_MAN]
#4183975
04/12/13 10:02 AM
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Joined: Jul 2012
Posts: 1,810
TXHogger
Pro Tracker
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Pro Tracker
Joined: Jul 2012
Posts: 1,810 |
if you want to convert to mechanical from digital, what are you looking at? cost, effort.
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: TXHogger]
#4312183
06/10/13 01:20 PM
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Joined: Jan 2009
Posts: 4,410
Dragonuv
Extreme Tracker
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Extreme Tracker
Joined: Jan 2009
Posts: 4,410 |
So...what happened? Did you get it open?
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Re: Cannon 24 Gun Safe - Can't Open!!
[Re: Dragonuv]
#4312221
06/10/13 01:40 PM
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Joined: Dec 2010
Posts: 2,173
kagomez85
Veteran Tracker
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Veteran Tracker
Joined: Dec 2010
Posts: 2,173 |
I had the same problem, called cannon and they said only use Duracell batteries and you may have to change them frequently. Make sure your handle is always turned to the right as far as it will go
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