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Feb 12th, 2024
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 Nikon Customer Service
#4107022
03/07/13 08:23 PM
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Joined: Jan 2008
Posts: 5,574
Leonardo
OP
THF Trophy Hunter
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OP
THF Trophy Hunter
Joined: Jan 2008
Posts: 5,574 |
Just wanted to let people know about a good experience. I sent in my binoculars for repair. The adjustable lens cap broke and the focus seemed off. For $25.00 they replaced both eye pieces and completely serviced them.
Fast return shipping and nothing but a pleasant experience.
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Re: Nikon Customer Service
[Re: Leonardo]
#4118153
03/13/13 03:50 AM
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Joined: Apr 2009
Posts: 10,521
retfuz
THF Celebrity
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THF Celebrity
Joined: Apr 2009
Posts: 10,521 |
It's good to hear about companies that stand by their products and provide good customer service. I've had great service from Plano Products and ArmaLite.
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Re: Nikon Customer Service
[Re: retfuz]
#4118288
03/13/13 04:54 AM
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Joined: Aug 2010
Posts: 126
Bart H
Woodsman
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Woodsman
Joined: Aug 2010
Posts: 126 |
L., Thanks for taking the time to post about your positive experience. I know depending on the time of day and how much computer time, it seems like some day I am using the fine focus knob more then others. Thanks again!
Longtime hunter/shooter/fisherman who loves being outdoors. I used to hunt/compete with my son, but he's now stationed in Germany. Never enough time.
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Re: Nikon Customer Service
[Re: Bart H]
#4149182
03/27/13 02:24 PM
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Joined: Mar 2013
Posts: 1,125
Lab
Pro Tracker
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Pro Tracker
Joined: Mar 2013
Posts: 1,125 |
"Fast is fine, but accuracy is everything." -Wyatt Earp
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Re: Nikon Customer Service
[Re: Lab]
#4149624
03/27/13 05:26 PM
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Joined: Mar 2009
Posts: 4,574
deewayne2003
Extreme Tracker
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Extreme Tracker
Joined: Mar 2009
Posts: 4,574 |
Glad to hear that...they used to be HORRIBLE!
We sent off a scope because it wouldn't hold zero for more than 3 shots and it took 3 months and 4 phone calls to get it back.
I think a lot of companies are taking notice of customer support; especially with high end items with many competitors.
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