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vortex service #4093010 03/01/13 10:57 PM
Joined: Aug 2009
Posts: 653
6
686ppp Offline OP
Tracker
OP Offline
Tracker
6
Joined: Aug 2009
Posts: 653
I sent my scope in on Thursday Feb 21 and got it back on March 1. It took a tumble off the bench and the side focus stopped working sent it in and had it back in 8 days they got it on Monday and I had it back on Friday. Great service

Last edited by 686ppp; 03/01/13 10:58 PM.
Re: vortex service [Re: 686ppp] #4093020 03/01/13 10:59 PM
Joined: Apr 2007
Posts: 47,537
BOBO the Clown Offline
decoy
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decoy
Joined: Apr 2007
Posts: 47,537
Similar story here! !! Best cs in the business


Donate to TX Youth hunting program.... better to donate then to waste it in taxes

https://secure.qgiv.com/for/gtgoh/mobile
Re: vortex service [Re: BOBO the Clown] #4093398 03/02/13 01:44 AM
Joined: Feb 2007
Posts: 24,916
J
JCB Offline
THF Celebrity
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THF Celebrity
J
Joined: Feb 2007
Posts: 24,916
Their customer service is one of the reasons I took a chance and bought my first Vortex last year. Havent needed thier service yet and I dont expect I will. Its nice to know that they are there if I need them though.

Some people say service departments dont sell your product. In my case it was a big selling point though. Service (or lack there of) is also one reason I will never buy another scope from one of the biggest names in the buisness to.

Re: vortex service [Re: JCB] #4110296 03/09/13 06:50 AM
Joined: Apr 2012
Posts: 2,177
A
Aquaman Offline
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A
Joined: Apr 2012
Posts: 2,177
Love my 1-4 pst


"Speak softly and carry a big stick" - Teddy Roosevelt
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