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Midway USA #4077440 02/23/13 06:22 PM
Joined: Sep 2010
Posts: 172
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fencewire Offline OP
Woodsman
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Posts: 172
Dear Valued Customer,

In the spring of ‘77, I left the Air Force and moved to Columbia, MO to pursue my dream of running a gun shop. You see, I’d always loved the outdoors; especially shooting and hunting. Some of my fondest childhood memories involve shooting and hunting with my dad and brothers. Then, as an adult, some of my greatest joys have come while shooting and hunting with my wife, my kids, my friends and now my grandkids. I love this industry, I love our way of life and I love serving Customers.
Now, our way of life is being challenged like never before and our Customers are responding with a flood of orders. In the 35 years I’ve been in business, I’ve never seen anything like this.

We’re monitoring the political environment, our industry’s capabilities and our business on a daily basis and making policy and process changes to better serve Customers. But please understand, while we’re still able to get most orders out the same day they’re placed, you may experience longer than normal wait times on the phone or when you chat with us on the web. Also, it’s taking us a few extra days to respond to emails. Finally, we’re out of a bunch of products I know you want which breaks my heart. And when we do get them in, they rarely spend the night in the building because they’re ordered almost immediately. We’re tirelessly working to get products in the door and out to Customers as fast as we can. But, until supply catches up with demand, we’re having to limit quantities and backorders on certain products.

One thing we haven’t done is change our prices because of this surge in demand. Prices do change from time to time as they always have, but we’d never change prices because of something like this. Our pricing strategy is one of the reasons we’ve put quantity limits on certain products. We’ve all seen certain products selling two or three times higher than normal, and MidwayUSA doesn’t want to enable that type of activity. Also, we want to serve as many Customers as possible when we receive high-demand products. If it’s any consolation, none of our Employees can order products with quantity limits (myself included). We’ve all agreed to put Customers first. And that’s the way it’ll always be at MidwayUSA.

As always, everything we do is intended to be in the best interest of our Customers and we’re eternally grateful for your patience and loyalty.
Thanks for Your Business!

Larry Potterfield,
Founder and CEO of MidwayUSA

Re: Midway USA [Re: fencewire] #4077499 02/23/13 06:46 PM
Joined: Jan 2013
Posts: 7
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BeanoTSS#1 Offline
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Joined: Jan 2013
Posts: 7
Solid

Re: Midway USA [Re: fencewire] #4077502 02/23/13 06:46 PM
Joined: Sep 2010
Posts: 627
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Quack Whacker Offline
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Posts: 627
Nice to know.


Jesus Christ is Lord!
He is risen!
Genesis 9:2-3
Re: Midway USA [Re: Quack Whacker] #4077567 02/23/13 07:15 PM
Joined: Apr 2005
Posts: 13,110
TurkeyHunter Online Content
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I got that nice email today as well.


Aio, quantitas magna frumentorum est
Re: Midway USA [Re: Quack Whacker] #4077569 02/23/13 07:16 PM
Joined: Apr 2012
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Chris/HOU Offline
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And that folks is how you run a business.

See that CTD? Probably not.

Re: Midway USA [Re: Chris/HOU] #4077640 02/23/13 07:51 PM
Joined: Sep 2009
Posts: 2,672
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notamtchance Online Happy
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That is a good business ethic.


If I'm not hunting something I must be dead.
Re: Midway USA [Re: notamtchance] #4078366 02/24/13 03:47 AM
Joined: Oct 2009
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phat694 Offline
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On Monday I'm going to place an order with Midway. This guy has always been solid and has never detoured in the way he runs his business. He's a class act all the way!


Patrick Casteel | REALTOR
Repeat Realty, LLC | Direct: 214-494-9265
patrick@repeatre.com | www.RepeatRealty.com
[Linked Image]
Re: Midway USA [Re: phat694] #4078398 02/24/13 03:59 AM
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phantom Offline
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he is a good man and has grown a good company. think I will place an order as well


Good is the enemy of Great
Re: Midway USA [Re: phantom] #4079276 02/24/13 06:02 PM
Joined: Nov 2009
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erniejs Online Happy
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good people


We get old too fast and wise too slow
Re: Midway USA [Re: phantom] #4079592 02/24/13 09:09 PM
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Originally Posted By: brianl
he is a good man and has grown a good company. think I will place an order as well
I think I'll order some 22 bricks....oh wait

Re: Midway USA [Re: Chris/HOU] #4079880 02/24/13 11:46 PM
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Cool Mo D Online Content
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Originally Posted By: Chris/HOU
And that folks is how you run a business.

See that CTD? Probably not.

X2

Re: Midway USA [Re: Cool Mo D] #4080223 02/25/13 01:59 AM
Joined: Nov 2009
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Way to go, Midway. Great ethics - and what goes around comes around.



IRON SPIKE RANCH & KENNELS
Started & Prospective Gun Dog Pups
http://www.youtube.com/ironspikeranch
http://ironspikeranch.net
Re: Midway USA [Re: IronSpikeLabs] #4080887 02/25/13 12:51 PM
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Aquaman Offline
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Great guy


"Speak softly and carry a big stick" - Teddy Roosevelt
Re: Midway USA [Re: Aquaman] #4083098 02/26/13 01:42 AM
Joined: Jul 2011
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1ShotSmackdown Offline
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Go midway!


On the Hunt!
Re: Midway USA [Re: 1ShotSmackdown] #4083877 02/26/13 02:08 PM
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tth_40 Offline
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I always have liked Larry.


Originally Posted By: theserxtremedays
Never underestimate the power of stupid people in large numbers
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