Posted By: BLUERIBBONS
Foxpro support? Remote issues - 12/09/16 03:17 PM
I have a 5 year old FoxPro that I have not used probabaly 20 times since I bought it new. The remote (TX9) is not lighting up and showing which call is being played and it will not change pages so the only calls I can use is the page it is stuck on. I tried fresh\new battery still the same.
So I called FP and asked how much a new remote would be, answer $80-90 bucks! Obviously it is 5 years old and out of warranty so I asked about shipping it in for repair. Cost to fix would be $20-40 plus shipping would be on my dime. Have to ship the remote and caller together so expect shipping to be north of $10 each way.
So with all this said I think a better deal would be to just buy a new one. The caller unit is fine and works great the remote is my problem. So maybe somebody out there knows how to fix the remote or had the opposite problem and needs a good caller unit?
Pretty disappointed in FP's customer service at the moment! The replacement remote costs almost as much as I paid for the whole unit!!
So I called FP and asked how much a new remote would be, answer $80-90 bucks! Obviously it is 5 years old and out of warranty so I asked about shipping it in for repair. Cost to fix would be $20-40 plus shipping would be on my dime. Have to ship the remote and caller together so expect shipping to be north of $10 each way.
So with all this said I think a better deal would be to just buy a new one. The caller unit is fine and works great the remote is my problem. So maybe somebody out there knows how to fix the remote or had the opposite problem and needs a good caller unit?
Pretty disappointed in FP's customer service at the moment! The replacement remote costs almost as much as I paid for the whole unit!!