Posted By: redchevy
Lee equipment - 09/21/15 07:01 PM
Like to say something good about a company when I can.
I use a Lee hand trimmer to trim my brass. Bought a new one for 45-70 to start loading some for a new gun. I trimmed the 19 cases and the trim gauge broke on the 20th one. Sent an email with my complaint to Lee before lunch and when I got back from lunch there was a return email with a friendly greeting that asked for a picture and they would get a new one in the mail ASAP. Not too many companies offer customer service like the reloading companies.
Matt
I use a Lee hand trimmer to trim my brass. Bought a new one for 45-70 to start loading some for a new gun. I trimmed the 19 cases and the trim gauge broke on the 20th one. Sent an email with my complaint to Lee before lunch and when I got back from lunch there was a return email with a friendly greeting that asked for a picture and they would get a new one in the mail ASAP. Not too many companies offer customer service like the reloading companies.
Matt