Posted By: Reaper
Ruger SR22 Catastrophic failur "UPDATE" - 09/18/15 05:04 PM
I wanted to update everyone but could not edit original post. After calling Ruger and getting the prepaid label to return the Sr22 which Ruger received the on Monday of this week.
I got a call from them Wednesday after noon that a tech had looked at the SR22 and that he could replace with factory parts as there where no upgraded parts at this time.
or my second option which I choose was exchange with a like pistol around the same msrp I asked if they would be able to exchange for the Ruger 22/45 lite in blue was told they would check. And today i get a call that says all is good they can do that i gave them FFL dealer info and they should ship it next week. I have to say Im extremely happy with both the process and reps at Ruger I really liked the SR22 but didn't want same thing to happen again and maybe worse.I hope that the 22/45 lite was a good choice any thoughts?
Ruger gets an A plus in my book in the way this process went
I got a call from them Wednesday after noon that a tech had looked at the SR22 and that he could replace with factory parts as there where no upgraded parts at this time.
or my second option which I choose was exchange with a like pistol around the same msrp I asked if they would be able to exchange for the Ruger 22/45 lite in blue was told they would check. And today i get a call that says all is good they can do that i gave them FFL dealer info and they should ship it next week. I have to say Im extremely happy with both the process and reps at Ruger I really liked the SR22 but didn't want same thing to happen again and maybe worse.I hope that the 22/45 lite was a good choice any thoughts?
Ruger gets an A plus in my book in the way this process went