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Feb 12th, 2024
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 UTV service and warranty question
#6632943
01/15/17 03:20 AM
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Joined: Jul 2007
Posts: 35,115
Brother in-law
OP
THF Celebrity
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OP
THF Celebrity
Joined: Jul 2007
Posts: 35,115 |
So I have a Mule Pro, in order to not jeopardize the warranty does the maintenance have to be done at a Kawasaki dealer? I've heard the "services" are pricey $300 plus
I'm due for a "service" but I really don't want to cough up $300 for a fancy oil change. Plus there is a cycle fix it guy 1/4 mile from my storage place.
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Re: UTV service and warranty question
[Re: Brother in-law]
#6633275
01/15/17 02:46 PM
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Joined: Mar 2007
Posts: 5,225
Rustler
THF Trophy Hunter
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THF Trophy Hunter
Joined: Mar 2007
Posts: 5,225 |
Have you read the owners manual?
I know for a 2015 warranty info is on page 167 and it extensively covers your question.
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Re: UTV service and warranty question
[Re: Brother in-law]
#6633358
01/15/17 03:51 PM
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Joined: Jan 2007
Posts: 9,776
mustafa
THF Trophy Hunter
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THF Trophy Hunter
Joined: Jan 2007
Posts: 9,776 |
Team Barbacoa Pro Staff.
Dallas Safari Club Life Member
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Re: UTV service and warranty question
[Re: Brother in-law]
#6633576
01/15/17 07:23 PM
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Joined: Oct 2009
Posts: 6,314
KG68
THF Trophy Hunter
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THF Trophy Hunter
Joined: Oct 2009
Posts: 6,314 |
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Re: UTV service and warranty question
[Re: Rustler]
#6634368
01/16/17 02:36 AM
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Joined: Jul 2007
Posts: 35,115
Brother in-law
OP
THF Celebrity
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OP
THF Celebrity
Joined: Jul 2007
Posts: 35,115 |
My owners manual is in the buggy and the buggy is not with me
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Re: UTV service and warranty question
[Re: Brother in-law]
#6634818
01/16/17 01:55 PM
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Joined: Mar 2007
Posts: 5,225
Rustler
THF Trophy Hunter
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THF Trophy Hunter
Joined: Mar 2007
Posts: 5,225 |
I'm guessing that means you haven't read it, most likely it is available on line Ike other year models are.
But since you're ' special ' I'll do my best to hit the high spots.
It is reccomended maintenance be performed by a dealer, as long as you follow the schedule, use the reccomended parts/products / lubricants, use special tools where required ( meaning refrain from boogering up things using a pipe wrench or channel locks) and most importantly keep receipts & records of products / lubricants / parts#, hours on vehicle, date etc... it is okay with Kawasaki if another qualified technician or the owner does the maintenance.
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Re: UTV service and warranty question
[Re: Brother in-law]
#6635372
01/16/17 08:59 PM
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Joined: Jan 2007
Posts: 9,776
mustafa
THF Trophy Hunter
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THF Trophy Hunter
Joined: Jan 2007
Posts: 9,776 |
Team Barbacoa Pro Staff.
Dallas Safari Club Life Member
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Re: UTV service and warranty question
[Re: Rustler]
#6635374
01/16/17 09:01 PM
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Joined: Jul 2007
Posts: 35,115
Brother in-law
OP
THF Celebrity
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OP
THF Celebrity
Joined: Jul 2007
Posts: 35,115 |
I'm guessing that means you haven't read it, most likely it is available on line Ike other year models are.
But since you're ' special ' I'll do my best to hit the high spots.
It is reccomended maintenance be performed by a dealer, as long as you follow the schedule, use the reccomended parts/products / lubricants, use special tools where required ( meaning refrain from boogering up things using a pipe wrench or channel locks) and most importantly keep receipts & records of products / lubricants / parts#, hours on vehicle, date etc... it is okay with Kawasaki if another qualified technician or the owner does the maintenance.
Thanks for my special needs
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Re: UTV service and warranty question
[Re: Brother in-law]
#6635404
01/16/17 09:18 PM
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Joined: Mar 2007
Posts: 5,225
Rustler
THF Trophy Hunter
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THF Trophy Hunter
Joined: Mar 2007
Posts: 5,225 |
Special as in an LEO and I think your brother and I went to high school together though he is a few years younger.
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Re: UTV service and warranty question
[Re: Brother in-law]
#6635446
01/16/17 09:58 PM
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Joined: Oct 2013
Posts: 3,414
ZK-315
Veteran Tracker
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Veteran Tracker
Joined: Oct 2013
Posts: 3,414 |
Call your local dealership's service department and ask them. I worked in parts in one of the larger dealerships in the Austin area, and back then, they were pretty lenient on their warranty claims. If it was something that wasn't an obvious user malfunction, they would normally work with you. Some dealers are willing to work with you, while others aren't. I know that's pretty vague, but that's what I've found in the past. No idea on the current warranty stance of my old dealership though.
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