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SWFA question
#6120873
01/06/16 01:06 AM
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Joined: Feb 2009
Posts: 2,735
BobG
OP
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OP
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Posts: 2,735 |
Hey fellas,
I've got a question for yall about your order experience thru SWFA. I placed an order for some AR parts at the beginning of December which was said to be delivered on 12/8, but I haven't seen it yet.
I live in a very quiet apartment complex, and have never heard any issues with package theft, so I'm not sure what to think.
Have any of you had any experience with SWFA customer service with issues like this? I've always had good experiences ordering, and Skylar is a great guy to deal with, but this is a first.
Also, I've called them a few times, just didn't get through the wait times. I'm gonna try again tomorrow
Last edited by BobG; 01/06/16 03:12 AM.
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Re: SWFA question
[Re: BobG]
#6120879
01/06/16 01:08 AM
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Joined: Apr 2012
Posts: 632
Tim9880
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Tracker
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Re: SWFA question
[Re: BobG]
#6120880
01/06/16 01:08 AM
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Joined: Sep 2010
Posts: 2,954
huntwest
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Just have SWFA do a trace on it and claim insurance. I'm sure they will.
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Re: SWFA question
[Re: BobG]
#6120885
01/06/16 01:10 AM
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Joined: Apr 2012
Posts: 632
Tim9880
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Tracker
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Posts: 632 |
Package theft is big business in December. Im sure someone will set it right for ya. Credit card company, shipper, or SWFA.
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Re: SWFA question
[Re: BobG]
#6121016
01/06/16 02:10 AM
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Joined: Mar 2012
Posts: 3,809
Cleric
Extreme Tracker
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Extreme Tracker
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Re: SWFA question
[Re: BobG]
#6121022
01/06/16 02:16 AM
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Joined: Feb 2014
Posts: 968
dogdown23
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Posts: 968 |
I'd probably have them track it before you put stuff like this on a public forum.
Dogdown
The only thing that'll stop a bad man with a gun, is a good man with a gun.
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Re: SWFA question
[Re: dogdown23]
#6121024
01/06/16 02:17 AM
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Joined: Sep 2006
Posts: 5,427
caddokiller
THF Trophy Hunter
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THF Trophy Hunter
Joined: Sep 2006
Posts: 5,427 |
I'd probably have them track it before you put stuff like this on a public forum. My thoughts exactly.
The beauty of the Second Amendment is that it will not be needed until they try to take it.- Thomas jefferson
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Re: SWFA question
[Re: BobG]
#6121026
01/06/16 02:18 AM
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Joined: Nov 2010
Posts: 29,609
SapperTitan
Taking Requests
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Taking Requests
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Re: SWFA question
[Re: BobG]
#6121031
01/06/16 02:19 AM
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Joined: Jul 2007
Posts: 35,090
Brother in-law
THF Celebrity
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THF Celebrity
Joined: Jul 2007
Posts: 35,090 |
Hey fellas,
I've got a question for yall about your order experience thru SWFA. I placed an order for some AR parts at the beginning of December which was said to be delivered on 12/8, but I haven't seen it yet.
I live in a very quiet apartment complex, and have never heard any issues with package theft, so I'm not sure what to think.
Have any of you had any experience with SWFA customer service with issues like this? I've always had good experiences ordering, and Skylar is a great guy to deal with, but this is a first. You still live in Lewisvile ? Probably got ganked
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Re: SWFA question
[Re: caddokiller]
#6121070
01/06/16 02:38 AM
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Joined: Feb 2009
Posts: 2,735
BobG
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I'd probably have them track it before you put stuff like this on a public forum. My thoughts exactly. I tried calling a few times over the last couple of weeks, but their darn hold times have been so crazy cause of the holidays (not their fault, and I get that - business is boomin). Hopefully I can get a few minutes tomorrow and call them again. Besides, why would it be an issue to post? It's not like I'm dogging on them. I know they're good people to buy from, but this would be my first time calling to raise an issue, and wanted to see if anybody could tell me what I would be in for. I'm no expert in things like this. I also know that whatever happened was likely beyond SWFA's control, and would fall to the carrier (my guess), so this isn't meant to be malicious.
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Re: SWFA question
[Re: huntwest]
#6121071
01/06/16 02:39 AM
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Joined: Feb 2009
Posts: 2,735
BobG
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Just have SWFA do a trace on it and claim insurance. I'm sure they will. Figured that'd be the logical solution, just haven't spoken with them as of yet. Appreciate it though
Gravley Custom Woodwork: Household Furniture, Custom Cabinetry and much more!
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Re: SWFA question
[Re: Brother in-law]
#6121074
01/06/16 02:40 AM
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Joined: Feb 2009
Posts: 2,735
BobG
OP
Veteran Tracker
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OP
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Joined: Feb 2009
Posts: 2,735 |
Hey fellas,
I've got a question for yall about your order experience thru SWFA. I placed an order for some AR parts at the beginning of December which was said to be delivered on 12/8, but I haven't seen it yet.
I live in a very quiet apartment complex, and have never heard any issues with package theft, so I'm not sure what to think.
Have any of you had any experience with SWFA customer service with issues like this? I've always had good experiences ordering, and Skylar is a great guy to deal with, but this is a first. You still live in Lewisvile ? Probably got ganked So it's actually Flower Mound, just haven't gotten used to that yet. But yea... hopefully be getting out of here mid 2017 and buyin a house. We'll see how that goes...
Gravley Custom Woodwork: Household Furniture, Custom Cabinetry and much more!
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Re: SWFA question
[Re: BobG]
#6121076
01/06/16 02:41 AM
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Joined: Nov 2010
Posts: 29,609
SapperTitan
Taking Requests
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Taking Requests
Joined: Nov 2010
Posts: 29,609 |
Contact Skylar on here you can find him in the pinned post in optics section. He will take care of it quickly.
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Re: SWFA question
[Re: SapperTitan]
#6121077
01/06/16 02:41 AM
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Joined: Feb 2009
Posts: 2,735
BobG
OP
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OP
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Posts: 2,735 |
Contact Skylar on here you can find him in the pinned post in optics section. He will take care of it quickly. Ok cool. I was having trouble fining any posts by him. Thanks buddy
Gravley Custom Woodwork: Household Furniture, Custom Cabinetry and much more!
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Re: SWFA question
[Re: BobG]
#6121123
01/06/16 03:01 AM
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Joined: Aug 2012
Posts: 4,432
TFF Caribou
Extreme Tracker
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Extreme Tracker
Joined: Aug 2012
Posts: 4,432 |
Why do so many guys have a hard time picking up a phone or writing an email, but will post on a forum. Geeze. Just call them. Not sure what you expected to hear. "Oh yea, SWFA always takes 6 weeks to get you a package. Obviously it was lost or stolen.
Rant over.
Last edited by Tff caribou; 01/06/16 03:01 AM.
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington
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Re: SWFA question
[Re: TFF Caribou]
#6121136
01/06/16 03:05 AM
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Joined: Mar 2012
Posts: 3,809
Cleric
Extreme Tracker
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Extreme Tracker
Joined: Mar 2012
Posts: 3,809 |
Why do so many guys have a hard time picking up a phone or writing an email, but will post on a forum. Geeze. Just call them. Not sure what you expected to hear. "Oh yea, SWFA always takes 6 weeks to get you a package. Obviously it was lost or stolen.
Rant over. They could have back ordered it and not notified They could have not shipped it There are many ways swfa messes up. And he tried to call but they didn't answer
Last edited by Cleric; 01/06/16 03:06 AM.
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Re: SWFA question
[Re: TFF Caribou]
#6121137
01/06/16 03:06 AM
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Joined: Feb 2009
Posts: 2,735
BobG
OP
Veteran Tracker
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OP
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Joined: Feb 2009
Posts: 2,735 |
Why do so many guys have a hard time picking up a phone or writing an email, but will post on a forum. Geeze. Just call them. Not sure what you expected to hear. "Oh yea, SWFA always takes 6 weeks to get you a package. Obviously it was lost or stolen.
Rant over. You should've probably read more posts before saying this...
Gravley Custom Woodwork: Household Furniture, Custom Cabinetry and much more!
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Re: SWFA question
[Re: BobG]
#6121143
01/06/16 03:09 AM
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Joined: Aug 2012
Posts: 4,432
TFF Caribou
Extreme Tracker
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Extreme Tracker
Joined: Aug 2012
Posts: 4,432 |
Why do so many guys have a hard time picking up a phone or writing an email, but will post on a forum. Geeze. Just call them. Not sure what you expected to hear. "Oh yea, SWFA always takes 6 weeks to get you a package. Obviously it was lost or stolen.
Rant over. You should've probably read more posts before saying this... Yes I should have. I read it the first time about 40 minutes ago, and re opened the thread and posted. Didn't realize you had provided an update. My apologies.
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington
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Re: SWFA question
[Re: TFF Caribou]
#6121149
01/06/16 03:11 AM
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Joined: Feb 2009
Posts: 2,735
BobG
OP
Veteran Tracker
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OP
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Posts: 2,735 |
Why do so many guys have a hard time picking up a phone or writing an email, but will post on a forum. Geeze. Just call them. Not sure what you expected to hear. "Oh yea, SWFA always takes 6 weeks to get you a package. Obviously it was lost or stolen.
Rant over. You should've probably read more posts before saying this... Yes I should have. I read it the first time about 40 minutes ago, and re opened the thread and posted. Didn't realize you had provided an update. My apologies. All good bud. Probably would have helped to say I called them in the OP. I'll edit it.
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