Main Menu
Newest Members
Bisley Jack, Tundra-Tex, bigcoyote, Buck skinner 5, elizeabthenall
63661 Registered Users
Top Posters
dogcatcher 87479
stxranchman 52747
bill oxner 46661
RKHarm24 44577
rifleman 44360
BOBO the Clown 43561
BMD 40879
Big Orn 37484
SnakeWrangler 35528
txshntr 35176
Forum Stats
63661 Members
45 Forums
452617 Topics
6254018 Posts

Max Online: 16728 @ 03/25/12 08:51 AM
Topic Options
#7186206 - 06/01/18 09:16 PM +++Nikon Customer Service+++
5Redman8 Offline
Pro Tracker

Registered: 12/24/07
Posts: 1247
Loc: Forney TX
Two different stories about their customer service....

Several years ago I dropped my ATB binocs off my 4 wheeler and drove onlcer them. Called Nikon and explained it was completely my fault and I was just hoping they could repair them at a cost to me. Instead, they sent me a brand new pair.

Last month, I was stretching the legs of my 30-06 and decided to dial in windage into my 15-20 year old Nikon tactical(that I bought second-hand)....I usually just hold for wind. Well my windage knob was difficult and gritty while turning.

Called Nikon and they said to send it in. In the meantime I asked what to replace it with and Bart Hege from here on THF PMed me about the repair. He communicated with Nikon and they sent me their top of the line scope as a replacement.

Their warranty is why I stick with Nikon.

#7186421 - 06/02/18 10:05 AM Re: +++Nikon Customer Service+++ [Re: 5Redman8]
Barton H Offline

Registered: 08/24/10
Posts: 111
Loc: Denton,Tx
Glad I could help you out! Thank you for the mention!
I am a longtime hunter and I am here to answer any questions on Nikon hunting optics you may have. I will also be sharing new products and specials on occasion.

Nikon Pro Staff

#7186704 - 06/02/18 04:12 PM Re: +++Nikon Customer Service+++ [Re: 5Redman8]
rogerh Online   content
Bird Dog

Registered: 04/26/13
Posts: 296
Loc: Lampasas
I've always had good results from Nikon.

#7186840 - 06/02/18 06:29 PM Re: +++Nikon Customer Service+++ [Re: 5Redman8]
Amarillo.Hunter Offline

Registered: 01/24/16
Posts: 175
Loc: Amarillo, TX
Glad you had experienced great customer service.

The only time I sent something into Nikon (range finder), I received an email that told me that they were out of warranty, and well basically tough dog doo.

Was not impressed and they have not and will not receive any of my business now or in the future.

#7190825 - 06/06/18 10:31 PM Re: +++Nikon Customer Service+++ [Re: 5Redman8]
patriot07 Offline
Veteran Tracker

Registered: 11/06/11
Posts: 2401
Loc: Royse City, TX
Nikon's DSLR customer service is quite good. Never used their sport optics CS, but it doesn't surprise me to hear stories like this.


© 2004-2018 OUTDOOR SITES NETWORK all rights reserved USA and Worldwide