I received a reply from their Tech Support/Customer Service lead. He is sending me a pick up call tag for me to send the "bad" cartridge back for inspection to see what happened and "get new ammo to me" not sure I want any.
I'll post up what the final outcome is.
Edited by Buzzsaw (02/16/18 10:24 PM)
"I ain't here for a long time, I'm here for a good time"
King George Strait