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#6975699 - 11/28/17 07:41 PM ATN up to their old tricks again!
Dale Wilson Offline
Light Foot

Registered: 04/19/15
Posts: 28
Well ATN up to their old tricks again! Denying my rebate because of the serial number not correct. Can anyone tell me what the serial number is in the proper format?

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#6975714 - 11/28/17 07:48 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
RiverRider Online   content
THF Trophy Hunter

Registered: 11/11/07
Posts: 8141
Loc: Wise Co.
Looks like L zero four one N to me.
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#6975729 - 11/28/17 07:56 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
Midwaytmm Offline
Tracker

Registered: 09/14/16
Posts: 571
Send that picture, via email, to customer svc. Ask them what the serial number is. Good luck..........

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#6975738 - 11/28/17 08:02 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
DocHorton Online   content
THF Trophy Hunter

Registered: 12/06/10
Posts: 5049
Loc: DFW
L zero four I (eye) N.


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#6975794 - 11/28/17 08:43 PM Re: ATN up to their old tricks again! [Re: DocHorton]
FiremanJG Online   content
THF Celebrity

Registered: 12/16/08
Posts: 25217
Loc: Wolfe City, TX
Originally Posted By: DocHorton
L zero four I (eye) N.

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#6975839 - 11/28/17 09:12 PM Re: ATN up to their old tricks again! [Re: Midwaytmm]
llbts1 Offline
Bird Dog

Registered: 01/09/08
Posts: 264
Loc: Aledo
Originally Posted By: Midwaytmm
Send that picture, via email, to customer svc. Ask them what the serial number is. Good luck..........

X2

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#6975859 - 11/28/17 09:28 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
Pig_Popper Online   content
Pro Tracker

Registered: 08/16/15
Posts: 1638
Loc: Fort Worth
Return it - that'll teach them
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#6975873 - 11/28/17 09:38 PM Re: ATN up to their old tricks again! [Re: FiremanJG]
2Beez Online   happy
Chihuahua

Registered: 07/17/15
Posts: 10899
Loc: Lake Texoma, TX
Originally Posted By: FiremanJG
Originally Posted By: DocHorton
L zero four I (eye) N.

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#6975878 - 11/28/17 09:42 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
patriot07 Online   content
Veteran Tracker

Registered: 11/06/11
Posts: 2448
Loc: Royse City, TX
Rule of engineering - Do not use letters O, S, Q, I, Z, or X in any way, shape, or form unless they're part of a normal word. I can be confused with one. O and Q can be confused with zero. Z and S can be confused with two. X implies a field needing input. I would have sent them L - zero - four - one - N, because any engineer worth his salt reads that serial number that way. In something like a serial number, you should also omit the use of 1 and 2 for the same reasons. Numbers are typically unavoidable on engineering drawings.

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#6975917 - 11/28/17 10:20 PM Re: ATN up to their old tricks again! [Re: patriot07]
LFD2037 Online   happy
THF Trophy Hunter

Registered: 11/05/08
Posts: 7702
Loc: TEXAS
Originally Posted By: patriot07
Rule of engineering - Do not use letters O, S, Q, I, Z, or X in any way, shape, or form unless they're part of a normal word. I can be confused with one. O and Q can be confused with zero. Z and S can be confused with two. X implies a field needing input. I would have sent them L - zero - four - one - N, because any engineer worth his salt reads that serial number that way. In something like a serial number, you should also omit the use of 1 and 2 for the same reasons. Numbers are typically unavoidable on engineering drawings.

Just make them all numbers or all letters. Problem solved!
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#6975934 - 11/28/17 10:50 PM Re: ATN up to their old tricks again! [Re: LFD2037]
patriot07 Online   content
Veteran Tracker

Registered: 11/06/11
Posts: 2448
Loc: Royse City, TX
Originally Posted By: LFD2037
Originally Posted By: patriot07
Rule of engineering - Do not use letters O, S, Q, I, Z, or X in any way, shape, or form unless they're part of a normal word. I can be confused with one. O and Q can be confused with zero. Z and S can be confused with two. X implies a field needing input. I would have sent them L - zero - four - one - N, because any engineer worth his salt reads that serial number that way. In something like a serial number, you should also omit the use of 1 and 2 for the same reasons. Numbers are typically unavoidable on engineering drawings.

Just make them all numbers or all letters. Problem solved!
I would use all letters and omit the use of the prohibited letters. Easy solution with the most possible combinations. But a "serial number" that's all letters might aggravate more emotional folks.

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#6976904 - 11/29/17 06:12 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
JCCinOhio Offline
Woodsman

Registered: 08/27/14
Posts: 105
ATN.. and customer service... LOL...

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#6976945 - 11/29/17 06:45 PM Re: ATN up to their old tricks again! [Re: Dale Wilson]
TX Grubby Offline
Woodsman

Registered: 01/18/14
Posts: 213
Loc: Rockwall, TX
If you haven't already, join up at http://atnowners.com/ ATN Customer Service members are on that can assist you. I have found them to be very helpful.

Hope it helps bud.

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#7209637 - 06/27/18 08:30 AM Re: ATN up to their old tricks again! [Re: Dale Wilson]
Dale Wilson Offline
Light Foot

Registered: 04/19/15
Posts: 28
Well I hate to bring up ATN again but after all of this time, I never received the rebate on my ATN scope. Anyone else get shafted by ATN and their rebate company garvinpromo.com? Supposedly it was sent 2 times since December.

Response

Hello Dale,
This rebate ended on 12/31/2017 and was closed on 4/30/2018. We have been advised by American Technologies Network Corporate office that we can no longer reissue checks, submit or resubmit rebate information for validation. Please keep in mind we are a third-party company and we only process rebates for American Technologies Network and I am sorry but there is nothing more we can do at the rebate center.

Thank you,
Wendy
Customer Service

Thank you,

Rebate Customer Service

Department # : AN 17-3802
Purchase Item :
Rebate Code :
Message : email sent also: It is 6/27/2018 and I never received the prepaid card. Please deactivate and reissue the prepaid card. Since this is the second time it has been lost in the mail I would appreciate it if you could send the replacement as soon as possible. Thank You, Dale

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#7209711 - 06/27/18 09:35 AM Re: ATN up to their old tricks again! [Re: Dale Wilson]
Outdoor Legacy Gear Offline
Woodsman

Registered: 03/18/11
Posts: 249
Loc: Appleby, TX
So they said it got "lost in the mail"....twice? Wow. shocked
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