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Zeiss Service #6954232 11/10/17 03:32 PM
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Deerhunter61 Offline OP
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Has anyone had to do business with Zeiss Service? If so how do you get them to return your calls or emails?

Re: Zeiss Service [Re: Deerhunter61] #6954383 11/10/17 05:18 PM
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RHutch Offline
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Yes I have but it's been a year or so. Just called them and got a guy on the third ring.
His name was Owen.

Re: Zeiss Service [Re: Deerhunter61] #6958254 11/13/17 04:27 PM
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fast88 Offline
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I have had no problems getting anyone on the phone during business hours. They were very helpful and friendly.

Re: Zeiss Service [Re: Deerhunter61] #6960372 11/14/17 10:07 PM
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Rob M Offline
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Ive called them before, but their warranty is hit or miss. They no longer produced my conquest model that was under warranty and wanted me to pay $200 for a comparable model replacement.


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Re: Zeiss Service [Re: Rob M] #6962848 11/16/17 06:20 PM
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aggiehunter03 Online Content
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Originally Posted By: Rob M
Ive called them before, but their warranty is hit or miss. They no longer produced my conquest model that was under warranty and wanted me to pay $200 for a comparable model replacement.


I'd be happy to do that. The HD5 would be a nice upgrade for $200.

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