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#6954232 - 11/10/17 09:32 AM Zeiss Service
Deerhunter61 Offline
THF Trophy Hunter

Registered: 08/27/08
Posts: 7675
Loc: DFW
Has anyone had to do business with Zeiss Service? If so how do you get them to return your calls or emails?

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#6954383 - 11/10/17 11:18 AM Re: Zeiss Service [Re: Deerhunter61]
RHutch Offline
Bird Dog

Registered: 05/25/13
Posts: 485
Loc: Frisco
Yes I have but it's been a year or so. Just called them and got a guy on the third ring.
His name was Owen.

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#6958254 - 11/13/17 10:27 AM Re: Zeiss Service [Re: Deerhunter61]
fast88 Offline
Tracker

Registered: 10/13/13
Posts: 690
Loc: Smithville TX
I have had no problems getting anyone on the phone during business hours. They were very helpful and friendly.

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#6960372 - 11/14/17 04:07 PM Re: Zeiss Service [Re: Deerhunter61]
Rob M Offline
Tracker

Registered: 04/13/11
Posts: 822
Loc: Sanger, TX
Ive called them before, but their warranty is hit or miss. They no longer produced my conquest model that was under warranty and wanted me to pay $200 for a comparable model replacement.
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#6962848 - 11/16/17 12:20 PM Re: Zeiss Service [Re: Rob M]
aggiehunter03 Offline
Veteran Tracker

Registered: 11/13/09
Posts: 2796
Loc: Mineral Wells, Texas
Originally Posted By: Rob M
Ive called them before, but their warranty is hit or miss. They no longer produced my conquest model that was under warranty and wanted me to pay $200 for a comparable model replacement.


I'd be happy to do that. The HD5 would be a nice upgrade for $200.
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