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Max Online: 16728 @ 03/25/12 08:51 AM
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#6951704 - 11/08/17 01:17 PM Customer service: Precision Reflex
P_102 Offline
Pro Tracker

Registered: 09/23/08
Posts: 1107
Loc: Grapevine
Broke an 'ear' (not sure what it's really called, part of scope ring mount that overlaps picatinny rail) off about an hour ago, called PR and spoke to Tony, he asked for a pic....sent 5 min. later to his personal phone, he just text that he's sending a complete set along with pre-stamped box to return other. Great service!

P_102
_________________________
Do not trifle in the affairs of dragons, for thou art crunchy and taste good with ketchup.

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#6951875 - 11/08/17 02:59 PM Re: Customer service: Precision Reflex [Re: P_102]
Judd Online   content


Registered: 01/22/09
Posts: 11935
Loc: Wylie, TX
Invest in a in/lbs torque wrench and I'll doubt you'll ever break another.

GREAT Service for them to replace something that if I had to bet you over tightened wink
_________________________
Originally Posted By: Phil Robertson
Don't let your ears hear what your eyes didn't see, and don't let your mouth say what your heart doesn't feel

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#6952546 - 11/09/17 04:47 AM Re: Customer service: Precision Reflex [Re: P_102]
P_102 Offline
Pro Tracker

Registered: 09/23/08
Posts: 1107
Loc: Grapevine
Have one and use it, Judd. Wasn't even close to over tightening....If I screwed up, which is possible with anyone, it may have been that it wasn't settled properly on the rail. P_102
_________________________
Do not trifle in the affairs of dragons, for thou art crunchy and taste good with ketchup.

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#6952818 - 11/09/17 08:58 AM Re: Customer service: Precision Reflex [Re: P_102]
Judd Online   content


Registered: 01/22/09
Posts: 11935
Loc: Wylie, TX
I'm wrong then...I've done the same thing prior to getting my wrench wink
_________________________
Originally Posted By: Phil Robertson
Don't let your ears hear what your eyes didn't see, and don't let your mouth say what your heart doesn't feel

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