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#6881302 - 09/07/17 03:18 PM Burris Customer Service
cblackall Offline
Woodsman

Registered: 05/12/16
Posts: 224
Loc: Lewisville, TX
Just got off the phone with Burris, and was impressed enough with their level of service that I figured I'd share. I have an XTR II (bought used) that needed new flip up lens covers and a sunshade. I know I can buy Butler Creeks anywhere, but I prefer the stock Burris covers. I called with a credit card ready, simply to ask where I could purchase these items, as parts weren't listed on their website. All they asked for was an address, and said they were in the mail! Total time spent on phone, start to finish - 3 minutes.

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#6881327 - 09/07/17 03:46 PM Re: Burris Customer Service [Re: cblackall]
YellowDog Offline
Tracker

Registered: 09/27/12
Posts: 839
Loc: No Place to Hunt/Fish
Nice hammer
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#6881575 - 09/07/17 09:04 PM Re: Burris Customer Service [Re: cblackall]
FiremanJG Online   content
THF Celebrity

Registered: 12/16/08
Posts: 26073
Loc: Wolfe City, TX
That's top notch. What dealings I've had with them have been on the same plane. Good folks to deal with. They really are doing good work.
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#6881578 - 09/07/17 09:05 PM Re: Burris Customer Service [Re: cblackall]
FiremanJG Online   content
THF Celebrity

Registered: 12/16/08
Posts: 26073
Loc: Wolfe City, TX
And Butler Creeks are a waste of money. Burris caps are far better, though I've broken them too. peep
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Precision Rifle Instruction
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#6884216 - 09/11/17 01:05 PM Re: Burris Customer Service [Re: cblackall]
Ben SportOptics Offline
Light Foot

Registered: 04/21/16
Posts: 38
Loc: Louisiana
I usually deal with Chris over there. He's a pretty good fella.
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