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#6862199 - 08/19/17 09:10 PM Props to Pulsar/Sellmark
CharlieCTx Offline
Pro Tracker

Registered: 05/27/13
Posts: 1757
Loc: Flower Mound, TX
I have to give a public thank you to Pulsar and Sellmark. My XD50A stopped sending video out, sent it in for a warranty repair and they replaced it with an XQ50.

That's great customer service.
_________________________
Charlie

M&P-10+AAC Cyclone - Kel-Tec RFB+Griffin Sportsman Ultra Light 300
Pulsar Apex XQ-50
ATN OTS 336-70mm 60hz Thermal Monocular
ATN OTS 336-30mm 9hz Thermal Monocular
ATN NVM14 NV Monocular

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#6862263 - 08/19/17 10:26 PM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
Double Naught Spy Offline
THF Trophy Hunter

Registered: 05/18/11
Posts: 5616
Loc: Forestburg, Montague Cnty, TX
Excellent!
_________________________
Si vis pacem cum sus, para bellum.
My Videos https://www.youtube.com/user/HornHillRange

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#6862768 - 08/20/17 02:57 PM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
MDMORROW Offline
Veteran Tracker

Registered: 01/10/11
Posts: 2961
Loc: McKinney & Pottsboro, TX
Solid!!
_________________________

Night Vision / Thermal / Shooting Tripods / Accessories
www.nightvisionoutfitters.com
sales@nightvisionoutfitters.com

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#6863602 - 08/21/17 10:23 AM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
Outdoor Legacy Gear Offline
Woodsman

Registered: 03/18/11
Posts: 249
Loc: Appleby, TX
And that's why you buy Pulsar.

Out of curiosity, how long did it take for the return/replacement to be completed?
_________________________

Night Vision, Thermal & Accessories
Pulsar, Sightmark, FLIR/Armasight, Trijicon & More
OutdoorLegacyGear.com
(877)350-1818


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#6863621 - 08/21/17 10:45 AM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
Always ready 2 hunt Offline
Pro Tracker

Registered: 07/31/15
Posts: 1444
That's a good deal and excellent customer service. I'll be buying Pulsar soon

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#6863655 - 08/21/17 11:11 AM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
Hunter-Steve Offline
Pro Tracker

Registered: 01/17/10
Posts: 1093
Loc: Plano. TX
That is why I have been using Pulsar NV for the past 5 years. Their customer service is above and beyond what you get from other vendors.
_________________________
NRA Life Member - NRA Certified Instructor

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#6863779 - 08/21/17 12:31 PM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
deereguy Offline
Woodsman

Registered: 02/05/15
Posts: 187
Loc: Michigan
Exactly what I would expect from the both Sightmark and Pulsar....just a great company all around.
_________________________
Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors

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#6863857 - 08/21/17 01:22 PM Re: Props to Pulsar/Sellmark [Re: deereguy]
bornforit Offline
Bird Dog

Registered: 12/11/06
Posts: 357
Loc: Longview, Tx
Originally Posted By: deereguy
Exactly what I would expect from the both Sightmark and Pulsar....just a great company all around.


^^^^ What he said

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#6863964 - 08/21/17 02:37 PM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
Vern1 Offline
Veteran Tracker

Registered: 09/13/11
Posts: 2280
Loc: Pettytown, TX, US of A
Had same experience with my Pulsar N750 when it wouldn't hold zero.
Sent it in on Thursday, had email confirmation of problem on Friday, had tracking number on Monday and delivered on Tuesday.
And they sent a new Pulsar N750A in it's place.
_________________________
Cheers,
Vern1
Texans since The Old 300 in 1824
NRA Lifetime Member

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#6865108 - 08/22/17 12:32 PM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
garbs Offline
Outdoorsman

Registered: 12/15/11
Posts: 65
Loc: Austin
Yep, Pulsar's customer service is as good as it gets. I will continue to buy and recommend Pulsar/Sightmark gear because it's nice to know that they'll have your back if something happens with it. And they're right in Texas so shipping usually only takes a day.

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#6879158 - 09/05/17 02:08 PM Re: Props to Pulsar/Sellmark [Re: CharlieCTx]
bigjoe8565 Offline
THF Trophy Hunter

Registered: 06/30/08
Posts: 5383
Loc: Mesquite, Tx
They treated me right on a Photon that had issues. They just gave me a new scope which was an upgraded version.

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