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#6627763 - 01/11/17 02:41 PM GoLight story...
lawndart956 Offline
Outdoorsman

Registered: 11/02/14
Posts: 71
This does not seem to happen very much anymore so I thought I would tell the room about it.

I recently purchased a remote control spot light made by GoLight off the internet. I found a good deal on a web sight I had never heard of and purchased the light.
When the light came in it was broken out of the box. The retail price on this thing is around $600 so I was not to happy about it. I contacted the seller and began the long road of trying to return the busted light. Before I knew the light was broken I had already emailed GoLight to ask about what mounting shoe I needed for it. Once I realized the light was broken I let Jason at GoLight know that I had an issue with the light and needed to do a return through the seller before I would be ordering any accessory's. Jason then volunteered to do the return through GoLight and after telling him my application he suggested a better light for what I was doing that was slightly more money. Long story short, I sent GoLight my broken light and was sent back a light that better fit my needs and all the accessory's we had spoke about free of charge and in about 2 weeks! The lights have a full warranty but the way the issue was taken care of was top notch.

I don't think I have ever had a customer service experience like this before. I have not had a chance to really use the light but so far GoLight has really impressed me and I would highly recommend them.

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#6628428 - 01/11/17 10:08 PM Re: GoLight story... [Re: lawndart956]
TEXASLEFTY Online   content
THF Trophy Hunter

Registered: 10/26/07
Posts: 6800
Loc: The Island Cres
They are awesome lights!! Your the first person I've have ever heard deal with fhem.....
_________________________
leftytex, NOT!

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#6639158 - 01/18/17 11:55 PM Re: GoLight story... [Re: lawndart956]
FRA Offline
Outdoorsman

Registered: 10/31/10
Posts: 67
I had great luck with their customer service talking me through converting a 24V to 12V. Good folks to do business with. I gave one to a buddy and have one sitting on a shelf for myself. Sooner or later I'll figure out how I want to mount and use them.

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