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Foxpro Customer Service
#6295091
05/11/16 04:21 PM
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Joined: Nov 2009
Posts: 3,448
aggiehunter03
OP
Veteran Tracker
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OP
Veteran Tracker
Joined: Nov 2009
Posts: 3,448 |
More often than not somebody gets on the internet to bash a company over a bad experience. I just wanted to say I sent my Hellfire in because the remote was turning off sometimes when I hit mute. Scott, who spoke English (not Engrish), and was located in Pennsylvania, 'Merica took my order and responded via email to let me know they had my call, estimated how long to get it back to me, and made sure it was covered under warranty. Got it back good as new. I'm not sponsored, affiliated, nor do I know anybody there and I could just as easily have bought another brand. Just wanted to share my experience.
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Re: Foxpro Customer Service
[Re: aggiehunter03]
#6295511
05/11/16 10:02 PM
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Joined: Feb 2014
Posts: 968
dogdown23
Tracker
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Tracker
Joined: Feb 2014
Posts: 968 |
Foxpro is 2nd to none in customer service and technical support. Good American made product with excellent customer support. For those reasons Foxpro is the only call I'll use.
Dogdown
The only thing that'll stop a bad man with a gun, is a good man with a gun.
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Re: Foxpro Customer Service
[Re: aggiehunter03]
#6299016
05/15/16 02:06 PM
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Joined: Nov 2011
Posts: 3,633
DStroud
Extreme Tracker
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Extreme Tracker
Joined: Nov 2011
Posts: 3,633 |
Genuinely good folks there at Foxpro.
"Anyone taking up handloading necessarily plays with unknown factors and takes chances. But so does anyone who drives a car,goes to a cocktail party,eats in a restaurant,or gets married."
Jack O'Connor 1963
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Re: Foxpro Customer Service
[Re: aggiehunter03]
#6301375
05/17/16 03:28 PM
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Joined: Apr 2006
Posts: 4,683
CitySlickerHunter
Extreme Tracker
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Extreme Tracker
Joined: Apr 2006
Posts: 4,683 |
"I can't be over gunned because the animal can't be over dead"-Elmer Keith 10/30/2012 I VOTED for The American
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Re: Foxpro Customer Service
[Re: aggiehunter03]
#6301396
05/17/16 03:39 PM
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Joined: Apr 2011
Posts: 29,034
Western
THF Celebrity
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THF Celebrity
Joined: Apr 2011
Posts: 29,034 |
Good to see a good review, all to often we don't think about it until there is a problem.Hope you left the same review where you bought it for other potential buyers, I often rely on reviews.
If at first you dont succeed, then skydiving is not for you..
"Don't trust everything you read on the Internet"- Abraham Lincoln Dennis
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Re: Foxpro Customer Service
[Re: aggiehunter03]
#6301759
05/17/16 09:01 PM
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Joined: May 2009
Posts: 24,344
dkershen
Rev Dave
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Rev Dave
Joined: May 2009
Posts: 24,344 |
I had the same positive experience on a Scorpion. Very good customer service.
To be sure of hitting the target, shoot first and call whatever you hit the target.www.NewHopeEquine.com - Health and Healing through Horses.
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Re: Foxpro Customer Service
[Re: aggiehunter03]
#6310453
05/25/16 03:52 AM
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Joined: Feb 2006
Posts: 1,692
cattle69
Pro Tracker
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Pro Tracker
Joined: Feb 2006
Posts: 1,692 |
They are absolutely the best in customer service!
President and cofounder of magical pellet club.
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