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#6295091 - 05/11/16 11:21 AM Foxpro Customer Service
aggiehunter03 Offline
Veteran Tracker

Registered: 11/13/09
Posts: 2777
Loc: Mineral Wells, Texas
More often than not somebody gets on the internet to bash a company over a bad experience. I just wanted to say I sent my Hellfire in because the remote was turning off sometimes when I hit mute. Scott, who spoke English (not Engrish), and was located in Pennsylvania, 'Merica took my order and responded via email to let me know they had my call, estimated how long to get it back to me, and made sure it was covered under warranty. Got it back good as new. I'm not sponsored, affiliated, nor do I know anybody there and I could just as easily have bought another brand. Just wanted to share my experience.

#6295511 - 05/11/16 05:02 PM Re: Foxpro Customer Service [Re: aggiehunter03]
dogdown23 Offline

Registered: 02/15/14
Posts: 958
Loc: TX
Foxpro is 2nd to none in customer service and technical support. Good American made product with excellent customer support. For those reasons Foxpro is the only call I'll use.

The only thing that'll stop a bad man with a gun, is a good man with a gun.

#6299016 - 05/15/16 09:06 AM Re: Foxpro Customer Service [Re: aggiehunter03]
DStroud Online   content
Pro Tracker

Registered: 11/02/11
Posts: 1679
Loc: Waco
Genuinely good folks there at Foxpro.
"Anyone taking up handloading necessarily plays with unknown factors and takes chances. But so does anyone who drives a car,goes to a cocktail party,eats in a restaurant,or gets married."

Jack O'Connor 1963

#6301375 - 05/17/16 10:28 AM Re: Foxpro Customer Service [Re: aggiehunter03]
CitySlickerHunter Online   happy
Extreme Tracker

Registered: 04/01/06
Posts: 3850
Loc: Tarrant County,TX
"I can't be over gunned because the animal can't be over dead"-Elmer Keith
10/30/2012 I VOTED for The American

#6301396 - 05/17/16 10:39 AM Re: Foxpro Customer Service [Re: aggiehunter03]
Western Offline
THF Celebrity

Registered: 04/20/11
Posts: 25909
Loc: Wise County Texas
Good to see a good review, all to often we don't think about it until there is a problem.Hope you left the same review where you bought it for other potential buyers, I often rely on reviews.
“Never be afraid to try something new, or diy. Remember, amateurs built the Ark, professionals built the Titanic”

Friends don't let Friends drink and post.......

The first 5 day's after the weekend, are the hardest....


#6301759 - 05/17/16 04:01 PM Re: Foxpro Customer Service [Re: aggiehunter03]
dkershen Online   content

Registered: 05/14/09
Posts: 18021
Loc: Denton/Argyle
I had the same positive experience on a Scorpion. Very good customer service. up

To be sure of hitting the target, shoot first and call whatever you hit the target.

#6307525 - 05/22/16 07:33 PM Re: Foxpro Customer Service [Re: aggiehunter03]
TTUGrad08 Online   content

Registered: 07/13/08
Posts: 882

#6310453 - 05/24/16 10:52 PM Re: Foxpro Customer Service [Re: aggiehunter03]
cattle69 Offline
Pro Tracker

Registered: 02/15/06
Posts: 1666
Loc: san angelo
They are absolutely the best in customer service!

President and cofounder of magical pellet club.


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