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Max Online: 16728 @ 03/25/12 08:51 AM
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#6251343 - 04/07/16 04:05 PM Champion Generator Customer Service (Use Sta-bil)
Shotgun Willie Offline
Tracker

Registered: 01/05/10
Posts: 867
Loc: McKinney, TX
We've got a Champion 3500 watt generator that's been running without a hitch for several years now. That is, until this year when the ethanol gremlin finally caught up with us. The gas tank rusted on the inside, clogged the filter, and filled the carb with some level of nasty you don't even want to see. I called them up to order a new tank, fuel cap, filter, and gauge. I explained up front that it was caused by negligence, and that I wanted to buy these parts. Their response? You go ahead and pay for the tank, we'll cover the other parts and install them onto the tank before we ship it. I thought that was nice of them.

The tank got here, I drained the old one, and in process, I broke the petcock. I called them to order another one, along with the fuel line that goes to the carb.

"Okay, I've got your address right here. We'll put it in the mail tomorrow. No charge."

I'm amazed at the level of customer service. You just don't see that any more.

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#6251352 - 04/07/16 04:15 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
Shotgun Willie Offline
Tracker

Registered: 01/05/10
Posts: 867
Loc: McKinney, TX



This is why you should use Sta-Bil.

[edit]There should be a picture there.

[edit2]Holy cow, huge pic. I give up.


Edited by Shotgun Willie (04/07/16 05:56 PM)

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#6251372 - 04/07/16 04:40 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
blazin Offline
Veteran Tracker

Registered: 10/25/11
Posts: 2036
Loc: Texas
Really great generators to me for the money and now seeing how well their customer service is even makes them better!

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#6251383 - 04/07/16 04:49 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
Western Online   content
THF Celebrity

Registered: 04/20/11
Posts: 24464
Loc: Wise County Texas
Originally Posted By: Shotgun Willie


This is why you should use Sta-Bil.

There should be a picture there...


X's 2, in any small motor/engine that sits any time. I also use seafoam with it as well. After you have to buy a few carbs for $200, you will sure figure it out in a hurry. Small jetted carbs that are Cali complaint, are the worst bang

Ethanol is the debil
_________________________
Friends don't let Friends drink and post.......

The first 5 day's after the weekend, are the hardest....

Dennis


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#6251581 - 04/07/16 07:44 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
BigPig Offline
THF Celebrity

Registered: 08/27/09
Posts: 10658
Loc: Forney, Tx
I'll have to take a video of my Champion 3500 watt next time I use it. It shakes so bad at idle that people think it's a Harley
_________________________
Originally Posted By: bill oxner
Ever spit it out rather than swallow it?

Originally Posted By: pegasaurus
Enjoy it while you can. One day you might be complaining about NOT getting random pop-ups in the morning. grin

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#6252072 - 04/08/16 09:37 AM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
Sidebuster Offline


Registered: 01/31/09
Posts: 166
Loc: Rowlett
If you check around, you can find non-ethanol gas. That's all I use in my lawn equipment, atv. I buy it in Greenville.

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#6252130 - 04/08/16 10:12 AM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Sidebuster]
Western Online   content
THF Celebrity

Registered: 04/20/11
Posts: 24464
Loc: Wise County Texas
Originally Posted By: Sidebuster
If you check around, you can find non-ethanol gas. That's all I use in my lawn equipment, atv. I buy it in Greenville.


Not always so, if you look at this map, you will see a huge void near the metromess. (zoom in)

http://www.pure-gas.org/extensions/map.html
_________________________
Friends don't let Friends drink and post.......

The first 5 day's after the weekend, are the hardest....

Dennis


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#6252840 - 04/08/16 10:21 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: BigPig]
blazin Offline
Veteran Tracker

Registered: 10/25/11
Posts: 2036
Loc: Texas
Originally Posted By: BigPig
I'll have to take a video of my Champion 3500 watt next time I use it. It shakes so bad at idle that people think it's a Harley


Here is mine, doesn't shake any worse than most i've seen.

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#6252982 - 04/09/16 07:21 AM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
rogerh Online   content
Woodsman

Registered: 04/26/13
Posts: 210
Loc: central texas
I use the marine stabil in all my equipment I think it dos a better
job fighting the ethanol.

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#6253060 - 04/09/16 08:55 AM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
TxHunter80 Online   content
Bird Dog

Registered: 01/04/15
Posts: 354
I drive about 25 minutes to buy ethanol free fuel for all my small engines. You would be suprised how much time it saves on repairs.

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#6253967 - 04/09/16 11:22 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: Shotgun Willie]
BigPig Offline
THF Celebrity

Registered: 08/27/09
Posts: 10658
Loc: Forney, Tx
blazin--- that thing is smoooooooth compared to mine
_________________________
Originally Posted By: bill oxner
Ever spit it out rather than swallow it?

Originally Posted By: pegasaurus
Enjoy it while you can. One day you might be complaining about NOT getting random pop-ups in the morning. grin

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#6254753 - 04/10/16 07:55 PM Re: Champion Generator Customer Service (Use Sta-bil) [Re: BigPig]
blazin Offline
Veteran Tracker

Registered: 10/25/11
Posts: 2036
Loc: Texas
Originally Posted By: BigPig
blazin--- that thing is smoooooooth compared to mine


Weird I'm wondering if yours isn't just running rough or something.

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