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Max Online: 16728 @ 03/25/12 08:51 AM
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#6135303 - 01/14/16 10:03 AM Tri-State Taxidermy - Disappointing Mount/Experience
rclester89 Offline
Light Foot

Registered: 10/26/09
Posts: 38
Loc: Austin, Tx
Good Morning folks, just wondering if anyone else has had a similar problem with Tri-State Taxidermy in Houston. I was under the impression Ben ran a top notch shop, but my experience has proven quite the opposite. Even after politely raising my concerns about some major problems with my mount (see pic of email), his apathetic response demonstrated customer service was about as low on his list of priorities as ensuring his customers received a quality product. All things considered I even felt it was worth posting my first review on yelp after such an unfortunate experience. http://www.yelp.com/biz/tri-state-taxidermy-houston







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#6135330 - 01/14/16 10:15 AM Re: Tri-State Taxidermy - Disappointing Mount/Experience [Re: rclester89]
HuntnFly67 Online   content
Extreme Tracker

Registered: 07/27/10
Posts: 4806
A 9 word response to a well written communication is quite disappointing; as is the bird you got back from the taxidermist. That bill color would bother the heck out of me.

You handled/are handling it the 'right' way.

Just out of curiosity, did he hit your initial estimated delivery date?
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meh

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#6135377 - 01/14/16 10:35 AM Re: Tri-State Taxidermy - Disappointing Mount/Experience [Re: HuntnFly67]
rclester89 Offline
Light Foot

Registered: 10/26/09
Posts: 38
Loc: Austin, Tx
No, he told me they were running behind and it would be about 8 months. I received the duck exactly 12 months after I dropped it off.
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#6135524 - 01/14/16 11:53 AM Re: Tri-State Taxidermy - Disappointing Mount/Experience [Re: rclester89]
Classic Rocks Offline
Pro Tracker

Registered: 09/18/12
Posts: 1913
I applaud you for your well executed email. I wish your professionalism had been mirrored in the response. I agree the duck is subpar.

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#6137745 - 01/15/16 05:08 PM Re: Tri-State Taxidermy - Disappointing Mount/Experience [Re: rclester89]
bigsky Online   content
Tracker

Registered: 09/11/09
Posts: 731
That's really frustrating. I know the top notch bird guys on here have salvaged a few poorly executed mounts and turned them into fabulous mounts. That certainly isn't the most cost effective method but it would preserve your personal trophy.

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#6139230 - 01/16/16 07:56 PM Re: Tri-State Taxidermy - Disappointing Mount/Experience [Re: rclester89]
breadman Online   content
Pro Tracker

Registered: 08/19/14
Posts: 1297
Loc: huntsville texas
some taxie`s dont relize or CARE what the mounts mean to the hunter , all they want is the money and strech out turnaround time way past what they stated when you droped it off , have had many , many bad experances whith basicly the same kind of responce .

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#6141081 - 01/18/16 09:19 AM Re: Tri-State Taxidermy - Disappointing Mount/Experience [Re: rclester89]
rclester89 Offline
Light Foot

Registered: 10/26/09
Posts: 38
Loc: Austin, Tx
Well if anyone has any suggestions for taxidermists near houston that could salvage mine, or I could at least take future mounts to, I'd welcome any suggestions. Appreciate the help/insight fellas.
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