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Max Online: 16728 @ 03/25/12 08:51 AM
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#6041181 - 11/20/15 06:14 PM dealing with SWFA
BassCat'99 Offline
Tracker

Registered: 02/15/13
Posts: 921
Loc: Stratford Texas
First order placed two days ago, fund withdrawn from account. Received email stating order order yesterday but no tracking number. Is this normal, I did call first and all pieces were in stock.I hate first orders, you don't have any experience to judge by.
_________________________
TS

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#6041217 - 11/20/15 06:43 PM Re: dealing with SWFA [Re: BassCat'99]
Shaner Online   content
Woodsman

Registered: 09/08/12
Posts: 156
Good company. Don't worry!

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#6041234 - 11/20/15 06:54 PM Re: dealing with SWFA [Re: BassCat'99]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
Should be okay. But who knows with them? Some people have had good experience others have had awful. Wait till Monday or Tuesday there shipping department is slow imo

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#6041935 - 11/21/15 11:06 AM Re: dealing with SWFA [Re: BassCat'99]
Big Fitz Offline
Veteran Tracker

Registered: 12/06/09
Posts: 2008
Loc: McKinney, TX
Reach out to Skylar@SWFA here on the forum. He is a great guy and has assisted me on many occasions. All of my dealings with SWFA have been 100% positive.
_________________________
Originally Posted By: syncerus
I prefer to think of myself as a control enthusiast. wink

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#6042387 - 11/21/15 06:10 PM Re: dealing with SWFA [Re: Big Fitz]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
Originally Posted By: Big Fitz
Reach out to Skylar@SWFA here on the forum. He is a great guy and has assisted me on many occasions. All of my dealings with SWFA have been 100% positive.


Be prepared for a difficult time if you call and ask for him

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#6042531 - 11/21/15 07:56 PM Re: dealing with SWFA [Re: BassCat'99]
daniel1381 Online   content
Extreme Tracker

Registered: 03/07/12
Posts: 3514
Loc: longview texas
I always ask for him and never any issue but sure please hold
_________________________
"From my cold dead hands"

"Any fool can criticize, condemn and complain - and most fools do."

Benjamin Franklin


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#6043160 - 11/22/15 11:14 AM Re: dealing with SWFA [Re: daniel1381]
FiremanJG Offline
THF Celebrity

Registered: 12/16/08
Posts: 17893
Loc: Wolfe City, TX
Originally Posted By: daniel1381
I always ask for him and never any issue but sure please hold


Same here.

If someone asks if they can help I just say Skylar and I have already started this project. I usually hear "say no more, I'll transfer you". Last time I got his voicemail, I left a message, and he called back about 10 minutes later. No problem.
_________________________


800 Yard Steel Rifle Range
Long Range Shooting Instruction
Memberships and Classes Available


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#6043163 - 11/22/15 11:19 AM Re: dealing with SWFA [Re: BassCat'99]
Cast Offline
THF Celebrity

Registered: 12/14/08
Posts: 14901
Loc: North Texas - God's Country
Relax. Take a breath. You are in very good hands. Shipping times stretch this time of year. Skylar gotchur back.
_________________________
Cast



I have a short attention spa

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#6043206 - 11/22/15 11:50 AM Re: dealing with SWFA [Re: BassCat'99]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
Haha. every time I call and ask for him. I get questioned. Last time the guy said the skylar would have to be able to tell him what we were going to talk about or he would not transfer me.


during the last time they screwed me I was working with a manager there and no one would transfer even when I asked for them buy name.

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#6043210 - 11/22/15 11:52 AM Re: dealing with SWFA [Re: Cleric]
FiremanJG Offline
THF Celebrity

Registered: 12/16/08
Posts: 17893
Loc: Wolfe City, TX
That's freakin nuts^^

I would probably twist off if they did that to me. What a bunch of crap!
_________________________


800 Yard Steel Rifle Range
Long Range Shooting Instruction
Memberships and Classes Available


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#6043216 - 11/22/15 11:58 AM Re: dealing with SWFA [Re: BassCat'99]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
Which is why I let everyone know how crappy there service can be. If you are a blessed person I guess they are great. If you are not lucky, you may get your product.

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#6043219 - 11/22/15 12:01 PM Re: dealing with SWFA [Re: BassCat'99]
Cast Offline
THF Celebrity

Registered: 12/14/08
Posts: 14901
Loc: North Texas - God's Country
This is not my experience at all.
_________________________
Cast



I have a short attention spa

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#6047214 - 11/24/15 10:17 AM Re: dealing with SWFA [Re: BassCat'99]
Skylar@SWFA Offline
Veteran Tracker

Registered: 04/16/11
Posts: 2757
Loc: SWFA Outdoors
Cleric I am not certain with whom you spoke, however I do apologize for the inconvenience it created. As Jason stated in regards to leaving voicemails. I diligently try to return calls the same day while it is still fresh. You are more than welcome to call.
(972)726-7348 ext. 8334.

I also check my PM's regularly as well.
_________________________

Please give me a call (972)726-7348 Ext. 8334
www.SWFA.com
www.SampleList.com
www.OpticsTalk.com

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#6047270 - 11/24/15 10:46 AM Re: dealing with SWFA [Re: BassCat'99]
Stickchunker Online   content
Pro Tracker

Registered: 08/25/08
Posts: 1308
Loc: Montgomery, Tx
This is crazy, I've never had a single problem with them. Skylar has always helped me out!
_________________________
In these times , 'I'll keep my God , my freedom , my gun and my money. Anyone that supports this insanity can keep "THE CHANGE".

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#6047286 - 11/24/15 10:52 AM Re: dealing with SWFA [Re: BassCat'99]
Cast Offline
THF Celebrity

Registered: 12/14/08
Posts: 14901
Loc: North Texas - God's Country
I'm fixin to drop big bucks on a SFP scope for long range, guess where I go to ensure good customer service?
_________________________
Cast



I have a short attention spa

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