Main Menu
Advertisement
Affiliates
Advertisement
Newest Members
GuyR, Ahornet55, Hunter307, Desmo, tripntx
60489 Registered Users
Top Posters
dogcatcher 77580
stxranchman 52092
RWH24 44568
rifleman 43790
BOBO the Clown 41127
BMD 40539
Big Orn 37484
txshntr 33685
bill oxner 32699
sig226fan (Rguns.com) 30580
facebook
Forum Stats
60489 Members
45 Forums
476372 Topics
6249216 Posts

Max Online: 16728 @ 03/25/12 08:51 AM
Topic Options
#6019446 - 11/09/15 11:41 AM Ordering optics from SWFA
JohnC Offline
Outdoorsman

Registered: 10/04/09
Posts: 62
So I ordered some Leica Geovid HD-R 10x 42 from SWFA (still pending, since they haven't shipped out yet.) I was going to order from cabelas but as we all know when SWFA says they will beat anyone's price they don't lie! Anyways I ordered back on Nov 3 and unfortunately received an email a few hours later saying that my product was on backorder. So I thought no big deal as I called SWFA and they told me unfortunately they are backordered and we will get them shipped out asap once we get them. So today I call them and they tell me that according to my order number that I should have already received them. I told her well obviously I have not received them or I would not be calling wondering where they were. The lady j spoke to told me that sometimes the shipping gets a little behind from them or the manufacturer. She also told me if I was unhappy I could cancel my order anytime. I told her I'm not unhappy but just frustrated because of the situation. Has any one else had any back order issues with them? I feel that they may just be trying to keep my waiting hoping I will cancel because I got one heck of a deal with their price match on this set of binoculars.
_________________________
You can always tell a duck hunter, but you can't tell him much!!!

Top
#6019761 - 11/09/15 02:44 PM Re: Ordering optics from SWFA [Re: JohnC]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
Sounds like swfa. Quick to take your money but slow to get you a product.

Supposedly they will have a site with real time inventory tracking soon, but that doesn't help you.

Ask for a shipping confirmation number. Also have them check where they sent it to

Top
#6019779 - 11/09/15 02:55 PM Re: Ordering optics from SWFA [Re: JohnC]
redchevy Offline
THF Celebrity

Registered: 10/25/04
Posts: 23463
Loc: Texas
Ive used them 3 times and all went without a hitch.
_________________________
It's hell eatin em live

Top
#6019897 - 11/09/15 04:01 PM Re: Ordering optics from SWFA [Re: JohnC]
cmorsch Offline
Pro Tracker

Registered: 08/16/11
Posts: 1484
Loc: Midlothian, TX
I'm still not sure how they don't have a live inventory of what is in their warehouse in this day in age. It seems like they are way behind the curve when it comes to inventory tracking and on hand product. As they list things for sale on their website which they do not have on hand on a consistent basis.

Top
#6019919 - 11/09/15 04:10 PM Re: Ordering optics from SWFA [Re: JohnC]
BOBO the Clown Online   content
decoy

Registered: 04/19/07
Posts: 41127
Loc: Metroplex
Drop shipping from the MFG has kind of become the nature of the beast.

Order some stuff from Cabela's and it came direct from MFG

Top
#6019948 - 11/09/15 04:28 PM Re: Ordering optics from SWFA [Re: JohnC]
TxHunter80 Online   content
Woodsman

Registered: 01/04/15
Posts: 215
I've had a couple good experiences with them and they are eager to help, if you call. However, it's stories like these that keep me giving Cameralandny the first shot.

Top
#6019980 - 11/09/15 04:41 PM Re: Ordering optics from SWFA [Re: BOBO the Clown]
cmorsch Offline
Pro Tracker

Registered: 08/16/11
Posts: 1484
Loc: Midlothian, TX
Originally Posted By: BOBO the Clown
Drop shipping from the MFG has kind of become the nature of the beast.

Order some stuff from Cabela's and it came direct from MFG

At least with Cabela's your told on the product page if its shipped directly from the manufacturer.

Top
#6020028 - 11/09/15 05:10 PM Re: Ordering optics from SWFA [Re: JohnC]
JohnC Offline
Outdoorsman

Registered: 10/04/09
Posts: 62
Sounds like I'm not the only one who's had this problem before.
_________________________
You can always tell a duck hunter, but you can't tell him much!!!

Top
#6021232 - 11/10/15 10:26 AM Re: Ordering optics from SWFA [Re: JohnC]
kmon1 Online   content
junior

Registered: 09/27/06
Posts: 20315
Loc: Texas
When somewhere tells me it should have been delivered already or has shipped, I request a tracking number.
_________________________
Guidelines / Rules of Conduct
http://www.texashuntingforum.com/rules.htm

RULES for using the TRADING POST
http://www.texashuntingforum.com/forum/u..._PO#Post1959111

Top
#6021710 - 11/10/15 02:58 PM Re: Ordering optics from SWFA [Re: JohnC]
QuitShootinYoungBucks Offline
THF Trophy Hunter

Registered: 11/01/12
Posts: 6493
Loc: Lubbock, TX
I got stiffed the first (and only) time I ordered from them. But it's becoming the norm, apparently, as more go to MFG shipping. I've had great luck with OpticsPlanet yet many here have had bad experiences. Midway usually treats me right but shipping is high and slow. Camera Land may be the best of the bunch.
_________________________

Top
#6022033 - 11/10/15 05:52 PM Re: Ordering optics from SWFA [Re: JohnC]
JohnC Offline
Outdoorsman

Registered: 10/04/09
Posts: 62
So I got some good news today! I called SWFA and my binoculars are suppose to ship out tomorrow. Skylar said they received them today and are pending shipment tomorrow. Hopefully I will have them in to use this weekend!
_________________________
You can always tell a duck hunter, but you can't tell him much!!!

Top
#6030599 - 11/15/15 12:07 PM Re: Ordering optics from SWFA [Re: JohnC]
Blanco Online   content
Tracker

Registered: 12/29/10
Posts: 792
Loc: Ft.Worth
I had a not so great experience with Cameraland. I ordered a Vortex that they had on closeout price. I got the ruaround for the first 3 weeks, then was told that the model was backordered from the mfg. and would be 30~45 days before delivery. Fortunately I was not in a hurry , My total wait time was 3 mo. They did offer me a refund if I was unwilling to wait. Strange thing is my buddy ordered the same scope the day AFTER I ordered mine. He had his scope in 4 days??? I would order from them again but I would only order a stocked or guaranteed delivery item.
_________________________

My dog gives me the bird!

Top
#6034285 - 11/17/15 07:13 AM Re: Ordering optics from SWFA [Re: JohnC]
daniel1381 Online   content
Extreme Tracker

Registered: 03/07/12
Posts: 3514
Loc: longview texas
Swfa has always taken great care of me! Never had any issues with em and customer service is top notch! I had issues with optic planet and cameraland and will only deal with swfa from now on!
_________________________
"From my cold dead hands"

"Any fool can criticize, condemn and complain - and most fools do."

Benjamin Franklin


Top
#6035324 - 11/17/15 03:17 PM Re: Ordering optics from SWFA [Re: JohnC]
DrifterAT Offline
Bird Dog

Registered: 01/25/15
Posts: 457
Loc: Austin, Texas
Man you ordered a fine product! I've owned a Leica 10x42 (not the range finders) for 15 years and never looked back. I paid $830 at the time and that was a lot of cash back then.

Top



© 2004-2016 OUTDOOR SITES NETWORK all rights reserved USA and Worldwide