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#5892209 - 08/23/15 05:30 PM Issue with ATN X-Sight Satchel please help
cyberpyrot Offline
Tracker

Registered: 07/24/13
Posts: 915
Loc: Houston, TX
The firmware seems to be fixed all is well. I love that it is usable now. Here is my issue I took it out hunting this weekend and the humidity was really high so while out in the feild I noticed a drop of water on the eyepiece thinking nothing of it I used my shirt to wipe it. The only problem is it was on the inside of the lens. So I think there is a seal that is compromised. So I delt with it for that hunt it was a tiny drop I could still see. The next mornings hunt the drop looked like a misty fog on the whole inner lens. I could not use at all so I used my backup rifle the rest of the trip. Now here is the kicker I'm home now an it is dryer out side I boot it up to check and the lens is now clear of water. I don't want to send it in and they send it back saying nothing is wrong with it.



What should I do? Has anyone else had this problem?


Edited by cyberpyrot (08/23/15 07:36 PM)
_________________________
I'm a terrible shot but I follow up with a grenade!

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#5892378 - 08/23/15 07:28 PM Re: Issue with ATN X-Sight Satchel please help [Re: cyberpyrot]
customcutter Offline
Woodsman

Registered: 05/04/15
Posts: 215
Loc: Florida
I'm not an ATN fan and even less of a Sachal fan. That being said.

Contact ATN describe exactly what happened to them. Include whether it was the objective or ocular lens, that fogged up on you.

Hoping you get a better response out of them than I did. I finally contacted the retailer even though it was past the 30 day period and threatened to contact the FL AG office.
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#5892383 - 08/23/15 07:32 PM Re: Issue with ATN X-Sight Satchel please help [Re: cyberpyrot]
cyberpyrot Offline
Tracker

Registered: 07/24/13
Posts: 915
Loc: Houston, TX
It's between the lens and the LCD display


Edited by cyberpyrot (08/23/15 07:33 PM)
_________________________
I'm a terrible shot but I follow up with a grenade!

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#5892501 - 08/23/15 08:35 PM Re: Issue with ATN X-Sight Satchel please help [Re: cyberpyrot]
Texas buckeye Offline
Veteran Tracker

Registered: 11/22/11
Posts: 2959
Loc: Keller
I would contact atn support and they will likely get you squared away. Since it isn't a software/firmware issue and a hardware issue, I bet you get good response to your issue. Just my 2cents

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#5892805 - 08/24/15 06:52 AM Re: Issue with ATN X-Sight Satchel please help [Re: cyberpyrot]
cyberpyrot Offline
Tracker

Registered: 07/24/13
Posts: 915
Loc: Houston, TX
Will do
_________________________
I'm a terrible shot but I follow up with a grenade!

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