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#5818016 - 07/05/15 07:10 AM pulsar hd19?
bdotson Offline
Pro Tracker

Registered: 09/06/07
Posts: 1050
Loc: Bullard TX
My pulsar hd19 just quit Friday night? like the battery came out? wont power up no lights nothing. I changed batteries and checked them with a vom. 5.5 to 6.4 volts nothing wont do anything at all. Anyone seen this,any experience? I bought it new in Jan this year been a real good unit? any ideas? thanks

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#5818123 - 07/05/15 09:36 AM Re: pulsar hd19? [Re: bdotson]
deereguy Offline
Woodsman

Registered: 02/05/15
Posts: 160
Loc: Michigan
I have no idea what could be up but I do know that Pulsar will take care of you...give them a call Monday

BTW is this the HD 19a?
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Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors

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#5818557 - 07/05/15 05:31 PM Re: pulsar hd19? [Re: bdotson]
bdotson Offline
Pro Tracker

Registered: 09/06/07
Posts: 1050
Loc: Bullard TX
yes its a 19a. I plan on calling in the morning thanks for the reply. One thing I have noticed about this unit, it will run the battery down pretty fast even if its turned off? I thought that was weird so I started removing the battery pack and had no more problems until now. It has been a very good unit would recommend it.

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#5819374 - 07/06/15 09:17 AM Re: pulsar hd19? [Re: bdotson]
ccoker Offline
Veteran Tracker

Registered: 09/17/09
Posts: 3316
I have one I have been testing, it's a good little unit but remove the battery pack.
I didn't think I liked it at first but it does indeed have better resolution than the Eotech X320 I am testing.
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Affiliated with Trijicon, Wilson Combat and Crux Suppressors


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#5819869 - 07/06/15 02:16 PM Re: pulsar hd19? [Re: bdotson]
Hunter-Steve Offline
Tracker

Registered: 01/17/10
Posts: 713
Loc: Plano. TX
I love mine.. I did have an issue replacing batteries in the dark. Found out I loaded them incorrectly once I turned light on.
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#5820206 - 07/06/15 05:57 PM Re: pulsar hd19? [Re: bdotson]
bdotson Offline
Pro Tracker

Registered: 09/06/07
Posts: 1050
Loc: Bullard TX
Called pulsar today so far great customer service. Waiting on a return authorization then send in for replacement.

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#5821015 - 07/07/15 08:49 AM Re: pulsar hd19? [Re: bdotson]
syncerus Online   content
Pro Tracker

Registered: 12/01/08
Posts: 1989
Loc: Dallas, TX
Pulsar has a reputation for great customer service unlike certain Alternate Tactical Nightvision vendors. Not to mention any names.


Edited by syncerus (07/07/15 08:50 AM)
Edit Reason: saved a word for later use
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#5821028 - 07/07/15 08:59 AM Re: pulsar hd19? [Re: syncerus]
deereguy Offline
Woodsman

Registered: 02/05/15
Posts: 160
Loc: Michigan
Originally Posted By: syncerus
Pulsar has a reputation for great customer service unlike certain Alternate Tactical Nightvision vendors. Not to mention any names.


I think the unmentioned company has screwed their selves over this latest product fiasco.
_________________________
Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors

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#5821032 - 07/07/15 09:03 AM Re: pulsar hd19? [Re: bdotson]
dfwroadkill Offline
Veteran Tracker

Registered: 09/15/09
Posts: 3259
Loc: D/FW, TX
They do have great customer service. All thermals go through batteries pretty quick. At least you aren't having to buy CR 123's. You can power it externally via Pulsars EPS3 or EPS5 rechargeable battery setups. It will run longer and you won't have to buy batteries. You can also buy a good rechargeable Li-ion battery and make your own cable to power it externally. up

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#5822192 - 07/07/15 09:06 PM Re: pulsar hd19? [Re: bdotson]
Bearclaw Offline
Pro Tracker

Registered: 08/05/12
Posts: 1694
Loc: Dallas, TX
Originally Posted By: bdotson
My pulsar hd19 just quit Friday night? like the battery came out? wont power up no lights nothing. I changed batteries and checked them with a vom. 5.5 to 6.4 volts nothing wont do anything at all. Anyone seen this,any experience? I bought it new in Jan this year been a real good unit? any ideas? thanks


I am confident that Sellmark will take care of you. When these types of things happen they have always taken care of me and my customers.

FYI, do not use an external power supply with AA batteries in the unit. This goes for the Pulsar Quantum, Digisight, APEX, and other Pulsar units. Just a safety precaution to make sure there is not too much power sent to the unit.

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#5857238 - 07/31/15 02:27 PM Re: pulsar hd19? [Re: bdotson]
deereguy Offline
Woodsman

Registered: 02/05/15
Posts: 160
Loc: Michigan
Hey what was the outcome of your problem?
_________________________
Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors

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#5858761 - 08/01/15 05:00 PM Re: pulsar hd19? [Re: deereguy]
ccreyeder Offline
Bird Dog

Registered: 08/07/11
Posts: 295
Loc: San Antonio, Tx
Originally Posted By: deereguy
Hey what was the outcome of your problem?


Interested as well. Mine just went out last night ( Friday night also... Weird lol)

Will not power up with batteries or ac adapter....

Will have to call them monday...

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#5860610 - 08/03/15 07:07 AM Re: pulsar hd19? [Re: bdotson]
deereguy Offline
Woodsman

Registered: 02/05/15
Posts: 160
Loc: Michigan
Let us know what they say after you call.
_________________________
Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors

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#5880372 - 08/15/15 08:43 PM Re: pulsar hd19? [Re: bdotson]
deereguy Offline
Woodsman

Registered: 02/05/15
Posts: 160
Loc: Michigan
Hey any resolution to this issue?
_________________________
Happy Hunting
Bob

Disclosure: Pro Staff for Pulsar as of 8-3-2015
Pro Staff Predator Hunter Outdoors

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#5892836 - 08/24/15 07:23 AM Re: pulsar hd19? [Re: bdotson]
George757 Offline
Green Horn

Registered: 03/28/14
Posts: 9
Loc: Florida
Any update on the HD 19A problem?

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