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#5766753 - 05/30/15 07:03 PM JEC customs
BassCat'99 Offline
Tracker

Registered: 02/15/13
Posts: 921
Loc: Stratford Texas
Has anybody talked to Jason lately? Need to talk to him but phone just goes to voice mail.
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#5768676 - 06/01/15 11:25 AM Re: JEC customs [Re: BassCat'99]
huck18 Offline
Pro Tracker

Registered: 03/04/10
Posts: 1719
Loc: Ft. Worth, Texas

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#5768702 - 06/01/15 11:45 AM Re: JEC customs [Re: BassCat'99]
QuitShootinYoungBucks Offline
THF Trophy Hunter

Registered: 11/01/12
Posts: 6472
Loc: Lubbock, TX
Ouch.
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#5768723 - 06/01/15 11:58 AM Re: JEC customs [Re: BassCat'99]
ChadTRG42 Offline
THF Trophy Hunter

Registered: 09/16/09
Posts: 9424
Loc: Lewisville, TX
I know Jason personally, and he is a great person and stand up guy. He has had some delays recently, but should be fine. I can reach him via phone most of the time. Texts also work well with him. I'd recommend a text, and an email. Phone is sometimes the worst way to reach me when I get busy. Sometimes you have to put the phone up to get stuff completed.

On the SnipersHide link, a lot of the people over there are whiny and b*tch about anything they can, and any delay or minor complaint gets blown out of proportion. Ask me how I know. Drama over there is always promoted and thrive over there. That's why the owner has a nickname of DQ- Drama Queen.
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#5768960 - 06/01/15 02:17 PM Re: JEC customs [Re: BassCat'99]
BassCat'99 Offline
Tracker

Registered: 02/15/13
Posts: 921
Loc: Stratford Texas
I've talked to him before and seems like a nice guy, just need to follow up on a couple things I'm looking at. Thanks Chad.
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#5769251 - 06/01/15 05:35 PM Re: JEC customs [Re: BassCat'99]
Judd Online   content


Registered: 01/22/09
Posts: 10758
Loc: Sachse, TX
No offense to Chad because they are buds. But nice guys go out of business every day. If you can't figure out how to manage your customer base then you won't survive...especially in the world of guns. I might call/email/etc twice...after that I'm out. Many times I don't even give someone a second opportunity. For God's sake, I work hard for my money and I want to give it to someone for something I expect them to show me appreciation for choosing them. That doesn't include no return calls/emails/etc.

What I can say is where there is smoke there is fire. It isn't like there is one DQ crying about stuff over there. This guy has a problem and he better address it...he's losing business every day he doesn't.

So Chad gave you the perspective of a business owner, I'm giving you the perspective of a consumer.

Get with Harrells Precision, they make a great brake at 1/2 the cost. Plus, they know how to treat people.
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#5769459 - 06/01/15 07:30 PM Re: JEC customs [Re: BassCat'99]
6.5x47Lapua Offline
Tracker

Registered: 12/13/14
Posts: 518
Loc: dfw
I bet a 45 dollar Ross Schuler brake would get the job done.

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#5795127 - 06/18/15 01:28 PM Re: JEC customs [Re: BassCat'99]
gmanswa Offline
Green Horn

Registered: 06/18/15
Posts: 1
I contacted JEC Customs back in September 2014 because Curtis at Templar Tactical recommend JEC Customs when I asked him about making some stainless steel silencer brakes for me. Jason at JEC Customs told me he could make four Templar Tactical silencer brakes 2 in 30Cal and 2 22cal along with sleeves and thread protectors in stainless steel and could do this in 4 to 6 weeks. I paid JEC Customs $993.36 for all this work and I have only received 2 30cal S/S brakes from them after 9 months. For 6 months Jason kept giving me the excuses on why my order was not finished and now he won't answer my e-mails or phone calls. After all of this I would strongly suggest anyone needing custom muzzle brakes or other firearms parts not to use JEC Customs unless they want to lose their money.

GMANSWA

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#5795135 - 06/18/15 01:35 PM Re: JEC customs [Re: BassCat'99]
huck18 Offline
Pro Tracker

Registered: 03/04/10
Posts: 1719
Loc: Ft. Worth, Texas
The least he could do is not process the payments until the product is ready to ship like most online retailers do.

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#5795144 - 06/18/15 01:49 PM Re: JEC customs [Re: huck18]
FiremanJG Offline
THF Celebrity

Registered: 12/16/08
Posts: 17893
Loc: Wolfe City, TX
I hate seeing these reports. Jason is a nice guy, a good shooter, and a talented machinist. I hope he gets what ever it is causing these problems corrected.
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#5796682 - 06/19/15 02:07 PM Re: JEC customs [Re: BassCat'99]
blackcoal Online   content
THF Trophy Hunter

Registered: 01/19/12
Posts: 7568
Loc: 60 Mi North of DFW
Seems if this were Bud's cashing your check and not sending your gun or SWFA not sending your scope everyone would be very upset. Another item that can upset customers is when checks are cashed, maker keeps advertising, doesn't answer calls or correspond by phone or text and buyer doesn't get what he has purchased but seller seems to have time to take pleasure trips and dine out and chat on gun forums about various things while the customer is sitting at home out of money and no product.
_________________________
The Greatest Enemy of knowledge is not ignorance,
it is the illusion of knowledge.--Stephen Hawking

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#5796707 - 06/19/15 02:24 PM Re: JEC customs [Re: BassCat'99]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
Swfa has done this. They shipped my scope to the wrong location than didn't do anything to help other than try and call the location they sent it to...

No one was really up in arms... Some brands have a higher reputation than they deserve. Not saying that about jec but I have heard good things about quality

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#5796715 - 06/19/15 02:28 PM Re: JEC customs [Re: BassCat'99]
redchevy Offline
THF Celebrity

Registered: 10/25/04
Posts: 23426
Loc: Texas
When I ordered from SWFA I filled out my own mailing address, how did they send it to the wrong place?
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It's hell eatin em live

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#5796735 - 06/19/15 02:39 PM Re: JEC customs [Re: huck18]
QuitShootinYoungBucks Offline
THF Trophy Hunter

Registered: 11/01/12
Posts: 6472
Loc: Lubbock, TX
Originally Posted By: huck18
The least he could do is not process the payments until the product is ready to ship like most online retailers do.


He shouldn't be taking orders that he can't fill; however, if you don't process payment up front and something goes wrong and it takes longer than expected, people may not have the funds when you do charge them or may back out altogether.

IME almost all online retailers charge you the moment you buy it, not when they ship it. Amazon, Brownells, MidwayUSA, Cabelas, Dillards-they all charge you immediately.
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#5796737 - 06/19/15 02:39 PM Re: JEC customs [Re: BassCat'99]
Cleric Offline
Veteran Tracker

Registered: 03/11/12
Posts: 2579
I called it in. And gave them the proper information twice. Than there employee pulled an old address even though I gave them the proper one.

When i didn't get th scope I called them. They stated they sent it to the wrong place and that it was there fault. I asked them to send me a new one while they retrieved the original scope. They refused. They called the old address and sat on it for a week. After 25 hours on the phone I got frustrated and drove to pick it up. On top of all that when I called to tell them that I got it, I didn't even get a thank you for fixing our problem.

Still am tempted to sale it. Haven't even shot it once...

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